The staff is wonderful - smiling, joking, treating you like a mix of honored guest and family member. The customer service is efficient and customer care is taken bery seriously. The property is clean, spacious, and lovely. Would definitely stay here again.
Karen
2025 年 7 月入住 1 晚
10/10 超赞
Aaron
2025 年 7 月 18 日
满意:住宿条件和设施,服务设施
Very good
Aaron
2025 年 7 月入住 1 晚
10/10 超赞
GEORGE
2025 年 7 月 15 日
满意:住宿条件和设施,服务设施
no commment
GEORGE
2025 年 7 月入住 4 晚
8/10 还可以
ANDREA
与配偶出行
2025 年 7 月 10 日
Nice people and great service
ANDREA
2025 年 7 月入住 1 晚
8/10 还可以
Valeria
与配偶出行
2025 年 7 月 7 日
满意:住宿条件和设施,清洁度
Es un buen lugar y tiene buenas instalaciones, solo que el servicio de room service no fue muy bueno
Valeria
2025 年 7 月入住 4 晚
10/10 超赞
Rosa
与家人出行, 与配偶出行
2025 年 7 月 7 日
满意:清洁度、服务设施、住宿条件和设施
Beds were very comfortable, the staff was very friendly!! We would definitely stay again!
Rosa
2025 年 7 月入住 2 晚
2/10 糟糕
Irania
与家人及幼儿出行
2025 年 7 月 6 日
满意:员工和服务
不满意:清洁度
Bath tub was NOT clean. A used soap bar was on the bath tub.
Irania
2025 年 7 月入住 2 晚
8/10 还可以
Dhanunjaya
2025 年 7 月 4 日
满意:住宿条件和设施,服务设施
Overall stay was good. Property is located in good location and safe.
Dhanunjaya
2025 年 6 月入住 5 晚
2/10 糟糕
Naomi
2025 年 7 月 3 日
The A/C doesn’t work. I asked multiple times to have it fixed. I was told I would be switched to another room and it never happened. I got 3 free drinks , a meal voucher, and 15 per day for park waived for being hot. Oh an a fan brought to my room that just circulated hot air. They said they couldn’t refund any of my $470.00 bc my stay was booked off of a 3rd Party website. That really sucked to suffer in this Sac heat.
Naomi
2025 年 6 月入住 3 晚
10/10 超赞
Oscar
2025 年 7 月 1 日
Oscar
2025 年 6 月入住 1 晚
10/10 超赞
Jatin
与家人及幼儿出行
2025 年 7 月 1 日
满意:清洁度、服务设施、住宿条件和设施
Excellent service
Jatin
2025 年 6 月入住 1 晚
6/10 一般
Sheilaja
2025 年 6 月 28 日
满意:清洁度、员工和服务、服务设施
Older hotel that’s renovated. Shower was low water pressure 11th floor - soap dispenser wasn’t filled and ran out mid shower
Sheilaja
2025 年 6 月入住 1 晚
8/10 还可以
Lety
2025 年 6 月 26 日
满意:住宿条件和设施,清洁度
Rooms very clean and food options in restaurant very good. I didn't like that housekeeping did not come by to offer cleanup or clean towels
Lety
2025 年 6 月入住 3 晚
10/10 超赞
Andres
2025 年 6 月 23 日
Andres
2025 年 6 月入住 1 晚
2/10 糟糕
Reginald
商务旅客
2025 年 6 月 22 日
不满意:清洁度、服务设施、住宿条件和设施
When I first walked in the room the first thing I noticed was the smell. It smelled like a cheap hotel. There was a hole in the tub. Burned wood around the refrigerator. it smells like a old building that's been remodeled but was half done with low quality workmanship. The manager wanted to compensate me but she couldn't because she said I booked my room online by a third party which is you. can I get compensation?
Reginald
2025 年 6 月入住 1 晚
6/10 一般
Carissa
与家人及幼儿出行, 带宠物出行
2025 年 6 月 20 日
The property had a restaurant and bar area but the bar was closed for us. The room was not very spacious and rhe cooling did not seem to work correctly. Rooms were a bit outdated.
Its close to the Arden Mall and places to eat but the immediate surroundings are not nice. I wouldn't recommend walking to eat but its a very close drive.
Not a bad stay, but not great either.
Carissa
2025 年 6 月入住 1 晚
10/10 超赞
Angela J
2025 年 6 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean room & kind staff. They charged me double for a 2- night stay for a late check out instead of the extra $50 for a late check out which is what Inwas originally told would be charged on my card.
Angela J
2025 年 6 月入住 2 晚
10/10 超赞
Tyler
与家人及幼儿出行, 与家人出行, 团体旅客
2025 年 6 月 19 日
满意:清洁度、服务设施、住宿条件和设施
The staff were wonderful! The hotel was clean and the room service was really good.
Tyler
2025 年 6 月入住 2 晚
4/10 很差
elizabeth
2025 年 6 月 19 日
I booked a two bed and when I arrived they didn’t have any rooms left. They put me in a king and I needed 2beds.
elizabeth
2025 年 6 月入住 1 晚
4/10 很差
Angel
2025 年 6 月 19 日
The bathroom wasn’t clean hair in the tub hair on the floor. The towel on the bottom of the floor was on the floor the bathroom does not look sanitizing enough very disappointed
Angel
2025 年 6 月入住 1 晚
8/10 还可以
Julio
2025 年 6 月 18 日
Julio
2025 年 6 月入住 3 晚
8/10 还可以
Polly Nordstrand
2025 年 6 月 16 日
满意:住宿条件和设施,清洁度
A very convenient place to stay, beds were very comfortable. The room was not quiet, which was not an issue for me but could be for a light sleeper.
Polly Nordstrand
2025 年 6 月入住 2 晚
10/10 超赞
Trent +kristine
与配偶出行
2025 年 6 月 15 日
满意:清洁度、服务设施、住宿条件和设施
Breakfast was great but I didn’t appreciate being charged a fee to park in your parking lot