接待處

普拉瑟迪宮殿酒店的評價

4 out of 5
普拉瑟迪宮殿酒店
11 Via San Giovanni Gualberto, Rome

評價

8.6

優異

10 分評分,優異;148 則評價中有 86 則" "
8 分評分,不錯;148 則評價中有 35 則" "
6 分評分,一般;148 則評價中有 15 則" "
4 分評分,欠佳;148 則評價中有 7 則" "
2 分評分,很差;148 則評價中有 5 則" "

9.0/10 

整潔度

9.4/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

AILI

讚好:整潔度、職員與服務和住宿狀況
Very Good
於 2023 年 5 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 2 晚

10/10 優異

GUO (HongKong)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good. We will choose the same hotel in Rome again. Thanks.
於 2019 年 6 月住了 3 晚

6/10 一般

Carlos

伴侶同遊
The property was decent at best. had some false advertising including the availability of laundry services on site which is not true. This hotel does not have any laundry services, we had to walk a quarter mile to get our clothes washed as we were in the middle of a 2 week vacation. They also advertise that you have air conditioning control in your room which is not true, according to the staff they decided how cold or hot your room is depending on the weather outside. Our first and last night we spent the night in a room that was measuring 26 degrees Celsius and the staff simply said there was nothing they could do besides wait to call the technician in the morning to switch all the rooms to either having no AC or having limited AC. The room size is also not accurately represented. There was little to no walking space in the room. The only 3 good things about this hotel is that they have a pretty decent cafe / restaurant in the first floor of the property, they offer a private car service to and from the hotel on the day of your check in and check out, and the staff is nice. At the end of the day I wouldn’t recommend this property to family or friends.
於 2024 年 4 月住了 3 晚

10/10 優異

ANDRANIK (LYON)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Albergo moderno, pulito e confortevole, consigliato
於 2024 年 1 月住了 1 晚

6/10 一般

Maura

讚好:整潔度和職員與服務
不滿:客房舒適度
Hotel molto carino, con una posizione strategica vicino alla metro e alla stazione. Peccato che la nostra camera fosse molto rumorosa a causa di un problema legato all condizionatore che l'hotel non è riuscito a risolvere.
於 2023 年 11 月住了 1 晚

10/10 優異

Nathan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were all very nice and helpful. They arranged for a private driver to pick us up from the airport, since it was early when we arrived they held our luggage until the room was ready so we could go out and explore the city. Not long after they called and said they expedited the room prep and allowed us early access and even had our luggage in the room waiting for us when we got there. The room itself was also quite nice, and everything felt very premium. My only real complaint is that the thermostat in our room wasnt functioning correctly so it had gotten rather warm during the day. I know I like to cooler than most people to sleep so i mentioned it to the staff and they were able to turn it down from the front desk. It took some time for it to cool but thats not their fault and they apologized for the inconvenience. Otherwise it was a very nice stay, great location, close to the train station, Colosseum, and many other sights. I would be happy to stay there again.

2/10 很差

Elizabeth

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Es simplemente mala, solo agua fria, olor feo, mini cuartito, el personal no te atiende si no es en su horario, solo te dan una llave que ni numero tiene
於 2023 年 11 月住了 2 晚

4/10 欠佳

Justina

讚好:職員與服務
不滿:住宿狀況和客房舒適度
Sådär
Otroligt kallt vatten i duschen. Lyhört.
於 2023 年 11 月住了 3 晚

10/10 優異

Sebrina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, nice staff.
於 2023 年 11 月住了 2 晚

4/10 欠佳

Justin

伴侶同遊
讚好:整潔度、職員與服務和設施服務
This property would receive a better rating but there was little to no hot water. Staff was nice, housekeeping was great, but the no hot water issue is the reason for the 3 stars.
於 2023 年 11 月住了 3 晚

6/10 一般

Tiago

讚好:整潔度和職員與服務
Razoável
Razoável, as fotos do quarto disponibilizada no site são melhores do que o quarto que fiquei.
於 2023 年 10 月住了 3 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚

8/10 不錯

FRANCESC

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Cómodo, bien comunicado pero también mejorable
Lo mejor: Buena ubicación por la proximidad a a la estación de tren de Termini y al Metro. Hemos dormido muy bien gracias a una cama muy cómoda y al silencio. Lo peor: AC estropeado (no se podía pagar) y ducha pequeña con poca presión de agua.
於 2023 年 10 月住了 3 晚

10/10 優異

Genevieve

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

2/10 很差

Katherine

伴侶同遊
不滿:職員與服務、設施服務和住宿狀況
This was one of the worst hotels ever. Two mornings we had no hot water and the third morning, NO WATER at all. Hotel management did not think this was an inconvenience. The room was tiny, even by European standards. Our room window opened out into a tiny air conditioning shaft. Impossible to turn around in the shower, and I am a small person. The electrical in the room was not well maintained and one wall socket pulled out of the wall with the plug. Overhead lights kept flicking on and off. Tiny hallway to room painted black, kind of felt as if the rooms should be sold by the hour. One redeeming feature was the young people on the reception desk who tried their best to be helpful and positive. You could not pay me to stay there again.

6/10 一般

Orfanel

伴侶同遊
讚好:職員與服務
Average with condition of the room being fair. Definitely could have been a little cleaner and better maintained.
於 2023 年 9 月住了 3 晚

10/10 優異

Sam

讚好:整潔度、職員與服務和住宿狀況
Staff was fantastic. Location was ideal, loved the boutique atmosphere.
於 2023 年 9 月住了 2 晚

4/10 欠佳

Mateo

不滿:整潔度、設施服務和住宿狀況
Bathroom smelled like sewage gases.
於 2023 年 9 月住了 1 晚

10/10 優異

Richard

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a very comfortable stay in a great location. The reception staff were absolutely fantastic, all went above and beyond to help where they could, it was a pleasure to get acquainted with them, Davide in particular. Have no complaints about our stay at all and would recommend.
於 2023 年 9 月住了 3 晚

10/10 優異

Christopher

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 2 晚

6/10 一般

Lewis

讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
於 2023 年 8 月住了 2 晚

10/10 優異

Gabrielle

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Walking distance from Roma Termini. We stayed in the small room for 1 night and it was perfect. Very clean, very courteous staff. However the rooms are not very soundproof.
於 2023 年 7 月住了 1 晚

6/10 一般

Alexandra

伴侶同遊
讚好:整潔度和職員與服務
Property was not in the best area of Rome. Not very walkable compared to the Piazza Navona area. Hotel had small rooms. Great staff.
於 2023 年 7 月住了 1 晚

10/10 優異

Franco

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
VERY NICE CENTRAL ROME HOTEL
於 2023 年 7 月住了 1 晚

8/10 不錯

Adam

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Good location. Great restaurants in the area.

10/10 優異

GYEONGBU

於 2023 年 7 月住了 2 晚

6/10 一般

Shane

伴侶同遊
讚好:整潔度和職員與服務
Overall staff was great. Good li location with restaurants nearby and close to train station. Rooms are very small with a shower barely big enough to even stand in. If by yourself, this is a solid cost effective option, but 2 or more people luggage makes this difficult from a space perspective.
於 2023 年 6 月住了 6 晚

10/10 優異

Maria

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Friendly staff and good room.
於 2023 年 6 月住了 1 晚

2/10 很差

Gabrielle

於 2023 年 6 月住了 3 晚

8/10 不錯

Henri

伴侶同遊
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
Clean, modern property in a great location. Staff was very friendly and accommodating as well. The only downsides were temporary issues with AC for two nights and hot water for one night, which were a bit disappointing.
於 2023 年 6 月住了 4 晚

2/10 很差

Shana (Sarasota)

伴侶同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
A/c constantly not working, no hot water and then no water at all.
於 2023 年 6 月住了 2 晚

8/10 不錯

JOHN

家人同遊
讚好:整潔度、職員與服務和住宿狀況
the Staff was helpful and polite, went out of their way to get us in our room early. The hotel is in a good location to walk or catch transit, the hotel is a little dated but maintain very well I would recommend it if you are in Rome
於 2023 年 5 月住了 3 晚

10/10 優異

Jodi Ellen

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The staff, Davide in particular, made our stay so wonderful! He would ask us about our day as we left each morning and ask all about what we saw each night we returned. He was full of joy for his job, love for his city and had lots of great recommendations! The room was modern, very comfortable and put us exactly where we needed to be to get around easily! We will definitely stay here again!
於 2023 年 6 月住了 5 晚

10/10 優異

kerry

於 2023 年 6 月住了 1 晚

10/10 優異

Isabella

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Prisvärt och fräscht hotell
Trevlig personal, boende i ett tryggt och centralt område och fräscht boende som kändes prisvärt. Kommer rekommendera vidare.
於 2023 年 6 月住了 3 晚

4/10 欠佳

真實旅客

讚好:整潔度
不滿:職員與服務、住宿狀況和客房舒適度
Very overpriced, go elsewhere
This was our last night in Rome after a 2.5 week trip in southern Italy. This was by far the worst hotel. Rooms are tiny (but modern looking), with a very small bed (I think a twin) that is really uncomfortable. For that price, you would expect at least a Queen and enough room to be able to open a suitcase! The worst part about this experience however was the AC in the room. As is typical, you need to insert the rum key into a slot to turn on the electricity in the room, including the AC. Ours didn't work so we had to call reception for them to help. They turned it on remotely but after a few hours, when the room was still not cool enough or hit the desired temp, they turned it off remotely! We woke up at 6am in a very hot room needing to call downstairs again for them to turn the AC back on (took them 10min to do that)! For the amount of money that they want people to pay, they should let their customers control their own AC in Rome in the spring/summer months! They didn't even apologize for the inconvenience and terrible sleep that we got. Overall, there are much better options for the price with normal sized beds and non big brother AC controls!
於 2023 年 5 月住了 1 晚

8/10 不錯

Chloe

伴侶同遊
讚好:整潔度和職員與服務
Our room was smaller than expected (and pictured on the website) - however it was comfortable and very clear. Our room did not have enough plug sockets as one socket was broken - we had to remove the fridge to boil the kettle for example. Reception staff and Molino restaurant staff were lovely, and the food was amazing!!
於 2023 年 5 月住了 4 晚

10/10 優異

LINDA

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The staff was very helpful before and after the arrival. It was in a very safe area and walkable to many local attractions as well as restaurants. Thank you for making our stay so enjoyable!

10/10 優異

Seaton

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great and helpful staff. Nice area. 5-10 min walk to closest subway
於 2023 年 5 月住了 2 晚

6/10 一般

Morgan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is pretty and the staff is excellent! However, if you’re a light sleeper, this is not the hotel for you. Unfortunately, we were placed in a room right above the partnered restaurant, and every night (around midnight) and morning (7 am) the restaurant moves around tables and chairs by dragging them across the floor. It’s so loud. The lobby also has a bad sewage smell, but we didn’t notice it in our room. The shower is nice and our A/C worked great.
於 2023 年 5 月住了 2 晚

8/10 不錯

Stanley Leonardo (Morgan Hill)

伴侶同遊
讚好:整潔度和職員與服務
Staff is friendly, courteous and professional. Location is super with only 5 minutes walk to the main transportation hub, Termini station.
於 2023 年 4 月住了 8 晚

6/10 一般

Fredrik

伴侶同遊
讚好:整潔度和職員與服務
Nice staff
於 2023 年 3 月住了 4 晚

10/10 優異

Andrew

於 2023 年 3 月住了 1 晚

8/10 不錯

Amber

伴侶同遊
讚好:整潔度和職員與服務
Room was lovely, bed was comfy and it felt safe coming home late at night however there was a bad smell after using the showers which was unpleasant but other than this our stay was great!
於 2023 年 3 月住了 1 晚

10/10 優異

Blake

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The staff at this hotel go above and beyond for their clients! We held our wedding in Rome. They went above and beyond to make sure we had everything we needed, plus complimentary champagne. Their staff is knowledgeable, kind, attentive and extremely polite. We were pleased with everyone from the front desk staff to the staff that cleaned our room. You can’t beat the location and convenience to taxis, plus walkablility to landmarks. We definitely recommend this hotel and would stay there again on our next visit to Rome. Thank you for making our special trip even better and more memorable!

10/10 優異

Saul

讚好:整潔度、職員與服務和住宿狀況
Great location

10/10 優異

Erling

於 2023 年 3 月住了 4 晚

4/10 欠佳

Brent

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was small, and below ground. Window opened up to a utility shaft of pipes and air vents. open the window to bad smell.
於 2023 年 3 月住了 3 晚