What a fantastic experience! 2 days before my visit Marzia contacted me to welcome me, ask if we needed anything and arrange a taxi from the airport if we needed one.
'Taxi' meant limo service in a sweet Mercedes and a cheap rate compared to standard taxis!
We were dropped at the door pretty late (after 9pm) and Marzia was there to greet us. The room was safe, clean and everything worked fine.
It's right next to Vatican City and lots of shopping close by so we walked everywhere we needed to.
The next evening we couldn't figure out the air conditioning but Marzia, true to form, WhatsApp video called to tell us through the operation and got it working.
Then she arranged a return airport trip with the same quality service.
Very, very good and highly recommended!