Ibiza Island S'Arenal Beach Hotels

"Fab as always our October half term annual trip, unfortunately the end of season was a little earlier this year so we had to cut our trip a little shorter than usual. Big thank you to the kids club staff! 10/10 service by all staff members."

"I found that some members of staff should be more smiling (e.g. staff at the restaurant) or more customer-centric (e.g. check-in and check-out at the reception very transactional; not a warm welcome and at the check-out nothing like thank you for staying with us or we hope you enjoyed your stay, we look forward to seeing you again). There's definitely room for improvement in this area ."

"This resort and hotel are really only geared up for good weather, and it was mixed in the week we spent here. When the sun was shining it was lovely but there isn't much to do in Portinatx when it isn't (public transport is limited). It also might have been better to go earlier in the season (we were 6 - 13 Oct), as within the hotel it felt like some things were running out and not being replaced, and many restaurants were closed. Overall, a nice trip but the quality of the hotel didn't match the glowing reviews we'd read on line. "

"The staff are so lovely and happy, they make the hotel a pleasure to visit. Excellent food choices and quality is superb. We love that it is small enough to feel friendly and intimate, but large enough to feel lively and has access to a brilliant beach for safe swimming and small bars along the boardwalk. Truly comfortable and spotlessly clean. Our 2nd visit and definitely not our last, I’m sure."

"Location great.We had leak in roof so one wet bed. No hot water first day. To be fair local manager sorted things out quickly. Apartment above were flicking cigarette ends into our balcony which wasn’t sorted.Communication before holiday was extremely poor. Only got phone number of local agent a few hours before leaning home "