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"Nice location, friendly, helpful staff"

"Perfect stay in Jackson hole. Clean updated room, all the amenities, nice pool and hot tub area, good breakfast, helpful staff. It is just a couple of minutes drive off of the main square but the hotel offers transportation if needed. We didn’t not use this service but found one of the best restaurants in town walking distance across the street. We would definitely stay here again. "

"Modern hotel in a great location and spectacular pool"

"Great advises from front desk."

"I wasn’t sure I made the right choice when booking a hotel in Banff. I mean, there are so many! When we arrived, I realized this is the first hotel when you come into the town. Why that was so awesome? We were able to ride the ROAM bus around the town for free (Otter Hotel gives you free passes) and the pickup (first stop) is right across the street. We were always the first on and able to get a seat. We spent 4 nights here and I am usually homesick and missing my bed. Not this time! The bed and pillows were the best I have ever slept on (former AAA hockey travel mom here)! The rooms were SPOTLESS, like, I felt okay walking around without my socks on in the room. The dining was good for breakfast and the hot tub was soooo relaxing at night when the temps dropped. The staff was always welcoming us back after a long day of hiking or shopping. The garage is also covered/inside so your vehicle is covered the entire time. I will definitely stay here again when we return to Banff. "

"Nice rooms, beach area, grocery stores, friendly staff. Close to the Lower loop of Yellowstone National Park, which was a must for us to also take in The Teton National Park and Jackson Hole as well. The mattresses and pillows was great for sleeping as well."

"I love this place "

"Great place to stay while enjoying the Hot Springs Pool next door! Awesome hotel."

"Excellent experience "