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"Lovely hotel with beautiful rooms and very helpful staff. Location is convenient for VCU Medical Center and the Capitol. The in house restaurant is pub style and food quality was excellent. If you want something more formal just across the street is the Tobacco Company (also excellent); something less formal then Chick Fil A (visiting which is a tradition for us whenever we come south) is in the lobby Minor problems with the room were responded to super quick - within 5 minutes of being reported. My wife thought the in-room toiletries were excellent."

"Love staying here. Great service. Good food and drinks."

"No frills. Good value. Clean. Friendly staff."

"Broke "

"Still waiting for my $50 incidental deposit to be refunded and the valet parking overcharged me for an overnight is 38 and some change when I looked at my bank account they had charged me $75 and some change for just one overnight stay. "

"There was no accommodation for disabled or handicapped visitors the toilet was very not even a toilet helper to help no handicapped rails in bathroom my sister had knee and hip surgery and I requested a handicapped room and breakfast was fair no fruit only green apples I will not be staying at this hotel again Hilton was next door same price I do visit short pump twice a year for shopping was planning a ladies fellowship next year will not be using this hotel"

"Yes"

"Great room as well as service"

"Staff wasn’t even attentive when I was checking in. There was a strong moldy odor in my room and most of the amenities were not working"