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"Highly recommend. If I return to Banff, will definitely stay at Otter again. If you have a lot of luggage, space in the room is a bit tight, but not a deal breaker still. Overall had a great experience. "

"As stated before the rooms have no tv, ac or WiFi. Which isn’t much of an issue considering you are not there for that. But the rooms are small and so is the restroom"

"It is hysterical hotel and it is clean"

"The restaurant was great pool was clean nice property "

"I booked with Expedia and selected two beds, i saw my email confirmation and it had 1 bed. I contacted Expedia and they wanted to charge me an extra $300 plus dollars for an extra bed when they were the same price on the reservation. I contacted Expedia and they are worthless, Expedia sucks donkey. They were going to have a supervisor contract me, but never did. The property is great, Expedia is horrible. "

"Great views, fantastic breakfast bar, and room was comfortable and clean."

"Conveniently located close to town but far enough away to be quiet. Hot tub was amazing. Staff were friendly. Room was cozy. Great stay!"

"The room is spacious as is the bathroom. "

"Such a fun time for our family. Mini golf, pickleball, basketball, tennis, and so much more all included. Staff was so kind and helpful. So much beauty and fun to be had at this place. Rooms are basic but it beats camping for comfort! We will be back for sure. "