A lovely, well maintained hotel with very nice staff +good customer service. Good security with check points 1 mile away from the hotel, and again at the gates.
1 Down point was wifi was not included and there was a charge per day, per person (around £3-£4) . You got a code, per 24 hours- so keying this in was inconvenient, AND this was only to use the net in the lobby.
The main pool was good size + well maintained, and a short walk (about 200metres) is the beach where residents get free towel and loungers. The smaller relaxation pool is also nice and little more quiet.
We used the spa and the treatments were very good. We had a hammam experience for around £105 Egyptian pounds (sauna, jacuzzi, scrub, facial, and 50 min full body massage) and then also a 30 min massage on day of departure, all this cost around £60 in sterling (if I remember correctly!).
The breakfast was OK, have had better. After 2 days, was a bit bored of options. There was an egg station where you can order fresh omelette, eggs- fried or scrambled or have pancakes that were made in batches.
Mohamed at the reception desk was very helpful to us. He recommend places and helped where he could to arrange a taxi, and even a private tour of hurghada, where a recommended and trusted driver took us around.It can be daunting sometimes going as foreigners and as girls, but taking a local really helped so would def recommend that. It also meant we were not ripped of at the stores as he advised us of prices