I liked that this property is conveniently located near the Spanish Steps surrounded by many great restaurants, gelaterias, and shops. The air conditioning was not working in the rooms (July 13) when the temperature was 97 degrees outside, and they had no way of fixing it, since they don't have onsite maintenance staff, and the hotel management was not available on the weekend. There was only a part-time receptionist onsite. If you need help in the evening or morning, there is no one there to assist. We reserved 2 rooms - the air conditioning didn't work and the sinks did not drain in either room. You also have to haul your suitcases up one flight of stairs before you get to the elevator. I don't recommend staying here.