2/10 糟糕
KEI CHI，HK
2016 年 9 月 12 日
满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Scary!!!
Good: only comfortable bed, good air conditioner
badddddd: 1) check in early is impossible. we arrived at 930am. the doorman can not do anything. we waited until 1015am. the person in charge was still not at there.
2) check out time at 10am, then, we were ready to check out at 10am. no people at there. we waited until 1030am. no persons is there too. then, we leave our luggages at there and leave the keys to the cleaner and leave.
MAIN POINT: WE FORGOT TO BRING THE CREDIT CARD, AND WENT BACK.
UNFORTUNTLY, NO ONE CAN OPEN THE DOOR AT 1100am. we did call all the telephone no., but all of them didnt work. What we can do is asking the staff who worked opposite hotel. he called all of them at 1130am. WHAT?! ALL OF THEM DIDNT WORK. "THE RIGHT NO., BUT, DIDNT IN LINE" (I think it means they didnt open the mobile).
p.s. i dont think the telephone at the other hotel is not working.
