Staff is super friendly and helpful, helped us to organise sightseeing tours and let us leave our luggage while we went to Sapa. Breakfast is good and you can order Vietnamese coffee. Great location. Rooms are well equipped and laundry service is fast.
IlBUM
於 2023 年 10 月住了 2 晚
8/10 不錯
Younho
多人同遊
2023年3月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
그럭저럭 잘 이용 했습니다
오래된 호텔 이지만 친절하고 접근성이좋습니다
Younho
於 2023 年 3 月住了 1 晚
10/10 優異
HYUNKI
多人同遊
2022年12月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
시설 좋고, 쾌적하고, 직원들 서비스 적극적입니다.
가성비 좋습니다. 추천합니다.
HYUNKI
於 2022 年 12 月住了 1 晚
10/10 優異
David
家人同遊
2022年9月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location. Neat and clean room. Excellent service. We definitely will come back and recommend to others.
David
於 2022 年 9 月住了 3 晚
6/10 一般
真實旅客
2020年3月5日
不滿:職員與服務
Front desk staff weren’t friendly, no welcome greeting and missing smiles on their faces. Will not stay here next time !
真實旅客
於 2020 年 1 月住了 3 晚
8/10 不錯
Suann
家人同遊
2020年1月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
irst time to Sappa
When you leave your luggage before or after you check in, they just leave it in attended. So be sure to lock it up. The train arrives early and you can not check in until 2 so be prepared to have morning activity planned before your check in
Suann
於 2020 年 1 月住了 1 晚
8/10 不錯
真實旅客
伴侶同遊
2020年1月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
조식 괜찮아요.
방은 그리 넓지 않아요.
위치는 좋습니다. 호수 바로 앞이고 사파익스프레스버스 정류장이 앞에 있습니다.
사파에서도 그립 됩니다
真實旅客
於 2019 年 12 月住了 2 晚
6/10 一般
Mansoor
2019年12月30日
讚好:住宿狀況和客房舒適度
不滿:職員與服務
Don’t trust the reception staff for taxi/ tours
The stay was good overall. I wasn’t going to write a negative review the first time but due to a second incident I am convinced to write this. Please book your own taxi/ tour and do not trust the reception staff. It seems they have a ‘setting ‘ with the taxi drivers and they charge extra. The first time the receptionist booked a 2 hour tour for 575,000 vnd. It was overpriced and when I complained to the manager he apologized on behalf of the staff for not giving full information.
Then at check out I asked another receptionist for a taxi to the bus stop 850m away. She said it will be 50000 vnd. I reminded her the distance then she said ‘ok give 30,000 vnd.
When I asked her if the taxi is metered she pretended she didn’t understand .
I went outside and got a taxi for 20000.