時尚樓中樓客房, 2 間臥室 (Via della Penitenza 3b) | 客廳 | LCD 電視

特拉斯特維爾市中心酒店的評價

特拉斯特維爾市中心酒店
Via San Francesco a Ripa 132, Rome, Rome

評價

5.6
10 分評分,優異;6 則評價中有 0 則" "
8 分評分,不錯;6 則評價中有 3 則" "
6 分評分,一般;6 則評價中有 1 則" "
4 分評分,欠佳;6 則評價中有 0 則" "
2 分評分,很差;6 則評價中有 2 則" "

6.0/10 

整潔度

6.0/10 

職員與服務

5.0/10 

設施服務

6.0/10 

住宿狀況

評價

2/10 很差

真實旅客

不滿:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 5 月住了 6 晚

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
we initially booked the property at Via Garibaldi but was informed that the place cannot be used for some reason, and were moved to Via Goffredo Mameli. the house is old, on lower floor which makes it a bit cold for my family who came directly from Indonesia. But I guess in summer it would be super nice and cool there. It was really clean, well-equipped kitchen, beds and pillows were comfortable, but somehow felt rather “dusty” due to the location of the apartment (lower floor), although they were some windows but it still felt dark, and basement-ish. the electricity was also troublesome in the beginning as it went off as we turned on the boiled and the stove at the same time, and apparently we should not turn both on at the same time. Despite all the comments above, I am still giving a good review due to the excellent communication from the management ( Lea and Marcello), very responsive and eager to help, and I really appreciate the efforts they made to make my family’s stay a wonderful experience, and it was indeed so. thank you!
於 2019 年 5 月住了 3 晚

2/10 很差

JONGBUM

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Never Never choose this place
I informed to hotel the time of arrival 1 day before. but when I got there, I waited two and half hours outside waiting for host for check-in however no one appeared and even contacted to me until the 2nd day of my booking. I had to find alternative hotel in result in the evening... Now I am in processing on refund my payment with huge inconvenience
於 2019 年 2 月住了 3 晚
Lea 於 2019年2月8日的回應
Dear Jongbum, the yours is more a attempt to fraud then a review. This guests never appear. We tried to contact him by phone and it was off. After hours of waiting we moved, of course (there is no reception as our guests know). This is an attempt to get a refund because “no show” provides a full charge, and we did. If what this guest reports was true, Expedia was able to find immediately an alternative charging us all the cost of that. He didn’t because he did not arrive

8/10 不錯

Nadia (KY)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice apartment. Clean and comfortable. Would stay there again.
於 2018 年 7 月住了 2 晚

6/10 一般

Emiliano

讚好:整潔度、住宿狀況和客房舒適度
Lindo departamento. Check in para mejorar
Muy difícil el check in, tuvimos que mandar un mail 48 hs antes avisando el horario de llegada, ahí nos pidieron que llamemos cuando estemos en el aeropuerto (cosa muy difícil porque no teníamos nuestros móviles activos por ser de argentina, al llegar al depto había un cartel con otro número de teléfono para comunicarse y tuvimos que pedir prestado un móvil a un vecino. Con todo esto tardaron 3 horas en venir a abrir el departamento. El lugar es cómodo y limpio salvo que el agua caliente se acababa rápido. Cómodo para moverse y linda zona aunque alejada
於 2018 年 7 月住了 3 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent location close to transport and restaurants. Even locals like the area
於 2018 年 7 月住了 4 晚