“In general, the rooms are lacking of maintenance: no stable hot water supply, tap water is milky, air-conditioner isn't functioning properly, the bed and pillows aren't comfortable, and the toilet has odors.
But the location is very good, near the big shopping mall Dostyk Plaza.
And the front desk staff is helping, willing to change room for us. But the staff doesn't know how to register our stay in Almaty with the Immigration authorities, when this is a must for every tourist staying more……
“In general, the rooms are lacking of maintenance: no stable hot water supply, tap water is milky, air-conditioner isn't functioning properly, the bed and pillows aren't comfortable, and the toilet has odors.
But the location is very good, near the big shopping mall Dostyk Plaza.
And the front desk staff is helping, willing to change room for us. But the staff doesn't know how to register our stay in Almaty with the Immigration authorities, when this is a must for every tourist staying more……
“The receptionists are nice and helpful. Room is clean and tidy. I have a comfortable stay here. It closes to bus station but takes 15-20mins walk to train station. I would recommend it to others.”
“The receptionists are nice and helpful. Room is clean and tidy. I have a comfortable stay here. It closes to bus station but takes 15-20mins walk to train station. I would recommend it to others.”
“It was our last day of the long journey.
Quiet! Clean! Comfortable!
There was nothing to complain!
If I got another chance to visit Almaty, I would book your Hotel.
Thank you! ”
“It was our last day of the long journey.
Quiet! Clean! Comfortable!
There was nothing to complain!
If I got another chance to visit Almaty, I would book your Hotel.
Thank you! ”
“We loved our stay here. The staff went above and beyond to ensure our comfort and assist us. The breakfast was the most extensive buffet we have ever seen; we were shocked that there had been negative reviews. The location is great. There is a nice park across the street and it’s a short walk to many great sights. ”
“We loved our stay here. The staff went above and beyond to ensure our comfort and assist us. The breakfast was the most extensive buffet we have ever seen; we were shocked that there had been negative reviews. The location is great. There is a nice park across the street and it’s a short walk to many great sights. ”
“The outlook of the building does not really indicate is as a hotel. Lifts can be a little slow.
However, the rooms are clean.
The restaurant on the roof top offers a great view of Almaty city with the mountains around the city. ”
“The outlook of the building does not really indicate is as a hotel. Lifts can be a little slow.
However, the rooms are clean.
The restaurant on the roof top offers a great view of Almaty city with the mountains around the city. ”
“The hotel facilities were clean and the beds were comfortable. I used room 901, and the TV and single sofa were placed far apart. The iPad was not mirrored on the smart TV. Other than that, I was satisfied and would use it again.”
“The hotel facilities were clean and the beds were comfortable. I used room 901, and the TV and single sofa were placed far apart. The iPad was not mirrored on the smart TV. Other than that, I was satisfied and would use it again.”