Nashville Rivergate Mall Hotels

"As soon as you walk in it smells like there’s a musty odor trying to be covered up. The employees left a sign at the desk saying they’d be back soon and according to another guest they were severely short staffed. There were holes in ceilings and floors due to water damage. We got into the room and there was mold by the air conditioning, hair all over the bathroom floor, the sheets were ripped and stained, and even more. We even found a ring from someone else right by the bed. We stayed for all of maybe 5 to 10 minutes before politely asking for a refund. I’m still waiting for a refund on the deposit and I’m unsure if I even got a refund for the room. While parking and the price may be nice, I’d rather spend my money elsewhere."

"Did not make the bed or clean room daily. "

"Clean room. Good staff"

"This is an older property which has been renovated. Clean room, but bathroom commode is old. Also the smoke detector was missing, just electrical wires hanging from the ceiling. Also carpet in stairwell needs to be replaced - a number of what appeared to be cigarette burns. The breakfast was good - consistent with other Comfort Suites I have stayed at. Overall a decent value for the price"

"Everything was wonderful! Room, restaurants, and convention location was easy "

"Yes"

"Everything was great"

"They have roaches"

"Wonderful "