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“The room was clean, and the staff were very courteous and helpful. The room setup was strange with low ceilings in places due to the rafters, the narrowest staircase (with split steps) that I have ever used, and only one window in the door to the small balcony. Skylights were largely covered with snow, and noise from the next room continued until the late evening. Not exactly what I expected, so overall just okay.”

“Todo está muy bien, lo único es que la tela de los muebles estaría muy bien que la renovaran, así como la tela de COMEDOR”

“We had the perfect 2-night stay at this hotel. The cleanliness was outstanding and staff kept the breakfast buffet spread constantly topped up with a large variety of food. It was a delightful surprise when we were upgraded to a room with the Matterhorn view. The only regret was that our stay was too short to try out the pool facility. We would definitely recommend this hotel to anyone looking to stay at Zermatt city centre near the train station.”