Even with the street address and Google Maps, we could not find this place. We wandered for 20 minutes looking for it. (It's between the Chinese restaurant and the barber shop.) Alessandro to the rescue! I texted him on WhatsApp, and he literally came out onto the street and waved down. He then carried my heavy suitcase up three flights of stairs like it was nothing. He was so kind and friendly. We LOVED the location near Santa Maria Maggiore. Three blocks from Roma Termini and Metro, and we felt so safe through three locked doors. The neighborhood has a grocery store and laundromat within 2 minutes, plus lots of restaurants and gelato close by. Cleaning service came every day and refilled our water bottles. The only downside was the a/c fan never stopped blowing, so we were freezing at night, and there were no extra blankets. (No, turning up the temperature, didn't help. It was the fact that the fan never stopped blowing.)