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关于罗托鲁瓦哈卡房子的点评

5 out of 5
罗托鲁瓦哈卡房子
1278 Haupapa Street, Rotorua

点评

7.6

还可以

10 分 - 超赞。9 条好评，共有 24 条点评" "
8 分 - 还可以。5 条好评，共有 24 条点评" "
6 分 - 一般。5 条好评，共有 24 条点评" "
4 分 - 很差。4 条好评，共有 24 条点评" "
2 分 - 糟糕。1 条好评，共有 24 条点评" "

8.6/10

清洁度

7.2/10

员工和服务

6.0/10

服务设施

7.4/10

住宿条件和设施

7.4/10

环保

点评

10/10 超赞

YINGHUA

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It's quiet and the people so friendly.
2024 年 5 月入住 2 晚
HHRotorua 于 2024年05月19日 的回复
Glad you liked it.

8/10 还可以

Susan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hostel was comfortable , well equipped and conveniently located. There is no car park but there is free parking nearby
2024 年 4 月入住 2 晚
HHRotorua 于 2024年05月12日 的回复
Kia Ora,Thanks for taking the time to review us, we hope to see you return soon.Kind regards

10/10 超赞

Mai

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
The room was clean and well-cleaned, so I was able to stay comfortably! It was also convenient to be able to charge my phone in bed! However, my room was on the first floor, so the noise of people going up and down the stairs and the voices of people checking out early in the morning made it difficult to sleep, which was unfortunate. Other than that it was really great！
2024 年 4 月入住 1 晚
HHRotorua 于 2024年04月7日 的回复
Thank you for the feedback!!

4/10 很差

Rashmi

与配偶出行
不满意：服务设施
The accomodation was too noicy. We were on a King suite by the stairs. People are running up and down the stairs and the corridor. Rooms are not sound proof at all. I don’t recommend this place for anybody who’s looking forward to sleepin on a vacation.
HHRotorua 于 2024年04月7日 的回复
Thank you for the feedback

10/10 超赞

Yuzuho

2024 年 3 月入住 1 晚
HHRotorua 于 2024年04月7日 的回复
Thank you for the feedback!!

10/10 超赞

Melodie

2024 年 3 月入住 1 晚
HHRotorua 于 2024年03月27日 的回复
Kia Ora,Thanks for your feedback.Best wishes,Team Haka House Rotorua

10/10 超赞

Mieko

2024 年 2 月入住 2 晚
HHRotorua 于 2024年03月27日 的回复
Kia Ora,Thanks for your feedback.Best wishes,Team Haka House Rotorua

8/10 还可以

phil

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room and facilities had everything for our 3-day stay. conveniently located in the city, with good street parking and a quiet street. Late check-in was easy with the lockbox. The room was clean, staff were friendly and helpful. The beds were firm and comfortable. The little fridge, electric jug and crockery were appreciated. A few little issues. The room was very tight and small, with no room for luggage, the large unit with the hangers needed to be shelves for storage. Was weird with the single beds together, instead of a queen bed. Stayed for 3 nights with no change of towel service. The access security metal gate is heavy to open carrying gear, noisy opening and closing with people coming and going in the night when you are trying to sleep with the window open to cool a very hot room.
2024 年 2 月入住 3 晚
HHRotorua 于 2024年03月7日 的回复
Thank you for the feedback Phil! unfortunately there isn't much that we can do with the room sizes but we will definitely look into the metal gate and ways to get more fans to rooms!

6/10 一般

Sergio Castro

与配偶出行
满意：清洁度
不满意：服务设施
It was comfortable and clean. But it was lacking. No fan or AC in the room and there was no soap to bathe. The check in process was fine, but really no soap was surprising. Also the staff could be friendlier.
2024 年 2 月入住 1 晚
HHRotorua 于 2024年03月8日 的回复
Hello Sergio, thank you for your feedback! it's worth noting that we have fans behind reception for you to use, make sure you ask the next time you come and stay! :)

6/10 一般

Sungkyu

与家人出行
아버지 모시고 단둘이 1박함.
호스텔입니다. 2인실 썼습니다. 개인욕실이나 개인 화장실이 없지만 공용으로 사용하는 시설은 굉장히 청결합니다. 호스텔에서 제공하는 무료 주차공간은 없습니다. 호스텔을 등지고 왼편에 위치한 공원 주차장이 무료니까 무조건 그쪽에 주차하세요. 스텝들은 굉장히 친절합니다. 저녁엔 퇴근하니까 질문이나 용건이 있으면 5시 전에는 서둘러 해결하는 것을 추천합니다. 이 곳은 제가 가본 최고의 호스텔 중 하나입니다.
2024 年 2 月入住 1 晚
HHRotorua 于 2024年03月9日 的回复
Thank you for your review Sungkyu!

2/10 糟糕

Lynette

与家人出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
They advertised AC but they didn’t have any and it was blazing hot, we had our windows open but we were right next to the kitchen and they had the lights on late and people were talking. We didn’t get any sleep and checked out at 6:30am.
2024 年 2 月入住 2 晚
HHRotorua 于 2024年03月9日 的回复
Hello Lynette, thank you for your feedback. We have fans behind reception for your next stay. We'll also look into the kitchen and noise scenario!

10/10 超赞

Werner

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
1a* - TOP Hostel
Ein super Hostel, modern, große Küche, großer Aufenthaltsraum, toll eingerichtet. Sehr schöne, zweckmäßige Zimmer, sehr sauber. Auf Wunsch Zimmer mit eigenem Bad. Sehr nette, hilfsbereite junge Dame an der Rezeption. Besser geht es nicht!
2024 年 1 月入住 1 晚
HHRotorua 于 2024年03月9日 的回复
Thank you so much for your review Werner!!

4/10 很差

AKIRA

不满意：住宿条件和设施
食堂の掃除がされていなかった
2024 年 1 月入住 1 晚
HHRotorua 于 2024年03月9日 的回复
Thank you for your review AKIRA

8/10 还可以

Silvia

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
HHRotorua 于 2024年03月9日 的回复
Thank you so much for your review Silvia!

10/10 超赞

RUMI

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
また利用したい
口コミが良くて数日前に決めました。年末年始の直前でしたが安く泊まれてよかったです！キッチンも広々として綺麗で部屋は狭いですが綺麗かと思います。ただ夜が蒸し暑かったです。トイレやシャワーの個数も多く使いやすく助かったです。夕方からレセプションのスタッフが不在になるのでチェックインするのに困りました。
2023 年 12 月入住 3 晚

8/10 还可以

Takashi

商务旅客
满意：客房舒适度，清洁度
不满意：员工和服务
2024 年 1 月入住 4 晚

10/10 超赞

Takashi

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
2023 年 12 月入住 7 晚

8/10 还可以

Katlin

不满意：员工和服务
Good value for money, bunk beds made private since they have thick curtains. Place was being remodeled so common areas were usable but smelled of paint fumes. Front staff / customer service was quite disappointing - for a hostel, they werent friendly or approachable at all.
2024 年 1 月入住 2 晚

4/10 很差

Yuji，Minamisaitamagun

2023 年 12 月入住 1 晚
HHRotorua 于 2024年03月9日 的回复
Thank you for your review Yuji