「My mother and I stayed in June hoping for a relaxed holiday, and were disappointed at every turn. Check-in is 3pm, which is fair — but at 3pm a ten-person conference group descended and we were made to redo a check-in process we'd already completed, adding half an hour.
The room looked fine but wasn't clean: prominent finger marks all over the bedroom mirror, still there after two days. It was only cleaned after I raised it, and even then not until the next day. Guest experience showed little...
「My mother and I stayed in June hoping for a relaxed holiday, and were disappointed at every turn. Check-in is 3pm, which is fair — but at 3pm a ten-person conference group descended and we were made to redo a check-in process we'd already completed, adding half an hour.
The room looked fine but wasn't clean: prominent finger marks all over the bedroom mirror, still there after two days. It was only cleaned after I raised it, and even then not until the next day. Guest experience showed little...
Nadia