The pictures to this place are decieving. The hotel is old and falling apart. The service was awful, they make most people wait until 5 or 530pm to check into rooms as they dont have enough staff to clean the place. The food is poor meat was tough to chew and some of the fruit was passed due. The room we stayed in the AC did not work and you can see mold build up as the dont clean the vents. We had to argue with the hotel manager until finally at 12AM they gave up another room. Its by far the worst hotel we have ever stayed at. This hotel is deceiving so please dont go by the pictures it says it has a private beach and yes they have a small piece however you cant swim there because its full of seaweed and they only have one person with a wheel barrael removing the seaweed. At no time can the beach be used as the water looks black due to so much seaweed, Horribel hotel they should be ashamed to provide such bad service.
Pablo
2025 年 6 月入住 2 晚
10/10
Steven
2025 年 5 月入住 4 晚
4/10
The AC don’t work in most rooms. The dinning alternatives are very limited. The drinks are terrible.
Jasmin
2025 年 2 月入住 3 晚
10/10
Excelente servicio, todo el personal fue siempre amable y servicial durante toda mi estancia. Recomiendo mucho hacer la visita al Cayo Acuario, que ya es incluida con el hospedaje. La comida muy buena y con una variedad razonable y buena.
Jairo
2025 年 4 月入住 3 晚
8/10
The staff is AMAZING. The food is delicious and the drinks are good ! You can tell the staff appreciate their work. They stay on top of cleaning the hotel and taking care of it but sadly the hotel itself needs work and re-modeling- the staff can only do so much.
Maria Paula
2025 年 1 月入住 3 晚
6/10
HOLLMAN
2024 年 12 月入住 5 晚
6/10
Our toilet took forever to recharge , seemed like we didn’t have enough towels everyday . The beach is average , pretty weedy . Wish there were more options for food , there was lengthy delays to get omelettes and other food and seemed like they were cross contaminating the food . Other than that it was a decent hotel the entertainment was good
Joey
2024 年 11 月入住 6 晚
10/10
I think it was perfect to rest and enjoy!
Ide
2024 年 11 月入住 3 晚
10/10
Maria
2024 年 9 月入住 4 晚
6/10
Esta evaluación es del hotel Aquarium ya que cuando llegamos nos dijeron que se había descompuesto el aire acondicionado y nos movieron a otro hotel, solo cenamos en el Marazul y las instalaciones estaban viejas y la ubicación no era buena
Cinthya
2024 年 9 月入住 3 晚
10/10
Jossy
2024 年 8 月入住 4 晚
8/10
The place was exceptional but the reason for 4 stars was on the date we attempted to register we got told due to power savings we had to go to sister hotel if we wanted a/c. If we stayed they would give us a room with only fan. So of the three booked day only 2 was spent at the actual hotel. Felt almost like a bait and switch.
真实旅客
2024 年 7 月入住 3 晚
6/10
Lorena
2024 年 6 月入住 4 晚
10/10
Excellent service and staff was extremely friendly and very professional
Ingrid
2024 年 3 月入住 3 晚
4/10
ARACELY
2024 年 3 月入住 4 晚
8/10
yamile haito
2024 年 1 月入住 4 晚
8/10
Marazul is a beautiful hotel, quiet with nice groomed landscape, bridge walk to bar on boat dock. Staff was friendly. There is only a small man made sand area with access to ocean but no real beach. Entertaining at night was very mediocre, very disappointing and not as advertised on the activity board at the hotel. The drinks at the bar are almost a completely ripooff. The worst cocktails we have ever drinken. No name brands liquor.
Steven
6/10
Andrea
2023 年 11 月入住 4 晚
6/10
Taking everyday a trip to aquarium island
Ana Maria
2023 年 4 月入住 3 晚
10/10
Todo estuvo excelente. Grata experiencia
Ivonne
2023 年 1 月入住 2 晚
8/10
Hôtel sympa ,vieillissant mais propre,nourriture pas top,super accueil des l’ensemble de l’équipe de l’hôtel ainsi que des managers
Laurent
2021 年 12 月入住 3 晚
6/10
Friendly and helpful staff.
Juana
2021 年 10 月入住 5 晚
6/10
GISELE
2021 年 9 月入住 4 晚
10/10
Deberían permitir llevar cualquier tipo de comida al cuarto para personas que se sientan indispuestas