“First, I called the hotel shuttle to pick me up at the airport. I waited for an hour and no one showed up. Second, the keypad of the room phone was totally inoperative, I couldn’t use for dialling and even to the front desk. I complaint and the front desk staff told me no one would fix. Third, a number of guest brought the glass and beer to the pool side, and threw the glasses on the floor, debris and blood in the poolside area. Fourth, I reserved shuttle bus to the airport scheduled at 8:30am,……
“The check in process was very quick. The attendant at the desk was helpful and knowledgable about the arrangements I had made. The accommodations were excellent. It was a very enjoyable stay at the hotel.”
“The property is strategically located near the places I needed to go, including my office, St. Francis Catholic Church, and DFW Airport. The airport shuttle was very convenient — the driver dropped me exactly where I needed to be, and I was able to make my flight on time. The room had the amenities I needed, such as a work table for office tasks, and the TV channels even included EWTN, which is one of my favorites. Breakfast was included and very convenient, and hot drinks were available 24……
"The front desk service is very good, the hotel location is also very convenient to transfer green cards, and the rooms are very comfortable and clean."
