Pricing is fair, however the location next to Route 46 is not good. Can be noisy throughtout hugh traffic times. Also, the bed must be missing springs because every movement the ned would squeek. The heater and A/C unit is very loud. The exhaust in the bathroom did not work as well. I spoke with the desk clerk and informed him of the findings in that room.
Carlos
於 2024 年 5 月住了 4 晚
10/10 優異
WAN KYO
2024年5月19日
讚好:整潔度、職員與服務和住宿狀況
WAN KYO
於 2024 年 5 月住了 1 晚
10/10 優異
Rasheed
2024年5月17日
讚好:整潔度、職員與服務和住宿狀況
Excellent
Rasheed
於 2024 年 5 月住了 3 晚
6/10 一般
Amit
親子同遊
2024年5月15日
讚好:職員與服務
不滿:設施服務和住宿狀況
This is not a regular Hilton Hampton Inn . Very rundown with poor standards. So sad to see state of Hilton associated hotel like this with th whom I started my career 23 years back . I have already sent a LinkedIn msg to Jenn and hope she gets back to me from her busy schedule.
The hotel is inconveniently located with limited access to transportation. Same breakfast every day and with limited seating. Pool was always dirty with scum floating on top and we saw dirt deposit looking like fungus at the bottom of pool. Did not use pool for a single day and kids were disappointed.
Hotel has ridiculous policy of not cleaning of your room for 5 days if you are staying. I requested on third day for fresh sleeping amenities and garbage change but no one attended. Same on the fourth day. This POLICY MUST BE highlighted by Expedia at booking site. I am more upset with Expedia than hotel for providing inaccurate and false information on booking sight. The only positive thing is hard working staff who are keeping the hotel together and running it. Courteous and kind staff especially Varnit n Fred . It is good for single business traveller driving own car but not for families or tourists who seek direct access to Manhattan.
Amit
於 2024 年 5 月住了 5 晚
4/10 欠佳
Franz
親子同遊
2024年5月13日
讚好:職員與服務
Specifically booked this hotel because of the indoor pool. Called the hotel prior to booking to confirm it was a heated pool. The front desk employee said yes.
When we arrived the water was freezing. My son's lips were purple! I spoke to the manager to complain and soon learned the water heater hadn't been working for a while. Totally ruined the trip for my son. Although the staff were friendly, I wish I would've known this before booking.
The online booking company did work with me to get me a refund. So I'm pleased with this. The breakfast was also good. But please call any hotel before booking. Don't assume websites are current/accurate
Franz
於 2024 年 5 月住了 2 晚
2/10 很差
Shovonne (AKRPN)
親子同遊
2024年5月1日
讚好:職員與服務
不滿:整潔度和住宿狀況
Nothing worked pool extremely cold heater was broken and had been for a while we was told . Had to move our room to another room away from other family members no heat in room and the room wasn’t clean . It was one the three worst hotel experiences I have ever had .