飯店櫃台某些服務人員態度不佳,請他們取車(代客泊車)比約定時間晚了半小時,幾次詢問都只回覆on the way。
飯店自行扣取200歐元說地板有汚損,但未提供之前完整照片,而且如硬幣大小的汚損位於床下,根本不是我們會接觸的地方!
櫃台說可以email跟經理申訴,但email申訴寄出了5天完全沒有回音,只好提醒大家要小心
Location is perfect - close to metro and spanish step. Walkable distance to many of the attractions.
Even we stayed on the first floor, the room is quiet.
Room is clean and neat, very spacious. Whole minibar is complimentary!
I visited Rome as my birthday trip, didnt expect the hotel had prepared a bottle of red wine as a present for me. my husband had not informed the hotel in advance, i guessed they observed when having my passport copied. Thanks very much for the surprise and it was such a warm act.
At last, just one thing i was a bit upset about was the breakfast tasted really not too good.
OnYee
2018 年 6 月入住 3 晚
10/10 超赞
TC,Hong Kong
2017 年 12 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel with excellent staff
We started off our 2 weeks Italia journey in Rome and we stayed in Stendhal for 3 nights (8-12 Dec 2017). The hotel is well situated in Rome, walkable distance to all major attractions and transport hubs. The room is spacious and elegant decorated. Most impressive with the breakfast and staff in the breakfast room on the 3/F, Calogero. My wife and I are very picky on food and the service from hotel staff. Had the freshest prosciutto (ham) amongst our hotels of equivalent or higher standard of hotels in Florence, Venice and Milan. We were very very well served by Cologero. He was so polite, friendly and attentive. He was one of the highlights in our Italia trip! Thank you so much Calogero!!
Excellent! We enjoyed our stay. Perfect location and room was lovely. Highly recommend!
Caroline
2025 年 6 月入住 4 晚
10/10 超赞
Jo Anne
与家人出行
2025 年 6 月 19 日
满意:清洁度、服务设施、住宿条件和设施
Beautiful, clean, and spacious rooms. The breakfast on the 5th floor terrace was a wonderful way to start the day. Location central to all of the famous tourist sites. We would highly recommend!
Jo Anne
2025 年 6 月入住 2 晚
10/10 超赞
Ho Man
与家人出行
2025 年 6 月 18 日
满意:住宿条件和设施,清洁度
不满意:服务设施
All good except some improvements needed on the egg in breakfast, eggs are overlook and stale. Others are very good and generous in portion.
Ho Man
2025 年 6 月入住 4 晚
10/10 超赞
Ulla,San Diego
2025 年 5 月 20 日
Ulla
2025 年 5 月入住 7 晚
10/10 超赞
真实旅客
与家人出行
2025 年 4 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2025 年 4 月入住 2 晚
10/10 超赞
Trevor
与配偶出行
2025 年 4 月 11 日
满意:住宿条件和设施,清洁度
Fantastic hotel, stayed in room 309 luxury suite .. beyond expectation .. large bedroom, super large bed, lounge area large and very large bathroom with double shower … cleanliness perfect but best bit was location …5 min walk to Trevi fountain, 2min to bus stop, we walked everywhere from here and saw so much en-route. Will definitely recommend and be back on our next visit to this amazing City
Trevor
2025 年 4 月入住 4 晚
10/10 超赞
Joanne
2025 年 4 月 10 日
Joanne
2025 年 4 月入住 3 晚
10/10 超赞
Ravipal
2025 年 4 月 7 日
Ravipal
2025 年 4 月入住 4 晚
8/10 还可以
Colette
2025 年 3 月 26 日
Colette
2025 年 3 月入住 3 晚
10/10 超赞
Chantal
与家人及幼儿出行, 与家人出行
2025 年 3 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
the suite was excellent had everything we needed beds were very comfortable.
The service here is great. Rooms are nice. The included breakfast is delicious.
Kat
2025 年 2 月入住 2 晚
6/10 一般
Sandhya
与家人出行
2025 年 2 月 21 日
满意:员工和服务,清洁度
We only stayed one night but the hotel was small but clean and comfortable. The main issue was that the room was smelly, like sewage. We tried to air it out but it seemed to be coming from the air ducts themselves. It was too late in the evening to switch as we had to get up early the next day to go to the airport. In retrospect we should have asked to change as it interfered with our sleep. We liked the room, hotel and location but they really need to address the smell and not give this particular room (107) until this is fixed.