高級開放式客房, 熱水浴缸 | 隔音、免費 Wi-Fi
查看供應

蓋特威國際汽車旅館的評價

3 out of 5
蓋特威國際汽車旅館
263 Fenton St, Rotorua

評價

6.0
10 分評分，優異；274 則評價中有 19 則" "
8 分評分，不錯；274 則評價中有 78 則" "
6 分評分，一般；274 則評價中有 83 則" "
4 分評分，欠佳；274 則評價中有 62 則" "
2 分評分，很差；274 則評價中有 32 則" "

6.2/10 

整潔度

6.8/10 

職員與服務

5.6/10 

設施服務

5.2/10 

住宿狀況

6.0/10 

環保程度

評價

2/10 很差

Chia-Hsien

家人同遊
不滿：職員與服務、住宿狀況和客房舒適度
冷死人的溫泉旅館
我們辦入住時得知Mineral pool損壞維修中，這倒還好。 但是晚上很晚回旅館時要洗澡才發現沒有熱水可以洗澡。去問接待員，說應該只是水壓不穩，等一等就會有熱水，可是我等了好久，忍不住，只好洗冷水。家人都無法洗熱水，還只能克難的用熱水器煮一些水來想辦法清潔。隔天詢問接待櫃檯，得到的答案是，因為旅館的地熱與加熱設備有問題，而且昨天是節慶假日，沒有人可以來修。 真的令人生氣。 如果你本來就知道沒有熱水，你提早說，或許我們還有變通的辦法，讓全家折騰一晚，也只說讓您不方便了! 這算什麼服務
於 2020 年 2 月住了 1 晚

6/10 一般

Michelle

不滿：住宿狀況
Didnt like the place it needs a upgrade
於 2024 年 4 月住了 1 晚

6/10 一般

Krish

親子同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Says spa is included in the room cost but then we were told to pay additional $14. Everything in the interior is very old dated and needs to be refurbished to modernize to to the current standard. Thanks
於 2024 年 4 月住了 1 晚

2/10 很差

Alby

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
This place was the pits, not like in the ad that shows all good and clean. The electric hot plate was all rusted and unusable. There was bugs crawling in the draws under tv. Blankets were all bleach stained. The facility offered mineral spring baths. The one i saw did not have one tile left, either on the walls nor the floor. They expected people to walk on jaggered concrete. No laundry facility also. No air conditioner not that we needed it. You need to send out inspectors because this place will give you a bad name. Not a good way to do business.
於 2024 年 4 月住了 2 晚

6/10 一般

Megan

伴侶同遊, 多人同遊
不滿：職員與服務和住宿狀況
We were in room 8, and really enjoyed the beds and bathroom. The rooms are dated and show signs of wear and tear but nothing was broken or compromised. We did book the room as there was a mineral pool available however it’s was literally boiling hot! There was no way anyone would be able to use it. When we mentioned it upon checking out they did not seem to care. The location was great, with a short walk to down town and the lake. The rooms are definitely not sound proof, could hear people throughout the night.
於 2024 年 2 月住了 2 晚

4/10 欠佳

Bernadette

不滿：整潔度和住宿狀況
於 2024 年 2 月住了 2 晚

6/10 一般

Shannon

親子同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
No smoke alarms!! Not all lights worked. No power points in 2nd bedroom. Could hear the people above us and below us.Toilet only flushed when it wanted too. Could do with a lot of TLC..is run down so feels dirty. Location was great, the beds were massive and the customer service was nice.
於 2024 年 2 月住了 1 晚

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Read the other reviews and you'll be turned away. Sites says noise isolated, but could clearly hear almost everything outside and across the street. Half the lights in the bathroom were burnt out or missing, the bathroom door had a hole in it and just rust on old gas heaters and shower head. My partner and I have travelled a fair amount and this is the first hotel I arrived at and started looking for other hotels. I was sincerely disappointed especially for the $175 price
於 2024 年 1 月住了 1 晚

6/10 一般

J & M

讚好：整潔度和職員與服務
Easy check in. Room clean. Curtains were coming off rail, and needed fixing. Got woken by hearing cleaning people outside, around 9am wanting to come clean, when check out wasn't till 10am. Would be nice to not be woken up.
於 2024 年 1 月住了 1 晚

8/10 不錯

Raymond

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Newzealand

於 2024 年 1 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

Manpreet

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good place, affordable and recommended
於 2024 年 1 月住了 1 晚

4/10 欠佳

sunil

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
run down place which needs urgent upgrade. bathrooms terrible with mould and dirty. kitchen does not have adequate utencils and oven does not work, stove is old which needs replacing. table top can fall over on someone if you leaned on it. carpet is old. it definately needs urgent upgrade
於 2023 年 12 月住了 1 晚

6/10 一般

Andrea

家人同遊
不滿：設施服務
Very expensive for an average sort of accommodation. Also there was no clothesline. On a positive note - located close to city centre.
於 2024 年 1 月住了 1 晚

2/10 很差

Esther

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Felt like i was staying in an emergency housing. Cars keep pulling up to a particular room, looks like they drug dealing and also people playing loud music nearly all night. So glad i only booked 1 night stay. Also note the photos on your website is so deceiving, the room looks nothing like that. Always seeing cockroaches crawling.
於 2023 年 12 月住了 1 晚

2/10 很差

Ron

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
The room was disgraceful... paint peeling, half the light globes blown, one light half melted of the wall, mould on the shower fittings, VERY saggy mattress (we kept rolling into the middle), heating not working, marketing photos didn't match reality...

8/10 不錯

Shelley Moana

於 2023 年 11 月住了 2 晚

8/10 不錯

Liz

讚好：整潔度、職員與服務和設施服務
This is an old motel but it was lovely and clean and the staff were very helpful and lovely to talk to.
於 2023 年 11 月住了 2 晚

10/10 優異

Wendy

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The motel was very comfortable and relaxed. It was very quiet which suited us completely
於 2023 年 11 月住了 1 晚

6/10 一般

H

於 2023 年 11 月住了 2 晚

8/10 不錯

Norman

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a bit dated , but good value for money
於 2023 年 11 月住了 2 晚

4/10 欠佳

andrew

商務旅客
不滿：整潔度、設施服務和住宿狀況
Good location. Needs a huge amount of money spent on it. Turn it into a backpackers. Demolish and start again.
於 2023 年 10 月住了 2 晚

8/10 不錯

Sharlene

不滿：住宿狀況
於 2023 年 10 月住了 1 晚

2/10 很差

Maninder

家人同遊
Dirty Filthy bed sheets with stains and when I asked at reception to change those sheets they charged $20 for that. And that smell in that room we stayed was unbearable
於 2023 年 9 月住了 2 晚
Gateway 於 2023年10月3日的回應
HiWell, if we charge 20 with your permission that means you know the reason, when you came next morning to ask for room service you requested us to change the sheet, you said there was the previous mark on the sheet and we replied we changed all the sheets on daily basis after chaeckout but still we will check, then you admit that your 7 year old kid pass urine at night on bed sheet, but when we inspect the room we found bed sheets, bed cap, douvet all was wet including bed matters protector. If you running business what you suppose to do??Well, if you have right to give feedback after your stay, atleast give honest review or tell truth why we deduct 20.This review is only for readers because booker already knows the reality, he did create nice story but it’s nothing more than a lie.Regards Gateway team

8/10 不錯

Louise

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Enjoyed the mineral pool
於 2023 年 9 月住了 1 晚

4/10 欠佳

Mohammed

於 2023 年 9 月住了 1 晚

10/10 優異

Amelia

讚好：整潔度、職員與服務和住宿狀況
We absolutely loved the private spa, the staff was super friendly as we arrived. The room was perfect and very roomy for family of 7 ☺
於 2023 年 7 月住了 1 晚

8/10 不錯

Robyn

多人同遊
讚好：整潔度
不滿：職員與服務
The whole property is a bit run down especially the shower/bathroom. However it was very well heated and beds were top rate.Also nice and clean room.
於 2023 年 7 月住了 1 晚

8/10 不錯

rob

讚好：職員與服務
於 2023 年 6 月住了 2 晚

4/10 欠佳

Sital

家人同遊
不滿：整潔度和住宿狀況
Was ok but not perfect… needs bit of more cleanliness and renovation
於 2023 年 6 月住了 1 晚

4/10 欠佳

Shane

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
於 2023 年 5 月住了 1 晚

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務和住宿狀況
Disappointed
Holes in wall and above the shower curtain..I heard after our stay that it was used for emergency housing.. very noisy.
於 2023 年 4 月住了 1 晚

8/10 不錯

Satend

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good stay overall. Used the mineral pool.
於 2023 年 4 月住了 1 晚

8/10 不錯

Hone

家人同遊
讚好：整潔度、職員與服務和設施服務
Liked that there was a spa but the Jets weren't working. Enjoyed the Thermal, rooms are pretty standard but was livable over all a great place
於 2023 年 4 月住了 1 晚

8/10 不錯

Chanelle

讚好：職員與服務
Nice place and very friendly staff. Needs tender loving care especially wiring, had a zap from one of the plugs and couldn't switch point off. Spa bath needs replacing, no way i would sit in it. But bed was comfy.
於 2023 年 4 月住了 2 晚

8/10 不錯

Sheryl

讚好：整潔度、職員與服務、設施服務和住宿狀況
Should install a handrail in spa bath for the elderly or bigger person to assist with getting out and a foot stool for shorter people to get in and out
於 2023 年 4 月住了 1 晚

6/10 一般

Linda

家人同遊
The motel doesn’t have a bath curtain. The condition is quite old and there are a lot of mosquitoes.
於 2023 年 4 月住了 1 晚

4/10 欠佳

tong

家人同遊
不滿：整潔度、設施服務和住宿狀況
All things too old and without maintain
於 2023 年 4 月住了 1 晚

6/10 一般

david

家人同遊
讚好：整潔度
Average older motel
Average older motel. Was ok for a night. Close to cbd was good
於 2023 年 4 月住了 1 晚

8/10 不錯

Katherine

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room setting is outdated but has all the basic necessities. Beds are comfortable and clean. Close enough parking to the room. The fish n chip place across the road, extremely yummy so that was a bonus.
於 2023 年 4 月住了 1 晚

8/10 不錯

Krister

於 2023 年 3 月住了 2 晚

8/10 不錯

jan

於 2023 年 3 月住了 2 晚

2/10 很差

Mayank

家人同遊
不滿：整潔度和住宿狀況
Run down property, not what we saw in the photos (photos weren’t extraordinary anyway). Lot of things are broken/ damaged and needing immediate maintenance and repairs. Shower is so slow, bathroom/ spa is just dirty in general. We noticed on our day 3, when we were returning from our breakfast that our room was open and nobody was there and a tradie walked in who said he was trying to fix the Antenna dor TVs in the motel. I think it would be polite and professional for motel to ask/ let the customer know that their room will be accessed in the absence by a third party tradesmen, Motel staff wasn’t even supervising this. Won’t recommend, specially not for a longer stay.

8/10 不錯

Moana

讚好：整潔度、設施服務和住宿狀況
於 2023 年 2 月住了 2 晚

4/10 欠佳

sarah

親子同遊
不滿：整潔度、設施服務和住宿狀況
The bedspread in the lounge had a stain on it. The glassware was dirty so we cleaned all the crockery before using it. The beds were very uncomfortable and you could hear everything from the unit above us. There was also water coming over their balcony in the morning dripping into our outside space.

10/10 優異

Nicole

讚好：整潔度、職員與服務和設施服務
Stayed one night, great property, clean and tidy, didn't see staff as arrived late but key was in lock box. Will stay here again, thank you!

8/10 不錯

dilbagh

於 2023 年 1 月住了 1 晚

6/10 一般

Seonchae

4/10 欠佳

Rose

讚好：整潔度和職員與服務
不滿：住宿狀況
The person in the office was nice, but not of the expected professional standard. Everything was run down and neglected looking - shabby. There was no value for money for the nightly room rate and I didn't sleep well, because I actually didn't feel safe.
於 2022 年 11 月住了 1 晚