Cincinnati RockQuest Climbing Center Hotels

"No iron or hair dryer, neither bedside lamp worked, toilet paper holder was missing, door was ajar when I arrived at room and could only be closed if you slammed it. "

"The room was very clean and updated. The staff was very informative and registered us very quickly. "

"Great visit. Great rooms. Spa shower is awesome. Thought they had Starbucks inside from looking in online but I guess they just have the beans from Starbucks for regular coffee. Not hotels fault because technically they never said on site they had it. Overall great stay."

"Unfortunately guests were not notified about the construction that would be occurring next door. Entire stay even on Sunday morning. The doors are heavy and slam shut which is not appealing even with a corner room everything echos The water pressure was very low and the temperature fluctuates consistently during your shower. Breakfast was okay; food divider for meat and eggs: unfortunately people constantly switching the utensils. Last but not least: horizontal crack in my wall. Structural issues are worrisome."

"I had a great "

"I recently stayed at La Quinta Inn in Sharonville, Ohio, and unfortunately had a very disappointing experience. The most significant issue was excessive noise. A large, loud party in the event space continued late into the night and could be clearly heard from my room on the 7th floor. I called the front desk multiple times. After the event ended, the noise continued in a nearby room with shouting and singing. A staff member kindly tried to intervene and later moved me to another floor, where it was finally quiet, but by then I had lost most of the night’s sleep and was exhausted for an important event the next morning. There were also several maintenance concerns. There was a strong odor in the lobby and in my initial room. The window in that room was misaligned, partially open, and would not close or lock. In the second room, the window had the same issue. The shower door would not stay closed, and the bathroom door would not stay open and ended up closing on my foot, causing a minor injury. While I appreciate the helpfulness of the front desk staff, this stay did not meet expectations and was very disappointing."

"+++"

"the bathroom needs some TLC, the hallways does not smell pleasant "

"I cannot recommend staying here. We chose it for its convenient location when we attended a film convention, but the problems began right after check-in (the room’s toilet paper wasn’t stocked, despite us requesting it at the front desk on our way to the convention). The most egregious events happened that night, when we returned late from convention networking events. There were a spattering of white blobs stuck to the wall right above the bed, almost like spitballs, and a massive wasp in the room despite the fact that we hadn’t opened any windows before heading to the con. We immediately requested assistance at the front desk, but the staff member there was completely dismissive and unwilling to help. He essentially kept telling us that there was nothing he could do, no one who could help us, and our only option was to return to the clearly uncleaned room with a massive wasp inside. He was even very rude and asked us why we hadn’t noticed this when we dropped our bags, as if that’s ever an excuse for a room to be covered in mystery white blobs, the proper housekeeping service not performed, and a MASSIVE WASP in our completely closed room. Eventually he (seemingly reluctantly) called a supervisor, who was immediately able to move us to another bug-free room despite the desk worker’s assertion that there were absolutely no rooms left and they were fully booked. The cleanliness and safety issues were one thing, but the staff’s dismissive behavior was unacceptable. "