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村礁酒店及碼頭的評價

3.5 out of 5
村礁酒店及碼頭
Nibbs St, Road Town, Tortola

評價

8.2

很好

10 分評分，優異；415 則評價中有 193 則" "
8 分評分，不錯；415 則評價中有 110 則" "
6 分評分，一般；415 則評價中有 64 則" "
4 分評分，欠佳；415 則評價中有 27 則" "
2 分評分，很差；415 則評價中有 21 則" "

8.4/10 

整潔度

8.4/10 

職員與服務

7.8/10 

設施服務

7.6/10 

住宿狀況

7.4/10 

環保程度

評價

10/10 優異

William

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location was perfect. Room was comfortable.
於 2024 年 4 月住了 7 晚
Maureen 於 2024年4月27日的回應
Thank you

10/10 優異

Heather

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This property is right on the water and the views are lovely. Even if someone wasn't at the desk, a quick hello and they were right there. Our room was very nice and comfortable. Great air conditioning if it was too hot out. The room also had a little deck which we sat out on to watch the sunset. We also received a free drink from their restaurant downstairs at check in. Very easy to walk to various shops and restaurants including the crafts and homemade shops that are nearby. Really enjoyed myself here.
於 2024 年 4 月住了 2 晚
Maureen 於 2024年4月25日的回應
Thank you

8/10 不錯

GIUSEPPE (Fort Lauderdale)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Maureen 於 2024年4月19日的回應
Thank you

10/10 優異

Kriti

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful view of harbour. Be prepared for a very slow restaurant response getting food to your table. BBQ food was tasty. Good value overall.
於 2024 年 4 月住了 1 晚
Maureen 於 2024年4月11日的回應
Thank you

6/10 一般

jomarie

不滿：職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
Maureen 於 2024年4月10日的回應
Thank you

10/10 優異

Debra

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 6 晚
Maureen 於 2024年4月8日的回應
Thank you

10/10 優異

Manu

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything is perfect !
於 2024 年 4 月住了 1 晚
Maureen 於 2024年4月2日的回應
Thank you

10/10 優異

Lynn

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
When we first approached the property, we were a little concerned that we would not be satisfied with the quality and cleanliness of the hotel. The staff was very friendly and our room had WONDERUL AC which we needed very much after having been on the island for so long with no AC. Our room was very clean and we’d stay here again.
於 2024 年 3 月住了 1 晚
Maureen 於 2024年4月1日的回應
Thank you

6/10 一般

Richard

讚好：職員與服務
不滿：整潔度
於 2024 年 3 月住了 1 晚
Maureen 於 2024年4月1日的回應
Thank you

8/10 不錯

Richard

伴侶同遊
讚好：整潔度和職員與服務
The staff … bar staff…chef…restaurant staff were all very helpful! Thank you for the late arrival meal!
於 2024 年 2 月住了 1 晚
Maureen 於 2024年3月26日的回應
Thank you.

2/10 很差

Justine

伴侶同遊, 商務旅客
不滿：整潔度和住宿狀況
The walls are paper thin. You can literally hear people snoring in the next room over. On top of that there is a lot of noise from the street. The pool is minuscule and the restaurant doesn’t serve half the things written on the menu.
於 2024 年 3 月住了 5 晚
Maureen 於 2024年3月25日的回應
We appreciate your comments

10/10 優異

Brian

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Maureen 於 2024年3月25日的回應
Thank you

10/10 優異

Kevin

於 2024 年 3 月住了 1 晚
Maureen 於 2024年4月15日的回應
Thank you

10/10 優異

INDIRA

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was well located in the center of the Roadtown, near the ferry, supermarket and restaurants The Executive Suite overlooked the Harbour. Beautiful view. The suite was spacious,clean and well-equipped kitchen, There were 2 TVs, a safety box and a king bed. The staff was helpful and attentive. The pool was winding so not made for laps but lovely. Maureen the manager is a real gem. Nothing much to complain about. There were a few chipped tile but no big deal.
於 2024 年 3 月住了 6 晚
Maureen 於 2024年3月21日的回應
Thank you

4/10 欠佳

Hubert

不滿：職員與服務和住宿狀況
The location was great. There is no parking. Shower handle is missing.
於 2024 年 3 月住了 1 晚
Maureen 於 2024年3月14日的回應
Thank you

10/10 優異

Ahsan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Right on the marina. Within walking distance to some great restaurants. Breakfast in the hotel restaurant overlooking the marina was so pleasant!
於 2023 年 12 月住了 2 晚
Maureen 於 2024年3月6日的回應
Thank you very much

10/10 優異

Matthew

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Maureen 於 2024年3月3日的回應
Thank you

10/10 優異

Belinda

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was so friendly and helpful! The rooms were clean and comfortable.
於 2024 年 2 月住了 2 晚
Maureen 於 2024年3月1日的回應
Thank you very much

10/10 優異

Kelvin

讚好：整潔度、職員與服務、設施服務和住宿狀況
Spotlessly clean room. Friendly, helpful staff. Seamless check-in and checkout.
於 2024 年 2 月住了 1 晚
Maureen 於 2024年2月27日的回應
Thank you very much

10/10 優異

Barbara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Our room was large and bright, with a gorgeous view of the marina. We were walking distance to shops and restaurants, but the hotel also had a restaurant and bar right on the water. When our room was not ready at check in time, they offered us free drink coupons.
於 2024 年 2 月住了 1 晚
Maureen 於 2024年2月26日的回應
Thank you very much!

10/10 優異

Manuel

Nice and friendly staff. Nice surroundings. Convenient location beautiful view of the marina. Easy to get around. Very accessible to taxis and transportation.
於 2024 年 2 月住了 1 晚
Maureen 於 2024年2月21日的回應
Thank you very much!

4/10 欠佳

Joannes

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 2 晚
Maureen 於 2024年2月17日的回應
We are delighted that you stayed.

10/10 優異

David

讚好：整潔度、職員與服務和住宿狀況
Very friendly staff.
於 2024 年 2 月住了 1 晚
Maureen 於 2024年2月18日的回應
Thank you

6/10 一般

Sherrie

於 2024 年 2 月住了 1 晚
Maureen 於 2024年2月17日的回應
Thank you

8/10 不錯

Charles (Center Barnstead)

讚好：整潔度
於 2024 年 2 月住了 1 晚
Maureen 於 2024年2月17日的回應
Thank you

10/10 優異

Michael (Portland)

家人同遊
讚好：職員與服務
I wanted an economy hotel by the marina. That's what this place is. The staff was very nice. The building is older and shows a lot of signs of use (and repair). The general area feels a bit local, in-city, and industrial. If I wanted something more of a resort feel, this wouldn't be the place.
於 2024 年 2 月住了 1 晚
Maureen 於 2024年2月12日的回應
THank you

10/10 優異

Sue

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The staff were very nice and attentive. The outdoor restaurant was very nice overlooking the marina. The hotel was a short walk from the ferry terminal but most people would want to take a cab.
於 2023 年 12 月住了 1 晚
Maureen 於 2024年2月12日的回應
Thank you

8/10 不錯

Kellyn

讚好：整潔度、職員與服務和住宿狀況
Great spot right on the marina. Friendly staff, good food and a great sized room. I saw negative reviews from some people avs I think they need to put their expectations in check. It's Road Town, not some private island upscale Ritz Carlton expectations. Remember small island, small town, great people. Yeah the water pressure may not be blasting and it's not instant wait on you hand and foot service because you're now on island time. Slow down, talk to the people and enjoy a nice clean room at the marina. Yeah, I had no view, but why would I be in my room other than to sleep. Thank you to everyone at Village Cay, especially Duncan, enjoyed our conversation about WI cricket. Cheers!
於 2024 年 2 月住了 1 晚
Maureen 於 2024年2月12日的回應
Thank you

6/10 一般

Joanne

多人同遊
不滿：職員與服務
Restaurant understaffed food was cold. Ordered second order of nachos and was told they had no cheese. Server was trying her best
於 2024 年 2 月住了 1 晚
Maureen 於 2024年2月12日的回應
Thank you

10/10 優異

RICHARD

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Maureen 於 2024年2月10日的回應
Thank you very much!

8/10 不錯

Jeri

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Maureen 於 2024年2月8日的回應
Thank you

10/10 優異

Jeffrey

於 2024 年 2 月住了 1 晚
Maureen 於 2024年3月21日的回應
Thank you

8/10 不錯

Reyna

於 2024 年 2 月住了 1 晚
Maureen 於 2024年3月21日的回應
Thank you

6/10 一般

Kevin (Hixson)

於 2024 年 2 月住了 1 晚
Maureen 於 2024年3月21日的回應
Thanks

6/10 一般

Hubert

家人同遊, 商務旅客
讚好：職員與服務
不滿：住宿狀況
Great area to be in the heart of town. My only downside was the water was cold. no hot water is a no no for me. Other than that it was nice though.
於 2024 年 2 月住了 1 晚
Maureen 於 2024年2月3日的回應
Thank you. Next time, please report the problem and you would have gotten some assistance.

8/10 不錯

Marilyn

於 2024 年 1 月住了 1 晚
Maureen 於 2024年2月3日的回應
Thank you

6/10 一般

maurice

多人同遊
讚好：職員與服務
The food was terrible
於 2024 年 1 月住了 2 晚
Maureen 於 2024年2月2日的回應
We are very sorry that you were disappointed with the food. We are doing our best to correct this.

10/10 優異

Scott

於 2024 年 1 月住了 3 晚
Maureen 於 2024年3月21日的回應
Thank you

8/10 不錯

Douglas

讚好：整潔度和職員與服務
Staff were extremely helpful and proactively. The laundry service was exeptional.
於 2024 年 1 月住了 1 晚
Maureen 於 2024年2月2日的回應
Thank you

4/10 欠佳

Shawna

家人同遊
不滿：住宿狀況
There was no air conditioning and no other rooms available. We asked for a discount rate and was told we had to go through Expedia.
於 2024 年 1 月住了 1 晚
Maureen 於 2024年2月2日的回應
We are sorry for the discomfort suffered.

2/10 很差

Star Party

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Maureen 於 2024年2月2日的回應
We do apologize that your living room AC did not work on the night that you arrived. Maintenance solve the matter and it is working perfectly now.

6/10 一般

james

讚好：職員與服務
於 2024 年 1 月住了 2 晚
Maureen 於 2024年2月1日的回應
Thank you

8/10 不錯

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Roadtown hotel
Good location in Roadtown. Lovely check in lady. Liked having a little kitchen.
於 2024 年 1 月住了 1 晚
Maureen 於 2024年1月29日的回應
Thank you for your comments, it i most appreciated.

4/10 欠佳

Jeffrey

讚好：職員與服務和設施服務
I stayed there two nights on two separate nights, 8 days apart. The first night I had a room overlooking the harbour and it was very nice, the second night the room was average. It’s a nice stop off if in Roadtown.
於 2024 年 1 月住了 1 晚
Maureen 於 2024年1月29日的回應
Thank you for your comments, most appreciated.

6/10 一般

Franklin

於 2024 年 1 月住了 3 晚
Maureen 於 2024年1月27日的回應
Thank you

6/10 一般

Al

讚好：整潔度、職員與服務、設施服務和住宿狀況
Waterfront room was great. Extended stay but back room were only available. A disco next door played loud music unti 6am. No way to sleep.
於 2023 年 11 月住了 4 晚
Maureen 於 2024年1月25日的回應
Thank you for bringing this matter to our attention. We will be having a meeting with the owner of the disco regarding the loud music and to revisit his sound proof system.

10/10 優異

john

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
highly recommend this hotel, clean comfortable and close to charter marinas. the resteraunt is conveniently located and food was excellent!
於 2024 年 1 月住了 1 晚
Maureen 於 2024年1月23日的回應
Thank you

8/10 不錯

Carol

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Maureen 於 2024年1月20日的回應
Thank you

6/10 一般

Bogdan (Chicago)

於 2023 年 12 月住了 1 晚
Maureen 於 2024年1月20日的回應
Thank you

2/10 很差

THOMAS

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Property was located by the marina which was great. But our partial ocean view looked directly at our neighbors ac unit. The washer was broke apparently so check in was delayed. A gal at breakfast was super sweet. But it seemed the other staff didn’t really want us there.
於 2024 年 1 月住了 1 晚
Maureen 於 2024年1月18日的回應
We are very sorry that you were disappointed. Thank you for bringing the matter to our attention. We definitely will work hard to make things better.