「I booked a single bed room and paid for it. When I was about to check in, the front desk told me that my information was not in the system. I said how could it be possible, so I showed him my payment receipt. After a long time, they suddenly told me that they found it and upgraded my room for free. In the end, they gave me a room with two beds. I told the front desk that I was alone! Unpleasant」
「Small things that were a little off. Don't mean to be picky but I expect more when I pay more than $200 for a night's stay. First, we didn't have water cups in our room and the night manager didn't know if the rooms usually offer them--of course they do at all of the Holiday Inn Express properties we have stayed in. He found some juice glasses for us. Also, there was a roach bait trap in the bathroom, mattresses were ready to be replaced, breakfast starts an hour later on weekends and half...