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羅馬貝爾套房酒店的評價

羅馬貝爾套房酒店
Via Modena, 5, Rome, Lazio

評價

7.4

不錯

10 分評分，優異；316 則評價中有 80 則" "
8 分評分，不錯；316 則評價中有 119 則" "
6 分評分，一般；316 則評價中有 58 則" "
4 分評分，欠佳；316 則評價中有 30 則" "
2 分評分，很差；316 則評價中有 29 則" "

8.0/10 

整潔度

8.0/10 

職員與服務

5.0/10 

設施服務

7.0/10 

住宿狀況

評價

8/10 不錯

cathy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
合理的住宿
客房乾淨，我們凌晨二時入住都能拎房匙入住，沒有另外收費。早餐每朝根我們要求送上。酒店非常近地鐵站，酒店附近多餐廳。
於 2019 年 7 月住了 2 晚

10/10 優異

Victoria (中国)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很棒 超级推荐
地理位置简直不能更好 这个街区也很安静 酒店服务很不错 他们都很亲切乐于帮助你的一切 早餐送到房间里还不错 床很舒适 房间很干净 最关键的一点有茶喝（本人爱喝茶hhhh）反正超级推荐了！

2/10 很差

真實旅客

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
We were not stopped at this hotel. we stayed at another hotel due to poor facilities, but it was very different from what I booked and I was disappointed.
於 2019 年 12 月住了 4 晚

6/10 一般

真實旅客

於 2019 年 12 月住了 5 晚

4/10 欠佳

真實旅客

於 2019 年 12 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度和職員與服務
You should be ashamed. This hotel is closed and You should t get resarvations. I had a terrible first night i was looking For hotel in the middle of the night. I payed an extra night and the next morning i managed to get in the building of bellsuite o found out i was relocated. No body informed me no body have me a refund For the extra night i payed. And You are sending me useless emails. I will never use anything You provide. And I have informed every body i know about this cruel attitude of yours.
於 2019 年 12 月住了 3 晚

4/10 欠佳

真實旅客

讚好：住宿狀況
不滿：整潔度
於 2019 年 11 月住了 3 晚

2/10 很差

Federico (Frankfurt)

伴侶同遊
不滿：職員與服務和設施服務
Worst hotel until now. No receptionist when we arrived. The keys were on top of the table with a note. Could not check in or check out. No free wifi, you had to pay to have wifi. No hot water during the entire day. None of the other rooms had hot water ether. Next morning there was nobody at the reception so we had to complain to the cleaning service. The cleaning service tried to contact the manager but he did not want to come and solve the customer problems that we were facing. In order to check out we wrote a paper stating all the names of the customers and our complaints and the cleaning service signed it as well with the confirmation that the rooms were in order after we left them and we returned the keys. We are still waiting for our refund as we booked it for 3 days and we only stayed 1 because all the issues we found.
於 2019 年 11 月住了 1 晚

2/10 很差

alessandro (cagliari)

不滿：整潔度、職員與服務、設施服務和住宿狀況
sono disonesti all mio arrivo sono stato spostato in un altra stuttura senza nessun avviso.... ti lasciano un foglio col numero di telefono...da chiamare e ti comunicano dove devi andare. all mio arrivo alle 23.15 sotto la pioggia ho dovuto cercare i giardini del quirinale dove sono stato spostato. esperienza pessima ........ strottura sporca porte non funzionanti e acqua gelida. valutazione da 0 a 10 0......
於 2019 年 11 月住了 2 晚

6/10 一般

真實旅客

親子同遊
讚好：整潔度、職員與服務和住宿狀況
The lady that served breakfast and cleaned the rooms was very nice. No one was at the front desk, ever, to help us with wifi issue or provide us with a crib for our baby. With no wifi we were unable to contact anyone for this. The room was well kept and in a great location.
於 2019 年 10 月住了 3 晚

4/10 欠佳

真實旅客

不滿：職員與服務、設施服務和住宿狀況
於 2019 年 11 月住了 4 晚

2/10 很差

Ray

伴侶同遊
讚好：整潔度
不滿：設施服務和住宿狀況
Locatie prima. Ontbijt prima. Kamer zag er netjes uit en was schoon. Toilet zat los en douche was helemaal waardeloos. Bijna geen personeel aanwezig en zeer gebrekkig in contact..
於 2019 年 11 月住了 4 晚

4/10 欠佳

VG (FRANCE )

家人同遊
不滿：設施服務和住宿狀況
L’hôtel est juste à côté de la gare Termini, donc bien situé, mais laisse à désirer. Il s’agit d’un demi-étage dans un immeuble et non d’un vrai hôtel. Il n’y a donc souvent personne à la réception. Il n’y a pas d’endroit pour prendre le petit-déjeuner qui se prend dans la chambre, et l’heure demandée n’est pas toujours respectée. La rue est très bruyante. Les matelas ne sont pas très confortables. La douche n’a pas de pression et l’eau chaude n’est qu’un fin filet. La chasse d’eau des toilettes ne marchait pas bien. Très décevant!
於 2019 年 11 月住了 2 晚

6/10 一般

Chandima Kumara

家人同遊
讚好：整潔度
不滿：職員與服務和住宿狀況
於 2019 年 10 月住了 3 晚

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 2 晚

8/10 不錯

Lucas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Estadia ótima.
Hotel muito bem localizado, próximo à diversos pontos turísticos, dando para ir a pé. Próximo ao metrô e a estação de trem. Café da manhã bem variado com frutas, cereais, etc. Recepção não funciona o dia todo, tendo que algumas coisas você resolver por si. Só fica uma pessoa mais no período matutino.
於 2019 年 10 月住了 1 晚

8/10 不錯

Alexandra (France)

親子同遊
讚好：職員與服務和住宿狀況
Séjour d'une semaine passé dans cet etablissement Personnel très gentil et accueillant. Nous sommes très content Petit point négatif : La WiFi ne fonctionne pas, on peut s'y connecter mais derrière il faut payer... Le week end la rue est assez bruyante
於 2019 年 10 月住了 7 晚

6/10 一般

真實旅客

家人同遊, 親子同遊
讚好：職員與服務
Badeværelse fungerede ikke, manglende håndklæder og toiletpapir.
於 2019 年 10 月住了 4 晚

6/10 一般

真實旅客

讚好：職員與服務
不滿：客房舒適度
Simpatico
No puede ser que haya que poner una moneda para hacer funcionar el ascensor!
於 2019 年 10 月住了 1 晚

2/10 很差

真實旅客

不滿：職員與服務、設施服務和住宿狀況
Non ti aiutano, quando no parli l’italiano, mala attenzione. Non hanno voglia di lavorare , e ci sono dei servizi scritti che nella realtà non ci sono .
於 2019 年 9 月住了 1 晚

10/10 優異

Iris

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 3 晚

8/10 不錯

Jordi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Agradable estancia
Bien comunicado, limpio y cómodo. Personal eficiente y muy atento. Lo únicoEl único pero Sería el desayuno: Abundante pero excesivamente dulce.
於 2019 年 8 月住了 4 晚

2/10 很差

真實旅客

讚好：整潔度
不滿：職員與服務和住宿狀況
Internet och tv fungerar inte, saknar toalett artiklar, och ac droppar vatten! Hemskt var det!
於 2019 年 8 月住了 3 晚

2/10 很差

WILLIAM (Madrid)

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Deja mucho que desear cuando haces la reserva la página del hotel o la publicidad que tiene es un poco engañosa para empezar desde el momento que llegue llegue al a la calle donde se ubica el hotel y toco el timbre por estaba el 3 piso nadie me abría la puerta he pesado así media hora y nadie respondía hasta que salieron algunas del interior del edificio y pudimos acceder el edificio, una vez en el hotel no había nadie pero nadie , solo me habían dejado un papel con las llaves de la habitación y eso fue todo he ido a varios lugares y hoteles y es la primera vez que veo algo así , no se como en una ciudad de Europa todavía funcionen así La habitación que supuestamente tendría fue un fiasco , en fin no recomendaría a nadie este lugar
於 2019 年 8 月住了 4 晚

6/10 一般

真實旅客

讚好：整潔度、職員與服務和設施服務
於 2019 年 8 月住了 4 晚

6/10 一般

真實旅客

讚好：整潔度
於 2019 年 7 月住了 7 晚

10/10 優異

Juana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 2 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Bon accueil, propreté au rdv, empladement idéal dans Rome.
於 2019 年 6 月住了 3 晚

2/10 很差

Qodamah

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Bad hotel not recommended at all!
It was bad experience to stay in that hotel, I waited couple hours for checking in because there is no Reciption person. In simple word in the worst hotel I saw in my life.
於 2019 年 6 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
於 2019 年 5 月住了 3 晚

8/10 不錯

CyrilBisnauth (Queens, New York.)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like the staff, they were kind and helpful. The property is in a good location to access sightseeing. The elevator was impressive. The Spanish maid is a wonderful person. Christine was so hearty, she helped us to get our transportation back to the airport. There was another gentle man at the front desk who assisted us to get an adopter to charge our cell phones. I would like to thank him too. I would like to recommend this facility to others. Best Regards, Cyril B. (New York).
於 2019 年 5 月住了 1 晚

2/10 很差

Christian

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Not recommended
Not recommended. No staff except for housekeeping. You check in and out over the phone, which is weird. Breakfast was included but not served one of the days.
於 2019 年 5 月住了 4 晚

2/10 很差

真實旅客

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
This property was shabby, the curtain was hanging off in the room, there was no light in the bathroom, breakfast was poor, there was NO tea and coffee facilities in the room, only a kettle. We had to buy coffee and milk. There was no staff on reception, the cleaner was the receptionist, who spoke no English. We had to use SIRI to communicate. Safe didn’t work, I rang to report problems, no one called me back, even though he allegedly took my number. All photos on the website are a total lie, and you need to revisit before recommending this sub standard 1 star stay
於 2019 年 5 月住了 4 晚

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 4 晚

4/10 欠佳

Sandra Luz

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 2 晚

4/10 欠佳

真實旅客

不滿：設施服務和住宿狀況
常にスタッフがいない。 夜のチェックインが一回入口を開ける人が誰もいないので困惑する、
於 2019 年 4 月住了 3 晚

8/10 不錯

真實旅客

於 2019 年 4 月住了 3 晚

6/10 一般

真實旅客

家人同遊
讚好：職員與服務
不滿：設施服務
Nice room, though a little bit small. Toilet quite essential, but OK altogether. Hair dryer was missing, but provided on demand. Everything to boil water and make tea/coffee, but no cups.
於 2019 年 4 月住了 3 晚

6/10 一般

Francesco

不滿：整潔度和客房舒適度
於 2019 年 4 月住了 3 晚

4/10 欠佳

真實旅客

La salle de bain est très vétuste et minuscule. Problème d'humidité la chambre sentait le renfermé. De la moisissure dans la douche. Le scénario non fixé au mur. Les draps propres. Frigo sale.
於 2019 年 4 月住了 3 晚

2/10 很差

真實旅客

親子同遊, 伴侶同遊
讚好：職員與服務
不滿：整潔度和設施服務
We requested a crib for our 4 month old baby and nothing was there. Dangerous large wooden folding door above bed. Sinks and shower blocked. Razor left in bath when we arrived. No way to contact staff without international phone call.
於 2019 年 4 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 4 月住了 3 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Posizione ottima, colazione in camera molto comoda e piacevole, personale disponibile e molto gentile. Unica nota migliorabile la miscela acqua calda, fredda della doccia, quasi ingovernabile. Comunque apprezzata struttura e servizi, ci torneremo.
於 2019 年 4 月住了 2 晚

2/10 很差

真實旅客

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Goede locatie om Rome te bezoeken maar accomodatie heel teleurstellend vuil en onverzorgd en matig ontbijt
於 2019 年 4 月住了 3 晚

6/10 一般

真實旅客

不滿：住宿狀況和客房舒適度
Nice location - rooms need updating.
We chose a "small double" room, however the room was not at all as advertised in the pictures. The room was incredibly small, relatively clean but needs significantly updating. Marks all over the wall and the shower was so small you could only lift one arm at a time, shower head squirted everywhere and was a very claustrophobic experience. We arrived late at night so key was left and we didn't see anyone at reception until we checked out, to make sure we paid the City tax. Breakfast was OK, delivered to our room on time each morning, coffee never hot.
於 2019 年 3 月住了 5 晚

6/10 一般

Nuria

不滿：整潔度
Muyyyy low cost
La limpieza es muy pobre, no cambian las sábanas ni las toallas, ni limpian el baño, la cama muy mal hecha. No es cama de matrimonio, sino dos camas juntas. No se podía cerrar la puerta del baño ni encender la luz del espejo. El minibar estaba vacío y no funcionaba al igual que la televisión. Lo bueno, nadie te molesta ya que no hay recepción y solo ves a la señora de la limpieza por las mañanas que te trae el desayuno (lo mejor, por cierto). En general, para el precio que es, muy barato, y para estar todo el día recorriendo las calles de Roma, no está mal aunque no creo que volviese.
於 2019 年 3 月住了 4 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nous avons apprécier l'accueil et l'environnement en lui même. Dommage pour la coupure d'électricité mais vous avez su subvenir à nos besoins rapidement.
於 2019 年 3 月住了 3 晚

2/10 很差

真實旅客

讚好：整潔度
不滿：職員與服務
My friend had to stay last minute. One of the front desk people started knocking on our door to tell us this, instead of waiting until we passed by the desk. He did this TWICE. He would not let us modify the reservation or pay the extra money with a card. Bad experience.
於 2019 年 3 月住了 4 晚

2/10 很差

AK (Dublin)

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
Hot water in bath were limited, especially in the morning. Breakfast hot drinks were served cold throughout our stay. Fresh new towels were not given every time they clean our room. No person in the reception when we needed assistance.
於 2019 年 3 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastico soggiorno
Servizio eccellente, a causa di un errore sono stata trasferita in un altra struttura della stessa proprietà, più vicina a dove dovevo andare. Pulizia ok, colazione super, la servono in camera e si ha la possibilità di scegliere cosa mangiare. Lo consiglio! La signora Emanuela gentilissima e disponibile
於 2019 年 3 月住了 1 晚