Fort Burt Hotel 的評價

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博特堡酒店的評價

博特堡酒店

Road Town, P.O. Box 3380, Road Town, Tortola

6.4

6.8/10

整潔度

7.0/10

職員與服務

6.2/10

設施服務

5.8/10

住宿狀況

6.6/10

環保程度

10/10 優異

Brent

2024年4月8日

讚好：整潔度、職員與服務和住宿狀況

於 2024 年 3 月住了 1 晚

8/10 不錯

Joseph

2023年12月26日

讚好：整潔度、職員與服務和客房舒適度

Nice stay

The hotel was good. Nothing fancy everything worked. There was not a coffee maker in the room or a microwave. Some of the lights did not work and opening the sliding door to the balcony was hard. Wanted breakfast they had eggs a sausage at $15 and cup of coffee was $5.

於 2023 年 12 月住了 3 晚

6/10 一般

Robert

2023年12月18日

於 2023 年 12 月住了 1 晚

2/10 很差

Huijia

家人同遊

2023年12月14日

不滿：整潔度、職員與服務、設施服務和住宿狀況

Fleas in the room

於 2023 年 12 月住了 3 晚

Fort Burt Hotel 於 2023年12月15日的回應

Thank you for your review. Apologies that your stay was unsatisfactory. This is the first report we have received about fleas in a room, not receiving any complaints for the room prior or after. The rooms are also cleaned daily. Based on investigations, no report was field at the property which we would have immediately addressed. Once again we apologize for your inconvenience

2/10 很差

GREGORY

家人同遊

2023年12月10日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

BE WARNED!! DO NOT BOOK THIS PLACE!!!

Stayed here and I just want to warn others DONT!!!!! The pics are misleading. The hotel is old and falling apart. Cracks in the wall. Scarce, dirty, mismatched and leaning furniture, water pressure non existent, mirrors dirty, tv doesn't work, no internet, nothing!!! I wont even bother to go to the pool area or inquire about food because I'm legitimately afraid. The audacity of this establishment to charge $250/night with false pictures needs to be reported!!! I repeat do not come here!!!

於 2023 年 12 月住了 2 晚

Fort Burt Hotel 於 2023年12月14日的回應

Thank you for your review. Apologies for your experience. The pictures are not misleading. The property was oversold and we had to be reassigned to an another room. The rate charged was also not 250 nightly. Unfortunately, you did not make a complaint at the property, but far spread information on facebook and other social media platform. Upon learning of your dissatisfaction we communicated with you to apologize and offer you a complementary stay on your next visit to the BVI. Once again we apologize for your inconvenience

6/10 一般

Robert

2023年12月9日

不滿：職員與服務和住宿狀況

I thought that the welcome was poor. Only rudimentary information given on chech in. Our room was shabby and badly in need of refitting and decoration. Staff appeared uninterested and poorly motivated. Meals seemed to be provided but there was no menu or timings evident. We thought also that the rates were expensive relative to comparable hotels we had stayed in on our trip to the Virgin Islands. Not great value for money, sadly

於 2023 年 12 月住了 7 晚

6/10 一般

Kimberly

多人同遊

2023年12月2日

讚好：職員與服務

不滿：整潔度

於 2023 年 11 月住了 1 晚

4/10 欠佳

Harold (Bridgetown)

商務旅客

2023年10月28日

不滿：設施服務和住宿狀況

The maintenance on the property was quite dismal to the point where it did not look clean. Cleaning was a minimum just a quick brush up. The internet was very poor and often off, mine was missing for four days.

於 2023 年 10 月住了 19 晚

Receptionist 於 2023年11月1日的回應

So sorry for the inconvenience, thanks for your feedback

4/10 欠佳

Gautier

2023年10月13日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Terrible expensive only person nice was at the reception

於 2023 年 10 月住了 2 晚

Receptionist 於 2023年10月13日的回應

Thanks for your feedback

6/10 一般

Shenay

2023年8月29日

讚好：職員與服務

不滿：整潔度和住宿狀況

Would definitely stay again but property need some major renovations..

於 2023 年 8 月住了 5 晚

Receptionist 於 2023年9月1日的回應

Glad to have you, thanks for your feedback

6/10 一般

Hermina

2023年7月23日

於 2023 年 7 月住了 1 晚

Receptionist 於 2023年7月24日的回應

Glad that you stayed with us at Fort Burt Hotel

2/10 很差

Stephan

2023年7月11日

不滿：整潔度、職員與服務和住宿狀況

Was the pits.!

於 2023 年 7 月住了 3 晚

Receptionist 於 2023年7月11日的回應

Thanks for your feedback

6/10 一般

Atte

2023年7月8日

於 2023 年 6 月住了 7 晚

Receptionist 於 2023年8月2日的回應

thanks for staying with us

8/10 不錯

Jake

伴侶同遊

2023年4月30日

讚好：職員與服務和設施服務

Beautiful place close to town and the Pub

於 2023 年 4 月住了 3 晚

Receptionist 於 2023年5月1日的回應

Thanks for staying with us. Thanks for your feedback.

6/10 一般

Chris (Burlington)

家人同遊

2023年4月19日

讚好：整潔度和職員與服務

不滿：設施服務

Relatively, inexpensive. Minimal facilities and very minimal dining.

於 2023 年 4 月住了 1 晚

Tabi 於 2023年4月20日的回應

Glad to have you, thanks for your feedback

8/10 不錯

真實旅客

2023年3月18日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Sympa

Piscine sur place. Restauration à 10 min à pied. Supermarché juste en face. Petit déjeuner servit sur place. Clim et wifi Belle vue Très bon accueil

於 2023 年 3 月住了 1 晚

Tabi 於 2023年3月20日的回應

Good day Sympa, Thanks for staying with us at Fort Burt, I am glad you enjoyed it.

8/10 不錯

Thomas (Lander)

家人同遊

2023年1月24日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Great place to settle in before next day’s sail…

於 2023 年 1 月住了 1 晚

Tabi 於 2023年1月25日的回應

Thanks for your feedback, glad to have you

10/10 優異

真實旅客

多人同遊

2023年1月22日

讚好：整潔度和客房舒適度

Great property in a great location.

The private pool was not working and was completely drained. The hotel did however make up for that with a nice discount!

於 2023 年 1 月住了 2 晚

Tabi 於 2023年1月25日的回應

Thanks for you feedback, glad to have you

10/10 優異

Robin

2023年1月9日

於 2023 年 1 月住了 1 晚

Jhalia 於 2023年3月7日的回應

Thanks for staying with us.

10/10 優異

Dale

2023年1月8日

讚好：整潔度、職員與服務、設施服務和住宿狀況

於 2022 年 12 月住了 1 晚

Jhalia 於 2023年3月7日的回應

Thanks for staying with us

8/10 不錯

Megan

伴侶同遊

2022年12月30日

讚好：整潔度、職員與服務和設施服務

Overall, I had a great experience and would stay again as the price was fair for the location and amenities. It would be a joy to see some upgrades in the future as this hotel is a gem. PROS -convenient location to town (walkable) -close to delicious eateries -amazing views -quaint, quiet environment -very clean -budget friendly -breakfast onsite is tasty and fresh -Ms Tabitha (staff) is an asset as she worked along with me to create a memorable stay for myself and my partner. Additionally she was very knowledgeable about the island and provided great tips and service. CONS -limited front desk hours -steep, dim or non well-lit paths on property -some fixtures and furnitures are dated - no ice machine - onsite bar area inoperable

Tabi 於 2022年12月30日的回應

Thanks for staying with us at Fort Burt Hotel we were glad to have you, hope to see some time again. Thanks for your feedback :) Seasons' Greetings

8/10 不錯

Dennis

2022年12月20日

讚好：整潔度、職員與服務、設施服務和住宿狀況

This is actually a bit of a historical site. The staff are lovely and friendly. The breakfast is basic but adequate ( not included). The location is on the edge of Toad Town which was perfect for me as I enjoyed the walk.

Armoy 於 2022年12月22日的回應

Thanks for your feedback. Thanks for staying with us.

10/10 優異

Igor

家人同遊

2022年12月10日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2022 年 12 月住了 1 晚

Tabi 於 2022年12月12日的回應

Thanks for the feedback

10/10 優異

Maria

2022年11月28日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Not at yhis time

Tabitha 於 2022年12月1日的回應

Thanks for staying with us

10/10 優異

diane

2022年11月20日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Was very surprised how spacious the rooms are. Beautiful bed . Nice amenities . Will definitely stay again.

於 2022 年 11 月住了 1 晚

Tabitha 於 2022年11月21日的回應

we do appreciate your feedback, thanks for staying with us.

4/10 欠佳

Mary

家人同遊

2022年11月14日

不滿：職員與服務和住宿狀況

No restaurant or bar service to speak of. Front desk very friendly but others acted pissed we were there. No smiles. Rooms were ok but very outdated.

於 2022 年 11 月住了 1 晚

Tabitha 於 2022年11月14日的回應

Thanks for your feedback, as we seek to improve our services.

4/10 欠佳

robert

2022年11月13日

讚好：整潔度

不滿：職員與服務

於 2022 年 11 月住了 2 晚

Tabitha 於 2022年11月14日的回應

Thanks for your feedback

6/10 一般

Dietmar

多人同遊

2022年11月8日

Unterkunft war abgewohnt und ist renovierungsbedürftig. Restaurant ist geschlossen

Tabi 於 2022年11月9日的回應

Good day Thanks for your feed back, also; for information sake. Dinning is open for breakfast from 7 - 9 in the mornings, and 5 - 8 in the evenings.

8/10 不錯

Winifred

伴侶同遊

2022年9月24日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The staff was friendly and helpful. The property was clean with beautiful plants and trees. Facility could use an overall facelift.

於 2022 年 9 月住了 1 晚

khoya 於 2022年10月12日的回應

Thank you for choosing Fort Burt Hotel.

2/10 很差

Ian

商務旅客

2022年9月22日

Poorly lighted / no lights entrance walkway No receptionist after 9pm only a security personnel No Wi-Fi No cable / not working in my room

於 2022 年 9 月住了 1 晚

Tabi 於 2022年9月22日的回應

Thanks for your feedback

10/10 優異

Yaritz

家人同遊

2022年8月12日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Good

於 2022 年 7 月住了 1 晚

Tabi 於 2022年8月12日的回應

Thanks for staying with us.

8/10 不錯

Eve

2022年8月5日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2022 年 8 月住了 2 晚

Tabi 於 2022年8月5日的回應

So glad that you stayed with us.

4/10 欠佳

JOSE R

家人同遊

2022年7月19日

不滿：整潔度、職員與服務和住宿狀況

於 2022 年 7 月住了 6 晚

Tabi 於 2022年7月23日的回應

Thanks for your feed back

8/10 不錯

Mary Jo

多人同遊

2022年6月27日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Our room was huge with kitchette. Balcony view of the harbor. Good bed. Amazing breakfast. Friends had a balcony pool. Odd entrance. Lovely cook/waitress made big breakfast. Front desk staff friendly. It was perfect for a nite waiting to get on sailboat.

於 2022 年 4 月住了 1 晚

Tabi 於 2022年6月27日的回應

We at Fort Burt are very glad that you enjoyed your stay, thanks for choosing Fort Burt Hotel.

8/10 不錯

Mark

家人同遊

2022年6月5日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Overall, very nice room and staff. Only issue was water pressure for the shower.

於 2022 年 6 月住了 1 晚

Tabi 於 2022年6月13日的回應

so sorry for the mishap, we have worked on the issue

4/10 欠佳

Merzena

2022年5月7日

不滿：設施服務和住宿狀況

於 2022 年 5 月住了 4 晚

8/10 不錯

Kimberly

伴侶同遊, 多人同遊

2022年4月24日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The history of property was interesting. View from balcony of harbor was lovely.

於 2022 年 4 月住了 1 晚

Fort Burt Hotel 於 2022年4月24日的回應

Thank you for your review and choosing Fort Burt Hotel. We look forward to hosting you in the future.

8/10 不錯

Thomas

2022年4月23日

於 2022 年 4 月住了 3 晚

Fort Burt Hotel 於 2022年4月24日的回應

Thank you for your review and choosing Fort Burt Hotel. We look forward to hosting you in the future.

8/10 不錯

Thomas (Marietta)

2022年4月22日

讚好：整潔度和職員與服務

Beautiful Views, far too many steps for the older crowd and no bell hop service. Ok for an overnighter, Restaurant is closed.

於 2022 年 4 月住了 1 晚

Tabi 於 2022年5月5日的回應

Restaurant is open at 5:30 - 8.00 P.M for Dinner, and 7:00 - 9:00 a.m. for Breakfast everyday. So sorry that you were not aware of that. Receptionist

2/10 很差

Sacha

家人同遊

2022年4月17日

不滿：整潔度、職員與服務、設施服務和住宿狀況

DISGUSTING ! It was the worst “hotel” experience of my life! It is not in conditions for renting ! The A/C was covered in mold, shower curtains were old, dirty and broken, hairs in the shower and bed, not good water pressure, dirty grout on the floor and shower walls, no amenities, no security, no privacy (balconies without divisions) and super noisy street!

於 2022 年 4 月住了 1 晚

Tabi 於 2022年5月5日的回應

So sorry for your experience, we do hope to make everyone's experience a better one. Receptionist

8/10 不錯

judith

2022年4月8日

讚好：整潔度、職員與服務和住宿狀況

I liked that the hotel was walkable to everything in Road Town (that I wanted) I liked the staff that gave me information on COVID testing to get to USVI, I liked the staff that shared their phone to connect to yet another USA flight cancelation I didn't like the distance to coffee in the morning

於 2022 年 3 月住了 2 晚

Fort Burt Hotel 於 2022年4月24日的回應

Thank you for your review and choosing Fort Burt Hotel. We look forward to hosting you in the future.

10/10 優異

JAMES

家人同遊

2022年3月31日

讚好：職員與服務和設施服務

Fabulous views of the harbor and the Drake channel.$188 rooms were well appointed. Swimming pool was great and had interesting views as well. Staff was friendly and helpful. We thought Fort Burt hotel was an undiscovered gem which was also very close to our charter company. We would happily stay here again! -Jim and Teri

於 2022 年 3 月住了 1 晚

khoya 於 2022年3月31日的回應

Thanks for staying with us at Fort Burt Hotel.

10/10 優異

Kate

2022年3月22日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Lovely staff, beautiful place overlooking harbour

Beautiful place, great value and perfect location. Friendly staff. Thank you

於 2022 年 2 月住了 1 晚

Tabi 於 2022年3月27日的回應

Glad to have you at Fort Burt Hotel, do come again

8/10 不錯

Jeff

2022年3月18日

讚好：整潔度、職員與服務和客房舒適度

Great location to Conch Boat Charters. Would stay again.

於 2022 年 3 月住了 1 晚

Tabi 於 2022年3月20日的回應

Thanks for staying with us

4/10 欠佳

David

2022年3月6日

於 2022 年 2 月住了 1 晚

10/10 優異

Jennifer

伴侶同遊

2022年2月28日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The property has a lot of history. We had a fabulous room overlooking the harbor. Friendly staff.

於 2022 年 2 月住了 3 晚

Tabi 於 2022年3月7日的回應

Thanks for staying with us

4/10 欠佳

denalda

伴侶同遊, 多人同遊

2022年2月28日

讚好：職員與服務

不滿：設施服務和住宿狀況

Our room was supposed to be a junior suite. The bedding was old worn, but clean. Wifi was slow. We had a kitchen (?) and had to walk through it to,and a sliding glass door access the bathroom.Roosters start around 4 am There was ZERO water pressure for the shower. It dripped. But the staff was nice and the one choice breakfast was fairly good. It’s a great location if you are renting a charter from Conch charters.

於 2022 年 2 月住了 1 晚

Fort Burt Hotel 於 2022年4月24日的回應

Thank you for your review and choosing Fort Burt Hotel. Apologies for your inconvenience. We look forward to hosting you in the future.

6/10 一般

Kalyan (Tortola)

2022年2月27日

讚好：設施服務

不滿：整潔度、職員與服務和住宿狀況

於 2022 年 2 月住了 1 晚

Fort Burt Hotel 於 2022年4月24日的回應

Thank you for your review and choosing Fort Burt Hotel. We look forward to hosting you in the future.

8/10 不錯

Marc

2022年2月23日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Comfortable place!

Very nice room with beautiful view of the bay. Clean and comfortable! Only issue is the Very Low water pressure in the sink and shower. Pretty much a dribble but gets the job done with enough time. Must be a common problem with all the rooms because this was our second stay and had the same issue in the other room as well. The Pub restaurant/bar across the street is good and handy!

於 2022 年 2 月住了 2 晚

Fort Burt Hotel 於 2022年4月24日的回應

Thank you for your review and choosing Fort Burt Hotel. Apologies for the inconvenience which has been addressed. We look forward to hosting you in the future.

4/10 欠佳

Dominique

伴侶同遊

2022年2月11日

讚好：整潔度和職員與服務

不滿：住宿狀況

The staff was courteous and friendly but the property needs to be renovated and bring this hotel back to life.

於 2022 年 2 月住了 2 晚

Fort Burt Hotel 於 2022年4月24日的回應

Thank you for your review and choosing Fort Burt Hotel. We look forward to hosting you in the future.

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博特堡酒店的評價

評價

6.8/10

7.0/10

6.2/10

5.8/10

6.6/10

評價

10/10 優異

Brent

Brent

8/10 不錯

Joseph

Nice stay

Joseph

6/10 一般

Robert

Robert

2/10 很差

Huijia

Huijia

2/10 很差

GREGORY

BE WARNED!! DO NOT BOOK THIS PLACE!!!

GREGORY

6/10 一般

Robert

Robert

6/10 一般

Kimberly

Kimberly

4/10 欠佳

Harold (Bridgetown)

Harold

4/10 欠佳

Gautier

Gautier

6/10 一般

Shenay

Shenay

6/10 一般

Hermina

Hermina

2/10 很差

Stephan

Stephan

6/10 一般

Atte

Atte

8/10 不錯

Jake

Jake

6/10 一般

Chris (Burlington)

Chris

8/10 不錯

真實旅客

Sympa

真實旅客

8/10 不錯

Thomas (Lander)

Thomas

10/10 優異

真實旅客

Great property in a great location.

真實旅客

10/10 優異

Robin

Robin

10/10 優異

Dale

Dale

8/10 不錯

Megan

Megan

8/10 不錯

Dennis

Dennis

10/10 優異