We always try to stay in a Holiday Inn Express, as we feel they provide a great value for the money spent. This location was mediocre. My husband and kids always enjoy the hot breakfast, but everything else left something to be desired. The pool wasn't clean, there was a film on the water when it's not in use, and did not make me want to allow my children to use it. We checked in on a Monday, and I had to ask on Thursday to have the room serviced, as housekeeping had not been in at all. Daily, we had to ask for towels (one day I was even told I could not have 1 towel for each person in my room, I could only have 2 as they did not have enough), and we had to put our trash outside of our room each morning and ask for new trash can liners. Overall, we were happy with the location and our stay, but I was disappointed in the care that the staff put into taking care of their guests. It certainly didn't feel like the value for our dollar that we typically get when staying at a Holiday Inn Express.