大堂休息區
查看供應

費爾法克斯汽車旅館的評價

2 out of 5
費爾法克斯汽車旅館
1135 East 10th Street, Roanoke Rapids, NC

評價

5.4
10 分評分，優異；30 則評價中有 4 則" "
8 分評分，不錯；30 則評價中有 6 則" "
6 分評分，一般；30 則評價中有 5 則" "
4 分評分，欠佳；30 則評價中有 6 則" "
2 分評分，很差；30 則評價中有 9 則" "

6.0/10 

整潔度

5.6/10 

職員與服務

6.0/10 

設施服務

5.2/10 

住宿狀況

5.4/10 

環保程度

評價

8/10 不錯

Nelson

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
A little noisy at night music in car
於 2024 年 2 月住了 2 晚

2/10 很差

Eugene

不滿：設施服務和住宿狀況
It was clean. However the outside and surrounding area was filthy, The entire establishment needs a major do over.
於 2023 年 9 月住了 1 晚

10/10 優異

Latashia

家人同遊
讚好：整潔度、職員與服務和住宿狀況
I would stay here again and recommend family and friends
於 2023 年 7 月住了 1 晚
Sunny 於 2023年8月7日的回應
Thank You

10/10 優異

Robert

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great no frills motel
Very reasonable price for an overnight stay. Clean and friendly staff. Made my stay relaxed. I slept well.
於 2022 年 3 月住了 1 晚
Sunny 於 2022年4月3日的回應
Than You

2/10 很差

Tex

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
Bug bites and smokiness
I received bug bites to my face head and hand. I was promised a non-smoking room and received a room full of smoke. Even the linens smell of smoke which showed me they were not even washed before I arrive there. And the sheets had sand in them.
於 2022 年 1 月住了 5 晚

2/10 很差

Heather

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Although I had a confirmation for this motel, my room was rented out and the motel was full. The clerk did not check the Expedia app before renting out the last room. He ended up booking us a room at another hotel across town.
於 2021 年 7 月住了 1 晚

6/10 一般

真實旅客

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Room was dated and beds really uncomfortable. Blankets and sheets had stains on them.
於 2021 年 7 月住了 1 晚
sunny 於 2021年8月2日的回應
thank you

6/10 一般

Sean

Average
Average at best. Nothing special.
於 2021 年 1 月住了 1 晚
Sunny 於 2021年3月11日的回應
Thank You

8/10 不錯

Burnita (Roanoke Rapids)

讚好：整潔度
Service was very Efficient Staff was very Professional Room was very Clean
於 2021 年 1 月住了 3 晚
Sunny 於 2021年1月27日的回應
Thanks

8/10 不錯

David

於 2019 年 11 月住了 1 晚

2/10 很差

Moe

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
The price is same as other places with reel 3 🌟
IAM not sure who rated this place at 3stars The room lack even place to hang your clothing in any place the bed sheets were strained and didn't smell clean The street lights were showing from under the entrance door the Gap was so large that any strange animal can walk in
於 2019 年 9 月住了 1 晚
sunny 於 2019年10月4日的回應
I'm concerned about you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please accept my sincere apology.

8/10 不錯

Laura

讚好：整潔度、住宿狀況和客房舒適度
Nice lil place
Was ok. The sheets had a few stains. The room was pretty clean.
於 2019 年 8 月住了 1 晚
Sunny 於 2019年8月16日的回應
Thank You

10/10 優異

Angielina (Roanoke Rapids )

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My fiance and I both Enjoyed are stay at the fairfax hotel
於 2019 年 7 月住了 1 晚
sunny 於 2019年7月12日的回應
Thank You

4/10 欠佳

REJ

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
We had to call for pillow cases, wash cloths & bath towels.
於 2019 年 7 月住了 1 晚
sunny 於 2019年7月4日的回應
I'm concerned about you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please accept my sincere apology. Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken. Again, I want to thank you for taking the time to share your concerns with us. We look forward to serving your future lodging needs.

6/10 一般

Kelly

不滿：整潔度和職員與服務
Nor worth it stay somewhere else.
It is worth the $50 you spend. But nothing more. Actually.... Probably only worth 30 bucks. No coffee maker in the room. The door was not very secure for the area. And wifi did not work. Also they claim to have breakfast and they do not. It's quite convenient that Hotels.com allows them to say they do when they don't and haven't for almost a year..... When I say it's convenient for them... You can cancel once you get there and discover they have falsified information. This needs to be fixed!!!
於 2019 年 6 月住了 1 晚
sunny 於 2019年6月21日的回應
Sorry for any inconvenience. And also we are not claim to have breakfast, you can go Hotels.com and check one more time. Thanks

4/10 欠佳

Tremayne

You get what you pay for here.....a bed...a hot 🚿 and cable TV...the end.
於 2019 年 3 月住了 1 晚
sunny 於 2019年3月29日的回應
Thank's You

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 3 月住了 1 晚
sunny 於 2019年4月6日的回應
Thank You

10/10 優異

真實旅客

多人同遊
讚好：整潔度
於 2019 年 2 月住了 1 晚
sunny 於 2019年2月23日的回應
Thank You

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The stay was ok
於 2018 年 9 月住了 1 晚
sunny 於 2018年10月1日的回應
Thank You

4/10 欠佳

Ronald (Altamonte Springs FL)

讚好：職員與服務和客房舒適度
I liked that it wasn’t far from the highway,& was close to the theater. What we didn’t like was that when booking it said we would have breakfast and it didn’t due to “renovations “ and the room seemed to be a play area for a child. Also that there was a cigarette burn on one of the bed sheet, and blood stains on the comforter. They were clean,but this was disappointing. The area didn’t seem to safe.
於 2018 年 9 月住了 1 晚
Sunny 於 2019年5月18日的回應
I'm concerned about you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please accept my sincere apology. Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken. Again, I want to thank you for taking the time to share your concerns with us. We look forward to serving your future lodging needs.

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Very poor experience!!!
The first thing wrong was they didn't let us know they were doing renovations!! When we flushed the toilet or took a shower it leaked water all over the floor.the next morning there was a half inch of water on the floor ! It was a nightmare. We cleaned the water up ourselves. No help from the staff.
於 2018 年 4 月住了 2 晚
Sunny 於 2018年4月15日的回應
I'm concerned about you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please accept my sincere apology. Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken. Again, I want to thank you for taking the time to share your concerns with us. We look forward to serving your future lodging needs.

4/10 欠佳

Neal (Long Island, NY)

讚好：整潔度
不滿：住宿狀況和客房舒適度
It was cold in the room
The room was cold, and the heat didn't work. Also the water in the shower was barely luke warm and we couldn't take showers because the room was cold and the shower would have made it worse.
於 2018 年 1 月住了 1 晚
Sunny 於 2018年2月5日的回應
I'm concerned about you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please accept my sincere apology. Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken. Again, I want to thank you for taking the time to share your concerns with us. We look forward to serving your future lodging needs.

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Only stay because its for weeks roaches they don’t clean the rooms
於 2017 年 12 月住了 2 晚
Sunny 於 2018年2月5日的回應
I'm concerned about you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please accept my sincere apology. Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken. Again, I want to thank you for taking the time to share your concerns with us. We look forward to serving your future lodging needs.

2/10 很差

Polixeni

不滿：職員與服務、住宿狀況和客房舒適度
TERRIBLE
Absolutely terrible service , the man at the desk was very very rude . When I got to the hotel it was already around 4 am because I was traveling from Florida to New York by car and was exhausted . He allowed me to check out at 12:00 pm after practically begging since it was so late when I got there . So , he called the hotel room two times at 12 sharp I picked up the phone both times .... and heard absolutely nothing so I took the phone off the hook so I can finish getting my things together . Next thing I know at 12:05 -- he starts Banging on the door and Hollering at me .... Screaming at the top of his lungs ... and I told him I would be out in two minutes all I needed to do was brush my teeth. He kept yelling and yelling, therefore slowing me down and wasting both our time . Terrible , never again
於 2017 年 10 月住了 1 晚
sorry for inconvenience

6/10 一般

Jerome (Fairfax County, Va.)

讚好：整潔度和客房舒適度
Nice
Convenient to where I was staying. Decent room but could be priced about 7 or 8 dollars lower.
於 2017 年 9 月住了 1 晚

4/10 欠佳

Dan (MA)

不滿：職員與服務和住宿狀況
no hot water no breakfast
I checked in at about midnight NO hot water, got up at 8 AM NO hot water. I asked about it reply "we will have someone check it later". We had to leave they advertised a breakfast there was 4 slices of bread and 2 envelopes of instant oatmeal. I asked about the breakfast the reply " O it is a small one". I asked if they had coffee reply "NO" breakfast was from 7 to 9 we were the at 830. This is a economy motel and I understand that I just wanted a place to sleep and something in the morning so I could get back on the road . I expected hot water and when it say breakfast at least coffee and toast.

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
déception
positif: lits confortables, internet fonctionne bien. déception: micro-ondes défectueux et sale, draps usés, baignoire à rénover, mini lavabo, déjeuner minimaliste, réception derrière une vitre (quasi anti-balles).

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Meh!
Very inexpensive, but you definitely get what you pay for. When asked for extra towels, our request was denied. Room reeked of cigarette smoke.

6/10 一般

James (Largo)

讚好：整潔度和客房舒適度
Jims RR review
Continental breakfast from 7-10 was horrible. Coffee was ice cold at 7:15 . Heated it twice in microwave. Who knows how old it was. 5 pieces of toast was all. A person never showed up. I left my key on the counter at 7:45 still without ever seeing a person.

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
This was the worst hotel I have personally stayed in. The shower had hair in the tub and on the walls and AC barely worked. You could hear everything outside and it wasn't in the best area- not horrible but not the best.