San Francisco Ross Alley Hotels

"This was my second stay at this property. It is a great value. Conveniently situated. This is an older hotel which does not feel or show its age, elevators excepted. Rooms are very nice, clean and updated, some with excellent city scape views. The staff is always friendly and attentive from front desk, to valet to housekeeping and restaurant. There is a nice lobby which continues on into a bar and open restaurant seating. Breakfast options are expansive and food quality is very good. There is a well equipped fitness room with expansive city views and a fresh water dispenser. Overall this property is hard to beat when in San Francisco."

"Just returned from my second annual birthday overnight at the Mark Hopkins. I'm a Bay Area native who grew up in the East Bay and attended high school in San Francisco. I had a few high school dances at the Mark. I knew what the Top of the Mark was long before I could have legally been admitted - it's a local legend. As a child and youth I held the firm conviction that anyone who actually stayed at the Mark Hopkins had it made in life. So on my 50th I decided to make that happen for myself. My husband and I liked it so much that we returned for my 51st. I intend for this to be a yearly tradition going forward. Beautiful, iconic building, fabulous, attentive staff, and jaw-dropping views. What's not to love? "

"Good "

"Staff wasn’t that friendly & when I asked if the room by the elevator loud I was told no that was a lie the elevator noise going up & down was annoying. Other than that my stay was fine "

"Convenient location, professional staff, spacious rooms."

"Exceptional service from the staff. Elegant and professional "

"Walking distance to theater; convenient valet parking / nice staff; efficient check-in."

"Room always clean, staff friendly. Bartender Alicia always friendly and bar fun atmosphere "

"Had trouble with internet."