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Reviews of Bella Vista Motel Rotorua

4 out of 5
Bella Vista Motel Rotorua
94-98 Lake Road, Rotorua

Reviews

9.0

Wonderful

Rating 10 - Excellent. 218 out of 393 reviews" "
Rating 8 - Good. 133 out of 393 reviews" "
Rating 6 - Okay. 30 out of 393 reviews" "
Rating 4 - Poor. 9 out of 393 reviews" "
Rating 2 - Terrible. 3 out of 393 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lurene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed somewhere to stay close to the hospital and was blown away by how good this place was at such a great price. Is situated on a main road so traffic noise but the room itself was lovely with a comfy bed and very clean. The staff were just so lovely. I’d certainly not hesitate to stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Shayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, tidy, clean and easy to access. Very friendly check in and check out. Would stay again and recommend to others.
Stayed 1 night in Apr 2024

2/10 Terrible

Vanessa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an emergency housing facility truly disappointed
Stayed 3 nights in Apr 2024
Response from Pat on 27 Apr 2024
THE PERSON ( MARINA RACH ) WHO MADE THE BOOKING DID NOT STAY . . DO NOT KNOW WHO VANESSA & THE GUY WITH HER WHO WAS DRINKING ALL DAY. NOT IMPRESSED AT ALL.THIS IS NOT AN EMERGENCY HOUSING AT .TOTAL LIES AND LIES. VERY DODGY PEOPLE.

10/10 Excellent

Otávio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tidy and clean. Great bed, shower and towels. Congratulations to the competent and friendly staff.
Stayed 3 nights in Mar 2024

4/10 Poor

Pam

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Pat on 30 Apr 2024
Hi there, It seems that your demeanour when you checked in did not improve during your stay, such a shame. I hope that your stay & mood through out the rest of the holiday. Kind Regards

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

LIN

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and fast. Front desk staff was super friendly. Ask him for the best breakfast joint in town.
Stayed 1 night in Feb 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and roomy
We were upgraded which was a nice surprise. The hotel is in a good location and we were able to walk to everything. The room was very spacious and clean. We didn't expect the room to be cleaned daily and fresh towels so that was a pleasant surprise. It is next to a road but we weren't disturbed by the traffic.
Stayed 2 nights in Feb 2024

10/10 Excellent

Constantine, Grey Lynn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel with a warm welcome. Good room, clean and tidy. Walkable into town which took about 15-20 minutes.
Stayed 1 night in Feb 2024

10/10 Excellent

Bernice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Recommend to other travellers. Comfortable beds, quiet, very clean, everything that was needed in unit available. Good parking and lovely greeting at reception
Stayed 3 nights in Jan 2024

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not value for money
Clean. Supplied with a small bottle of fresh milk. Supplied with a packet of two biscuits along with tea, coffee and chocolate sachets. Good shower with strong water pressure. Comfortable bed although a little too soft for my liking. Compact room. Only one bedside table and a single seat lounge chair. No kitchen sink. Located close to a geo-thermal park so there was a slight smell of sulphur in the room. Overpriced for the compact room size, lack of kitchen sink and sulphur odour.
Stayed 1 night in Jan 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Clean
Everything worked and we enjoyed our stay. The room was super clean, updated, and very functional (hot water kettle, toaster, microwave). Would stay with Bella Vista again.
Stayed 2 nights in Jan 2024

8/10 Good

Kathleen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Centrally located, clean and quiet
Stayed 2 nights in Jan 2024

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night. Spotlessly clean. Quiet area. Friendly staff. Perfect for what we needed.
Stayed 1 night in Dec 2023

8/10 Good

Michael

Stayed 1 night in Dec 2023

10/10 Excellent

Loraine

Liked: Cleanliness, staff & service, property conditions & facilities
Good sized room with all t amenities you could need
Stayed 2 nights in Dec 2023

10/10 Excellent

YOGESHKUMAR

Stayed 2 nights in Dec 2023

10/10 Excellent

jon

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Abhijith Reddy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Tama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A would recommend!
Stayed 1 night in Nov 2023

10/10 Excellent

Tama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property owner Pat is your typical kiwi good fella. Friendly, kind and good sense of humor. Made me feel super at home staying here. A ! Would recommend this place if you're visiting Rotorua!
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, room comfort
Wonderful staff, great location , great room
Stayed 4 nights in Oct 2023

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in Oct 2023

10/10 Excellent

Kym

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was perfect, close to the main town, very clean and the owners were welcoming. Will recommend to friends!
Stayed 2 nights in Oct 2023

10/10 Excellent

Neill

Stayed 1 night in Sep 2023

10/10 Excellent

Sam

Stayed 1 night in Aug 2023

10/10 Excellent

Carolyn

Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was central, Rooms were clean & tidy
Stayed 8 nights in Jun 2023

6/10 Okay

Kajol

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Good clean rooms Not as advertised Owner was rude
Stayed 2 nights in Apr 2023

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Ong

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Marlene, Auckland

Stayed 1 night in Jan 2023

8/10 Good

JOHN

Liked: Cleanliness, staff & service, room comfort
Nice unit
Pleasant unit with convenient parking
Stayed 1 night in Jan 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Fiona Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners ever ready to help

10/10 Excellent

Mihi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service.

8/10 Good

Taura

Business traveller
Liked: Cleanliness, staff & service
Love location close to everything shops and meals

8/10 Good

Marion Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed.

6/10 Okay

Gail

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Motel on the strip. Very small room but did have fridge Microwave was a bit scary though Very old
Stayed 1 night in Jan 2023

2/10 Terrible

David

Stayed 1 night in Dec 2022

10/10 Excellent

Larry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a small lawn area along side the room which we were able to use Able to have a downstairs room Which makes easy access for us to walk the dog
Stayed 1 night in Dec 2022

10/10 Excellent

G Jayalath

Stayed 1 night in Dec 2022

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a retired couple from Australia visiting NZ for the first time. We had booked this accommodation before leaving home, so hoped we had done our research well enough. We were not disappointed! Conveniently located close to the CBD, we walked through nearby Kuirau Park with its thermal springs to visit downtown Rotorua. The folk who run this motel are warm and welcoming. Our room was clean and well-equipped. With good Wi-Fi and Sky TV we were very comfortable. Would highly recommend.

8/10 Good

ALBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed two nights at the Bella Vista Motel Rotorua during our New Zealand road trip. The motel is a pretty basic establishment good for those who won't spend much time in their rooms but need a nice place to sleep and shower. Our arrival into Rotorua was late, and we were super thankful to the manager for being willing to allow us to check in well after the 8pm limit. We weren't able to arrive until 9:15pm, and the manager had even been willing to wait as late as 10pm. The flexibility helped us hit all of our stops on what was a busy day before our check-in. The complimentary fresh jar of milk was also a great touch, and the milk was really delicious--very fresh and the best we had on our trip! The room itself is pretty basic and somewhat tight on space. Aside from the bed, table, and chairs, there was limited room to move around or lay out our suitcases. The bathroom is spacious but in a linear direction, with limited rack and hook space but lots of counter space. Our internet was suitable--not blazing fast but not particularly laggy. Overall, this is definitely a "you get what you pay for," but highlighted by service and accommodation that went beyond written obligations to allow us to get that much more out of our trip!
Stayed 2 nights in Dec 2022

4/10 Poor

David

Stayed 1 night in Nov 2022

8/10 Good

Shishir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean motel.
Stayed 3 nights in Oct 2022

10/10 Excellent

CATHY

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022