They did not do anything that the representative from Expedia stated they would do.
He stated we would not have to pay additional The staff at the hotel stated we would.. then we had to relocate to another hotel because the hotel had a flood on the third floor
beverly
2025 年 7 月入住 4 晚
10/10
The location is super clean and the staff was AMAZING. The front desk had this super helpful and smiley staff, her name was Megan, she was so great to deal with all our questions. I had some business in Lockport, IL and the girlfriend stayed back with our pup. It was too hot too be bringing our 8 year old lab everywhere so Megan was able to let us late checkout. Our stay was super relaxed and easy.
Franky
2025 年 6 月入住 1 晚
8/10
I stayed 2 nights the room was clean, the clerk was thoughtful and I had no issues. I checked out and then ended up staying unexpectedly due to a flight cancellation. The second room was dirty- hair on the sheets, hair in the sink and shower. Trash on the bathroom shelf (under the sink) and the clerk was a grumpy old lady, she was cross with a guest (who was trying to exchange pool towels) and she was complaining to me about that guest after they left the room. She accommodated my needs but was not friendly.
Christine
2025 年 6 月入住 2 晚
2/10
One of the worse hotel stays
Michael
2025 年 6 月入住 1 晚
10/10
In room 208 There was hair in the bathroom sink and on the towels and bed sheets. The tub appears dirty and the faucet drips constantly, the toilet doesn’t flush properly, The bathroom sink drains slow and the kitchen cabinet is stained. The woman who checked me in was
Christine
2025 年 6 月入住 1 晚
4/10
The smelled bad, sheets had stains, loud all hours of the night, and everywhere in the hotel just smelled bad or weird.
Andrew
2025 年 6 月入住 1 晚
6/10
Everything was good. Just didn't like housekeeping knocking on my door 20 minutes before check out, asking if I'm checking out...
Spencer
2025 年 6 月入住 2 晚
10/10
Giovanna
2025 年 6 月入住 1 晚
10/10
Monica Galdos
2025 年 6 月入住 2 晚
8/10
Everything was amazing with one exception. Our room’s shower had a water saver shower head. It was not practical! Took forever to shampoo my hair. More water would have been appreciated. We only had a trickle.
Deborah
2025 年 6 月入住 1 晚
10/10
Monica
2025 年 6 月入住 2 晚
4/10
The property is very dated and dark. The room had 1 working outlet, that was all. The hotel guests were loud all night and we could hear everything conversation in the next room. The toilet ran for a long time after flushing after we let the front desk know, it was not fixed however we only stayed one night so it’s possible it was fixed after we left.
Deborah
2025 年 5 月入住 2 晚
10/10
Brian
2025 年 5 月入住 1 晚
6/10
Friendly staff.
Keith
2025 年 5 月入住 4 晚
10/10
Nice stay. Bed was a little uncomfortable but other than that it was a nice stay.
Melissa
2025 年 5 月入住 2 晚
10/10
N/A
Jose
2025 年 5 月入住 1 晚
2/10
Sean
2025 年 5 月入住 1 晚
6/10
Expedia booked me in a room they did not have, and the room was lesser. Emily took care of it. The floor was very sticky, and the toilet stopped up. They brought up a plunger, but did nothing. I had to plunge myself. Emily was amazing. Thank you so much for your help. I hope the next time I stay, it is better. Nice location.
Johnny
2025 年 5 月入住 2 晚
6/10
Cool
Daejuan
2025 年 5 月入住 1 晚
2/10
Checked into a dirty room table dirty floor stove it was disgusting
Nina
2025 年 4 月入住 1 晚
6/10
They literally hab, no breakfast. The only thing they have is copy and blueberry muffins. They have nothing, no juice, no eggs, no sausage, they've got nothing. This is not how you treat a customer
Ronald
2025 年 4 月入住 1 晚
4/10
Cristian
2025 年 4 月入住 1 晚
4/10
Only this that sucked was check in was at 3pm and I went up to my room and my room was still being cleaned. I had to wait in the hallway by my room with all my stuff for 30 min for the cleaning service people finish cleaning the room.
Juan
2025 年 4 月入住 2 晚
6/10
Ne devrait pas afficher « déjeuner compris », car il n’y a que café et muffins. Décevant à ce niveau. La chambre était bien.