I'm 62 yea4s ild asked to be on the first floor they placed me on the 3rd floor with a broken elevator had to walk up 3 flights of stairs with my luggage also was told they had to charge me a extra so called convenience fee or i could not check in after i paid in full also asked about my IHG rewards the girl at the counter said never heard of it??? Are you serious ??
Cheriee
2025 年 7 月入住 1 晚
10/10 超赞
Diana
2025 年 6 月 16 日
Diana
2025 年 6 月入住 1 晚
10/10 超赞
Beverly
与家人出行
2025 年 6 月 5 日
满意:员工和服务,清洁度
Great one night stay!
Beverly
2025 年 6 月入住 1 晚
10/10 超赞
Ilian
商务旅客
2025 年 6 月 4 日
满意:清洁度、服务设施、住宿条件和设施
Ilian
2025 年 6 月入住 1 晚
10/10 超赞
Dennis,Peoria
2025 年 6 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Dennis
2025 年 6 月入住 1 晚
2/10 糟糕
pamela
与家人出行
2025 年 5 月 27 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had to cancel my reservation due to a last minute medical reason, were unable to issue my refund even through i paid for the extra protection insurance. Very disappointed. Will not be staying at this company in the future
pamela
2025 年 5 月入住 1 晚
10/10 超赞
Anthony
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Polite and professional staff.
Anthony
2025 年 4 月入住 1 晚
10/10 超赞
lisa
与家人出行
2025 年 4 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We drove all night from Arkansas for a family health emergency. We had made a reservation for that evening. We arrived in Rochelle at 9am and really needed to get some sleep before handling a tough situation. We I went to the front desk and explained the situation the front desk girl was so sweet and understanding and allowed us to check in early. We were very grateful!
lisa
2025 年 3 月入住 1 晚
4/10 很差
Cynthia
与家人出行
2025 年 3 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pool closed
I came from Wisconsin for the night and was expecting the pool to be open , per the site said it had a pool. Once we got there a sign was up said pool closed. Very disappointed.
Cynthia
2025 年 3 月入住 1 晚
10/10 超赞
Cindy
2025 年 3 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Cindy
2025 年 3 月入住 1 晚
10/10 超赞
EDWARD,EAU CLAIRE
与家人及幼儿出行
2025 年 3 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Kids were bummed the pool was closed, other than than, everything else was great!👍 Great Breakfast!
EDWARD
2025 年 3 月入住 1 晚
10/10 超赞
Gregory
2025 年 3 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was perfect for our stay during our son's wrestling comp at NIU.
Gregory
2025 年 3 月入住 2 晚
8/10 还可以
Corina
与家人出行
2025 年 3 月 18 日
满意:清洁度、住宿条件和设施、客房舒适度
Corina
2025 年 3 月入住 2 晚
10/10 超赞
Chelsea
2025 年 3 月 17 日
Chelsea
2025 年 3 月入住 2 晚
10/10 超赞
Loriann
与家人出行
2025 年 3 月 15 日
满意:清洁度、服务设施、住宿条件和设施
Clean, safe, comfortable and great breakfast options
Loriann
2025 年 3 月入住 1 晚
2/10 糟糕
Janice
与家人出行
2025 年 3 月 2 日
Woke up with bed bug bites!
Janice
2025 年 3 月入住 1 晚
8/10 还可以
Joshua
与家人出行
2025 年 2 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Joshua
2025 年 2 月入住 1 晚
8/10 还可以
Carol
商务旅客
2025 年 2 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good stay
All was good , rooms were clean and fairly quiet. Employees were friendly.
Carol
2025 年 2 月入住 1 晚
8/10 还可以
Emily
2025 年 2 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Emily
2025 年 2 月入住 1 晚
10/10 超赞
真实旅客
2025 年 2 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2025 年 2 月入住 1 晚
10/10 超赞
Bob
2025 年 2 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Place
It was comfortable and great.
Bob
2025 年 1 月入住 1 晚
10/10 超赞
Evgenii
2025 年 1 月 29 日
Evgenii
2025 年 1 月入住 1 晚
10/10 超赞
Francis
2025 年 1 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The only thing I have is the door regulator on the rooms.
It’s EXTREMELY STRONG making it hard to open and clumsy as well…. I want in and the door is saying “NO…STAY OUT” as it’s trying to close. It knocked me back into the hallway the first time as I had my hands full.
Francis
2025 年 1 月入住 2 晚
10/10 超赞
Kimberly
与家人出行, 带宠物出行
2024 年 12 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
Clean and comfortable place to stay. Front desk staff were friendly and helpful. I was traveling with my daughter and dog and felt very safe, even taking the dog out in the middle of the night. Breakfast was also very good. I would definitely stay here again.
Kimberly
2024 年 12 月入住 1 晚
2/10 糟糕
Tara
与配偶出行
2024 年 12 月 29 日
不满意:清洁度、员工和服务、住宿条件和设施
Our room was missing a remote, when we went to the front desk to ask about a replacement, their was no staff present at the desk and we had to say “excuse me,” to get helped. We were then met with attitude by the worker and it seemed like we were inconveniencing her. Same with check in. It took two different remotes to get one working and we had to propose the idea to get one out of an empty room. As we were looking for the remote, we found a dirty pair of socks that wasn’t ours, a dirty used qtip behind the bed and dusty vents. When we showered we had to clean crusted residue off the soap, shampoo and conditioner bottles to even use them. Simple things that really should not be getting missed between guests. The beds were also uncomfortable and we tossed and turned in pain all night long. It was such a shame expecting to go in and get the quality that goes with the name but we definitely didn’t get our moneys worth and there were several areas for improvement.