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南賽勒姆鳳凰套房酒店的評價

3 out of 5
南賽勒姆鳳凰套房酒店
4370 Commercial St Se, Salem, OR

評價

9.0

卓越

10 分評分，優異；1002 則評價中有 597 則" "
8 分評分，不錯；1002 則評價中有 293 則" "
6 分評分，一般；1002 則評價中有 71 則" "
4 分評分，欠佳；1002 則評價中有 24 則" "
2 分評分，很差；1002 則評價中有 17 則" "

9.2/10 

整潔度

9.4/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Barry (Pleasanton)

讚好：整潔度、職員與服務和住宿狀況
It was better than I expected. The rooms were clean and breakfast was good. I would stay here again if I am on the road trip again.
於 2024 年 5 月住了 1 晚

10/10 優異

Stephen

讚好：整潔度和職員與服務
於 2024 年 5 月住了 1 晚

8/10 不錯

Nikila

讚好：整潔度、職員與服務和住宿狀況
Excellent staff and very clean. Noise level from guests was a bit much.
於 2024 年 5 月住了 1 晚

10/10 優異

Robert (Reno)

讚好：整潔度、職員與服務和住宿狀況
Stay here often Great job on remodel, great breakfast!
於 2024 年 5 月住了 1 晚

6/10 一般

Jacob

伴侶同遊, 商務旅客
讚好：職員與服務
不滿：住宿狀況
Not sure where the 8 stars are coming from on the ratings. The staff was very nice and the lone bright spot, but the hotel was old and in need of repairs. Our room had a strong chemical smell when we entered and we had to open the window to try and air it out. For the price, the room was fine but I wouldn’t stay there again unless I was desperate.
於 2024 年 5 月住了 1 晚

10/10 優異

Bradley

於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月18日的回應
Bradley, we appreciate the 5-5 review & are happy to see you enjoyed your stay with us! Thank you

10/10 優異

Jan

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I've stayed in this hotel on several trips totaling 8 to 12 nights. It is always very comfortable and convenient.
於 2024 年 5 月住了 3 晚
Rachel- Guest Service Manager 於 2024年5月17日的回應
Jan, we appreciate your review! We are so happy to hear you enjoy for stays with us! Thank you & we look forward to welcoming you back soon!

8/10 不錯

Judith

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Good value
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月15日的回應
Judith, we appreciate your review. Thank you for staying with us!

10/10 優異

Willard

讚好：整潔度、職員與服務、設施服務和住宿狀況
I've stayed in Salem, OR often on business over the years. Hot Salem is the best property for the buck. Great staff, attentive, professional, and most welcoming - with every stay. Property was just recently remodeled. Beautiful. My highest recommendation!
於 2024 年 5 月住了 2 晚
Guest Services 於 2024年5月15日的回應
Willard, thank you for the kind review we will be sharing this with the staff. We look forward to welcoming you back soon! Thank you

10/10 優異

Laura

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient to shopping areas. Clean including stairs. Staff are pleasant.
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月15日的回應
Laura, we appreciate your review. Thank you for staying with us and we look forward to seeing you again!

10/10 優異

Karen

讚好：整潔度、職員與服務和住宿狀況
Kudos to River. Exceptional customer service and so likeable and fun. Also, your breakfast was excellent with great staff.
於 2024 年 5 月住了 2 晚
Guest Services 於 2024年5月15日的回應
Karen, we appreciate your kind words! We're delighted you enjoyed your stay and our breakfast. We'll be sure to pass on your praise to River and the rest of the team. We hope to welcome you back soon!

8/10 不錯

robert

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was nice because we had dog with us and they have outside dog area. Continental breakfst was lacking and coffee was terrible. fortunately had a Starbucks close by. Lots of dining options nearby and close to freeway.
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月15日的回應
Robert, we appreciate your feedback. Thank you for staying with us!

10/10 優異

Miranda

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a wonderful stay, the staff was super friendly, the rooms were very spacious, and the breakfast was nice with lots of variety. I didn’t have a chance to use the pool but it looked really nice too. The only con was the mattress was a lot firmer than I’m used to, but the bedding was very nice and they gave plenty of pillows.
於 2024 年 5 月住了 4 晚
Guest Service Manager 於 2024年5月15日的回應
Miranda, thank you for sharing your experience! We're happy to see you enjoyed your stay, from our spacious rooms to the variety at breakfast. We'll note your feedback on the mattress, but we're glad the bedding and amenities met your expectations. We hope to welcome you back soon!

10/10 優異

Emily

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was clean and comfortable. Staff was very nice. Good breakfast.
於 2024 年 5 月住了 2 晚
Guest Services Manager 於 2024年5月15日的回應
Emily, Thank you for your feedback! We're glad to hear you found our rooms clean and comfortable, enjoyed our friendly staff, and liked our breakfast offerings. We hope to see you again soon!

10/10 優異

Sharon

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location near lots of restaurants. Clean lobby and pool area
於 2024 年 5 月住了 2 晚
Guest Services Manager 於 2024年5月15日的回應
Sharon, Thank you for your review! We're pleased you enjoyed our convenient location near restaurants and found our lobby and pool area clean. We hope you had a wonderful stay and look forward to welcoming you back soon!

8/10 不錯

seline

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to where I needed to be. Good breakfast
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月15日的回應
Seline, Thank you for your review! We're glad our location was convenient for you and that you enjoyed our breakfast. We hope to welcome you back again in the future!

10/10 優異

Tiffany

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Clean and good beds
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月15日的回應
Tiffany, Thank you for your feedback! We're happy to hear you found our accommodations clean and our beds comfortable. We hope you had a pleasant stay and look forward to welcoming you back soon!

10/10 優異

Matthew

讚好：整潔度、職員與服務和住宿狀況
Staff was great. Still could use some upgrading.
於 2024 年 5 月住了 1 晚
Guest Services Manager 於 2024年5月15日的回應
Matthew, we appreciate your feedback. Thank you for staying with us!

8/10 不錯

Timothy

讚好：住宿狀況
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年5月15日的回應
Timothy, we appreciate your feedback. Thank you for staying with us.

10/10 優異

Francis (Longview)

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Nice rooms, good location for being close to downtown Salem. Great friendly staff.
於 2024 年 4 月住了 2 晚
Guest Services Manager 於 2024年5月15日的回應
Francis, Thank you for your kind words! We're happy to hear you enjoyed our nice rooms, convenient location, and friendly staff. We look forward to welcoming you back on your next visit to Salem

8/10 不錯

Christopher

於 2024 年 4 月住了 1 晚

10/10 優異

Marcia

讚好：整潔度、職員與服務、設施服務和住宿狀況
I felt like it was easy to find, priced right and enjoyed having breakfast here too. The bathroom was very small with the sinks being outside, but some folks like that.
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年5月2日的回應
Marica, we appreciate your feedback! Thank you for staying with us & we look forward to welcoming you back next time!

8/10 不錯

Silas

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice clean rooms with room to move around. Friendly staff. We would stay here again.
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年5月2日的回應
Silas, we appreciate your review! Thank you for staying with us & we look forward to welcoming you back next time!

8/10 不錯

Kenneth

讚好：整潔度、職員與服務和住宿狀況
Staff was very nice. Rooms were clean and comfortable. `
於 2024 年 4 月住了 2 晚
Rachel- Guest Service Manager 於 2024年4月27日的回應
Kenneth, we appreciate your review! Thank you so much for staying with us & we look forward to welcoming you back next time!

8/10 不錯

David

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Positives - Great value - easy straight shot in to downtown Salem as well as access to the freeway and wine countries. Recently completely renovated - clean and new interiors, comfortable rooms. Great and friendly staff. Full freshly prepped breakfast bar with scrambled, meats, biscuits/gravy, oatmeal, waffle station and coffee. Walking distance to a Trader Joe's. Not much in the neighborhood for dining but easy access to downtown. Commercial is a busy road so sometimes a challenge turning left. We'll stay there again at our next visit.
於 2024 年 4 月住了 2 晚
Rachel- Guest Service Manager 於 2024年4月27日的回應
David, we appreciate your review! Thank you so much for staying with us & we look forward to welcoming you back next time!

10/10 優異

Stacey

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient to store grocery stores and fast food. Clean. Staff was helpful.
於 2024 年 4 月住了 1 晚
Rachel- Guest Service Manager 於 2024年4月27日的回應
Stacey, we appreciate your review! Thank you so much for staying with us & we look forward to welcoming you back next time!

8/10 不錯

Katharine L

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good location away from the major interstates but only a few miles to anywhere you want to go
於 2024 年 4 月住了 1 晚
Rachel- Guest Service Manager 於 2024年4月27日的回應
Katherine, we appreciate your review! Thank you so much for staying with us & we look forward to welcoming you back next time!

8/10 不錯

Jan

讚好：職員與服務和住宿狀況
It was convenient for our needs.
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月29日的回應
Jan, we appreciate your feedback! Thank you for staying with us!

10/10 優異

Duwiri

讚好：整潔度、職員與服務、設施服務和住宿狀況
it’s super big and clean
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月24日的回應
Duwiri, we are so happy to see you enjoyed your stay! Thank you & we look forward to welcoming you back!

10/10 優異

Penny

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was so friendly and the room was really spacious and clean!
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月24日的回應
Penny, we are so happy to see you enjoyed your stay! Thank you & we look forward to welcoming you back!

10/10 優異

Elizabeth

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel was perfect for our needs- it was clean, quiet, safe, & in a good location.
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月24日的回應
Elizabeth, we are so happy to see you enjoyed your stay! Thank you & we look forward to welcoming you back!

8/10 不錯

Daniel (scottsdale)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good value. Clean and friendly staff. My first time to Salem - so can't compare to other properties but we would stay here again.
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月19日的回應
Daniel, we appreciate your feedback. Thank you for staying with us!

6/10 一般

Kenneth

讚好：職員與服務和住宿狀況
Rooms were nice. Had microwave (Didn't mention that in amenities). Only issue of concern is that there are no ice machines on all floors. You have to take elevator or stairs to I forget what floor it's on (That's my point!).
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月19日的回應
Kenneth, we appreciate your feedback. Thank you for staying with us!

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
Staff was great. Nice quiet room.
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月19日的回應
Michael, we appreciate your 5-5 review! We look forward to welcoming you back next time! Thank you

10/10 優異

joe

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Recently renovated, good value
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月19日的回應
Joe, we appreciate your 5-5 review! So happy you enjoyed your stay with us & we look forward to your next stay! Thank you

10/10 優異

Ryan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月19日的回應
Ryan, we appreciate your 5-5 review! So happy you enjoyed your stay with us & we look forward to your next stay! Thank you

10/10 優異

Chia

讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean room and fantastic staff
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月19日的回應
Chia, we appreciate your 5-5 review! So happy you enjoyed your stay with us & we look forward to your next stay! Thank you

8/10 不錯

Denny

Nice refurbished hotel
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月11日的回應
Denny, we are happy to see you enjoyed your stay. Thank you

10/10 優異

Hazel Jane

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Plenty of parking, clean and quiet.
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月9日的回應
Hazel Jane, we are happy to see you enjoyed your stay with us! Thank you

6/10 一般

pamela

商務旅客
讚好：職員與服務
It was loud and noisy. Rooms need to be sound proof.
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年4月9日的回應
Pamela, we appreciate your feedback. Thank you for staying with us!

10/10 優異

Karen

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and comfortable bed and pillows. Friendly staff. Great stay. 10 min drive from old town.
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月9日的回應
Karen, we are happy to see you enjoyed your stay with us! We look forward to welcoming you back soon! Thank you

10/10 優異

Karen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everyone was very nice, breakfast lady Nicole was on top of her game!!
於 2024 年 3 月住了 2 晚
Rachel~ Guest Services Manager 於 2024年4月6日的回應
Karen, thank you for the 5-5 review! We are so happy to see you enjoyed your stay & look forward to your next stay with us!

10/10 優異

Michael

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean, accessible to a bunch of store’s & restaurants
於 2024 年 3 月住了 2 晚
Rachel~ Guest Services Manager 於 2024年4月6日的回應
Michael, thank you for the 5-5 review! We are so happy to see you enjoyed your stay & look forward to your next stay with us!

10/10 優異

Leyla

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel super nice, the staff not that friendly beside that I like it 👍
於 2024 年 3 月住了 1 晚
Rachel~ Guest Services Manager 於 2024年4月6日的回應
Leyla, thank you for the 5-5 review! We are so happy to see you enjoyed your stay & look forward to your next stay with us!

10/10 優異

Erika

家人同遊, 寵物同遊
讚好：整潔度、職員與服務和住宿狀況
Dog Friendly and Friendly Staff
於 2024 年 3 月住了 3 晚
Rachel- Guest Service Manager 於 2024年3月30日的回應
Erika, we appreciate the 5-5 review! Thank you for staying with us & we hope to see you during your next travels to Salem, OR!

10/10 優異

Shaundel

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff, extremely clean and great place to sta and worth the price
於 2024 年 3 月住了 2 晚
Guest Services 於 2024年3月28日的回應
Thanks a million for the AWESOME "10 out of 10" review.We are very appreciative of your kind words regarding our cleanliness & friendliness.We hope to see you soon..

10/10 優異

Claudia Lee

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年3月28日的回應
Thank you so much for the AMAZING "5 out of 5" review!We hope to see you soon!

2/10 很差

Julie

多人同遊
讚好：設施服務
its possible the walls are paper thin- but we were up all night with the people above us . When we called the front desk; they clearly let them know it was us complaining as they proceeded to pound on the floor
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年3月28日的回應
Thank you so much for your feedback.Stay Well, Be Safe.

10/10 優異

Brandon

讚好：整潔度
於 2024 年 3 月住了 2 晚
Guest Services 於 2024年3月28日的回應
Thank you so much for your "5 out of 5" review.We hope to see you on your next visit to Salem.

10/10 優異

Christine

於 2024 年 3 月住了 1 晚
Guest Services 於 2024年4月19日的回應
Christine, we appreciate your 5-5 review! So happy you enjoyed your stay with us & we look forward to your next stay! Thank you