As soon as we arrived, Luis from guest services immediately took care of us. From start to finish he was nothing but smiles and has a friendly demeanor- it definitely made the experience better. The entire staff, when greeting, was incredible friendly. Any issues that we had, like being short on towels, WiFi connectivity, pool light not functioning, etc… Luis was always there to help out- Very very nice job!
Moreover, the restaurants prepared the meals really well and the plating/presentation of the food was very nicely done.
However , we weren’t a big fan of the Buffett and snack bar area - if there is any recommendation for improvement, this is where I would begin.
All and all the experience was nice.