“As Lord of the Ring fans, we were excited to start our trip to Sweden in this unique “cave” or “hobbit hole”. We were very disappointed. First, when we booked the room it said towels were not included. A few days after our opportunity to cancel without penalty, they sent an updated policy to state they would not include linens or towels. Then when we arrived a few minutes before check in should have begun, the man was closing up for the day! If we had not been early, we would have not known how……
“As Lord of the Ring fans, we were excited to start our trip to Sweden in this unique “cave” or “hobbit hole”. We were very disappointed. First, when we booked the room it said towels were not included. A few days after our opportunity to cancel without penalty, they sent an updated policy to state they would not include linens or towels. Then when we arrived a few minutes before check in should have begun, the man was closing up for the day! If we had not been early, we would have not known how……
Abbie