When we checked in before 2:00pm, the staff asked us to pay the city tax, she tried not to give us a receipt until we insisted to have one. Then after we had a city tour and come back to the hotel, another staff told us that the room charges are very low and asked to pay €2 for the room towels! We argued with him and at last he said the bath towel was now a complimentary to us. He then said that out of the six persons, only 4 of us had paid the city tax! At last we proved we had paid the city tax for six perons by showong him the receipt!
Please confirm to me the room charge that I had paid when I booked the rooms through Hotel.com had included the city tax as stated by Hotel.com!
Es un alojamiento basico, sin elemento para el aseo personal, no llegaba el wifi a la habitacion, el personal amable pero no estaba siempre disponible para consultas.
Margarita
於 2023 年 6 月住了 2 晚
2/10 很差
Niklas
2023年5月25日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Horrible experience
Spent 20 minutes waiting to check in because the front person couldnt find our reservation. When we got to the room it smelt like chlorine and mold. There was a thick layer of black mold underneath the window and in the corners as well. The toilet was falling apart and couldnt flush because it was missing a button. We stayed for 20 minutes or less and then went down to check out. The man who checked us in seemed like he didnt care that there was mold everywhere. While we were checking out someone else came down cus his room couldnt open. Everything was so dirty and disgusting and it didnt seem healthy to stay in the room.
Hotels.com helped us find something else instead which we were grateful for.
Niklas
於 2023 年 5 月住了 3 晚
6/10 一般
Majbritt
2023年4月8日
讚好:整潔度和客房舒適度
Skulle kun sove og gå i bad, så det gik an. Værelset lugtede lidt af kloak. Føntørren manglede , strømstikket til tv manglede. Men jeg skulle som sagt bare sove og bade.