「We requested a statement of our account on checking out and were told that they could not print one, but they would send it via email. After waiting a day for the email I sent them a second request for a statement and but I still have not received it. On checking in there was a surprise charge of $12. for what we where told was for use of facilities such as boat, paddle boards, etc. These charges were not mentionned on the Expedia site, nor were we interested in using these facilites. 」
「We requested a statement of our account on checking out and were told that they could not print one, but they would send it via email. After waiting a day for the email I sent them a second request for a statement and but I still have not received it. On checking in there was a surprise charge of $12. for what we where told was for use of facilities such as boat, paddle boards, etc. These charges were not mentionned on the Expedia site, nor were we interested in using these facilites. 」
John Donald