The hotel facilities are acceptable but the counter services are poor!!! The services attitude is unacceptable and unhelpful! We were overcharged by a private shuttle car services which arranged by the Hotel and they were unhelpful to us on complaining the agent but blaming us to overpaid the agent without informed them. (While I informed them afterward, they said that I can say whatever amount I want! Seems that I cheated for money).
In such condition, all my family was in the car and no hotel staff nearby, it was unreasonable to do what the Hotel said.
So disappointed on the follow up action (actually NO follow up) of the Hotel and the awful business trick of Rome!
Chris
6/10 一般
Chi-Sheng
2009年6月24日
不滿:職員與服務
In fact, there is no air condidtion
In fact, there is no air condidtion although the hotel claims it has air condition. The shower is really bad. The temperature of water cannot be controlled. Water is running suddenly very hot and suddenly ice cold.
Chi-Sheng
8/10 不錯
Christian
2024年5月17日
讚好:職員與服務
No se iba rápido el agua de la bañera
Christian
於 2024 年 5 月住了 2 晚
8/10 不錯
Diana Gabriela
2024年5月14日
Diana Gabriela
於 2024 年 5 月住了 4 晚
4/10 欠佳
marcello
2024年5月9日
讚好:職員與服務
不滿:整潔度和住宿狀況
ho urgente bisogno della fattura riguardante il pagamento della stanza
marcello
於 2024 年 5 月住了 1 晚
10/10 優異
karla elisa
家人同遊
2024年5月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
De muy fácil ubicación cerca de la estación de tren y metro; personal muy amable, el desayuno regular y el baño limpio.