Riau Islands Luxury Hotel

"Staffs were really friendly and helpful. Breakfast variety was fantastic. Other food options were decent. Room was comfortable. "

"Lovely place to recharge after a busy trip! All staff were amazing- so friendly and helpful! Organized a car and driver through Cassia so we could have a day sightseeing. That was fab too: Definitely cant wait to come back and stay again!! "

"We had a wonderful stay with a complimentary upgrade to the Studio Executive Room in celebration of my husband’s birthday. The thoughtful room decoration and birthday cake were a lovely touch. The hotel is clean, modern, and perfectly located right next to Grand Batam Mall—making shopping and dining extremely convenient"

"Great service and friendly staff. Check in was smooth and flawless."

"Walkable distance to Grand Batam Mall ...Clean and nice rooms ...friendly staff "

"Very enjoyable stay, a place I would consider visiting again. Fantastic room (upper level ocean view single br). Good spa (great foot massage). Various activities, including walking the farm, off-site tours like the firefly tour wetook. Only disappointment was the Rica Rica dinner (food pretty good, room and service ok). Also, walks to outlying rooms not shaded, probably to protect views. Breakfasts were very good."

"Amazing place to stay! "

"Great stay for families. Kids club could have a bit more inside but fantastic playground. A la carte options at restaurant would be the only main thing to add otherwise fantastic renovation and vacation spot. We will visit again. "

"Second time staying here and the service from the staff here is consistently good"