"The front desk staff was really helpful. She was professional and efficient. She was also very welcoming. The housekeeping person was polite and helpful. The lay out of the building was really convenient for my trips back-and-forth to my car. No free breakfast. There is a big parking space. The room was clean ."
"The location was near the bus station and Greyhound drop off site. The city is very walkable. The staff was friendly and helpful. The hallway outside many rooms were dirty from the cleaning carts, needed to be vacuumed."
"Simply fabulous. This hotel has everything you’re looking for in an escape from home. The properties amenities include a fitness center, spa, onsite wellness activities, scenic golf course, award winning restaurant, and beautiful wedding/event spaces. I especially love their service with a smile attitude. Deidre at the front desk was my primary contact during my stay, but everyone made me feel welcome."
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG
8/10 Good
"Very good/excellent staff and a useful business station in the lobby. After a few days of no hot food, breakfast dramatically improved the last part of our visit."