2/10 很差
adil
家人同遊
2025 年 7 月 24 日
I booked a 2-night stay at a property through a well-known platform, but my experience quickly turned frustrating. Upon arrival, I did not receive the necessary entry instructions, leaving me stranded on the street for over 2 hours. I had to find another place to stay that night.
Despite multiple attempts to contact the property, I received no substantial assistance. The host claimed they had sent the entry instructions but could not provide any proof. I then escalated the issue to the platform, sharing all my communications with the property. Unfortunately, my concerns were not addressed effectively, as they mentioned they could not obtain approval from the property management.
This experience has made me rethink my choice of booking platform. I strongly encourage others to be cautious when booking properties. Guests should have better protection, and it’s crucial for platforms to ensure accountability in the booking process.
adil
於 2025 年 7 月住了 2 晚