室外泳池

聖安東尼奧六旗利姆萬怡酒店的評價

3 out of 5
聖安東尼奧六旗利姆萬怡酒店
5731 Rim Pass Drive, San Antonio, TX

評價

8.8

優異

10 分評分,優異;1001 則評價中有 629 則" "
8 分評分,不錯;1001 則評價中有 213 則" "
6 分評分,一般;1001 則評價中有 79 則" "
4 分評分,欠佳;1001 則評價中有 44 則" "
2 分評分,很差;1001 則評價中有 36 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Maite

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place for a weekend. Nice pool
於 2024 年 5 月住了 1 晚
GM 於 2024年5月21日的回應
Dear Blanca A, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Jose Garza, GM

10/10 優異

Blanca A

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2024 年 5 月住了 2 晚

8/10 不錯

Priscilla

讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a great stay. Room was clean and all the staff i dealt with were courteous. I did not like that i had to pay for parking. Across the street was a nice hotel with free parking. And the rooms there were slightly cheaper. I believe it was a Garden Inn, so comparable.
於 2024 年 5 月住了 2 晚
GM 於 2024年5月20日的回應
Dear Priscilla, Thank you for taking the time to share your review with other travelers and us. I'm pleased to hear that you were able to enjoy our clean rooms and friendly service while in town. I appreciate your comments regarding parking, and I have taken note. There is no better compliment than a return visit, so we hope to see you again soon. Best, Christian Luginbyhl, GM

8/10 不錯

Jesus (Brownsville)

讚好:整潔度、職員與服務和住宿狀況
Very good
於 2024 年 5 月住了 2 晚
GM 於 2024年5月20日的回應
Dear Jesus, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Christian Luginbyhl, GM

10/10 優異

Ricardo

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Clean and friendly staff
於 2024 年 5 月住了 2 晚
GM 於 2024年5月13日的回應
Dear Ricardo, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated, and we look forward to a return visit. Best, Christian Luginbyhl, GM

10/10 優異

Terry

讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was professional and courteous.
於 2024 年 5 月住了 2 晚
GM 於 2024年5月13日的回應
Dear Terry, We appreciate your review. I'm glad to hear the staff met your expectations. Thank you for staying with us, and we hope to have an opportunity to serve you again. Best, Christian Luginbyhl, GM

4/10 欠佳

Kimberly

家人同遊
不滿:整潔度和住宿狀況
The exterior and lobby were nice, but the rooms need significant updating. The bathroom severely needs an upgrade. The toilet would not stop making noise unless you lifted the lever up. The bathtub and tiles were very dingy. The AC unit in the room constantly made noises as if at any given time it was just going to completely break down. The TV did not work when we first got to the room. That was rectified after we informed the front desk. Overall, the high cost did not equate to what I normally expect from Marriott.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月7日的回應
Dear Kimberly, I'm sorry to hear that you had some issues with your room during your recent stay, and I want to thank you for taking the time to share your feedback. Your comments are incredibly valuable to us, and we appreciate your honesty. Please know that we will take your feedback seriously and use it to improve our guest experience. We hope that you will give us another chance in the future to provide you with a more enjoyable stay. Thank you again for sharing your thoughts with us. Sincerely, Christian Luginbyhl, GM

6/10 一般

Joseph

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
GM 於 2024年5月8日的回應
Dear Joseph, It was our pleasure hosting you, and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Sincerely, Christian Luginbyhl, GM

8/10 不錯

Bryan

讚好:整潔度和住宿狀況
不滿:職員與服務
Staff at night was very unhelpful with the parking fee and how to pay online
於 2024 年 3 月住了 1 晚
GM 於 2024年5月6日的回應
Dear Bryan, It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience and offer suggestions for improvement with information about parking. We appreciate your feedback and hope to welcome you back soon. Best, Christian Luginbyhl, GM

8/10 不錯

Gerardo

讚好:住宿狀況
於 2024 年 5 月住了 2 晚

10/10 優異

Tiara

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had an amazing time here and will definitely come back our family had the best weekend get away here
於 2024 年 5 月住了 1 晚
GM 於 2024年5月6日的回應
Dear Tiara, We're happy to hear from you and glad you enjoyed your stay. We appreciate your family choosing to stay with us while visiting the area. I'm pleased to hear we were well suited for your family's travels. We appreciate your feedback and hope to see you again soon for more family fun. Best, Christian Luginbyhl, GM

8/10 不錯

Elizabeth

讚好:整潔度
於 2024 年 4 月住了 1 晚

8/10 不錯

Ruben

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property is in a perfect spot for dining and shopping! Loved our stay and the staff! Only downfall we hated was having to pay for the parking per night. Other than that it’s a great place to stay!
於 2024 年 4 月住了 2 晚
GM 於 2024年5月3日的回應
Dear Ruben, Our convenient location and top-notch staff are major benefits that separate us from our competitors. Thank you so much for being our guest and taking the time to let us know that you had a great stay overall. We appreciate your review and hope to host you again should you return to the area. Best, Christian Luginbyhl, GM

10/10 優異

Rogelio

讚好:整潔度、職員與服務、設施服務和住宿狀況
Really quiet place and nice shopping area
於 2024 年 4 月住了 1 晚
GM 於 2024年4月30日的回應
Dear Rogelio, Thank you for your kind comments. I am thrilled that you liked our quiet accommodations and nice shopping area. The best compliment is a return stay. We appreciate your loyalty and look forward to seeing you again soon. Best, Christian Luginbyhl, GM

10/10 優異

Aaron

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and professional staff
於 2024 年 4 月住了 1 晚
GM 於 2024年4月29日的回應
Dear Aaron, I know that I am biased, but our housekeeping staff is the finest in San Antonio. Thank you so much for being our guest and recognizing the hard work of our team in this kind review. We are thrilled that you were more than satisfied with your stay, and we hope to welcome you back soon. Best, Christian Luginbyhl, GM

10/10 優異

Rocko

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay!
於 2024 年 4 月住了 1 晚
GM 於 2024年4月29日的回應
Dear Rocko, Thank you for sharing your high opinion of our property with other potential travelers. We enjoyed hosting you and hope you find a reason to return to the area soon. Best, Christian Luginbyhl, GM

10/10 優異

Joshua

讚好:整潔度、職員與服務和住宿狀況
Great stay
於 2024 年 4 月住了 1 晚
GM 於 2024年4月28日的回應
Dear Joshua, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Christian Luginbyhl, GM

2/10 很差

Esmi

家人同遊, 多人同遊
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Upon booking through Expedia; hotel mentioned Breakfast Included. I asked the clerk when checking in, "What time is breakfast served," clerk replied, "7am to 10am" to my dismay, NO BREAKFAST WAS ABAILIABLE, my family and I were routed to Starbucks, REALLY!!!! We paid over $330.00 and NO BREAKFAST was offered here. Total disappointment, I was lied to
於 2024 年 4 月住了 1 晚
GM 於 2024年4月27日的回應
Dear Esmi, Providing the highest level of hospitality is our number one priority, and I sincerely apologize for falling short of meeting your expectations. I am sorry for the confusion about breakfast. We are typically offer food and beverage for breakfast in the morning, and a variety of dinner and cocktail options in the evening. Your feedback is greatly appreciated, and we hope to serve you better on a return visit. Sincerely, Christian Luginbyhl, GM

10/10 優異

Lorena

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Todo
於 2024 年 4 月住了 2 晚
GM 於 2024年4月25日的回應
Dear Lorena, Thanks for sharing this flawless review of your experience with us. We really appreciate the support and hope to host you again. Sincerely, Christian Luginbyhl, GM

10/10 優異

Gerardo

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location and great rooms clean
於 2024 年 4 月住了 1 晚
GM 於 2024年4月21日的回應
Dear Gerardo, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our convenient location and clean rooms while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Christian Luginbyhl, GM

10/10 優異

Norman

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean rooms and comfortable beds
於 2024 年 4 月住了 1 晚
GM 於 2024年4月21日的回應
Dear Norman, On behalf of our entire team, thank you for your kind review. It's wonderful to know that your stay was enjoyable and our rooms clean and comfortable. Our associates work hard to provide a pleasant experience, so we appreciate that you took the time to review our hotel. Thank you for choosing us while in the area. Best, Christian Luginbyhl, GM

2/10 很差

april

讚好:職員與服務
不滿:住宿狀況
Air conditioning is loud and stopped working
於 2024 年 4 月住了 3 晚
GM 於 2024年4月15日的回應
Dear april, Thank you for choosing us. Our goal is to exceed our guest's expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you better in the future. Sincerely, Christian Luginbyhl, GM

10/10 優異

Ricardo

讚好:整潔度
於 2024 年 3 月住了 1 晚
GM 於 2024年4月18日的回應
Dear Ricardo, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Christian Luginbyhl, GM

6/10 一般

William

家人同遊
讚好:整潔度
不滿:住宿狀況
We stayed at the hotel to try to view the eclipse. The hotel is quiet, clean, near shopping and restaurants, and near the freeway. The hotel restaurant was completely closed and appeared to be under renovation, but we were never told about it. It was hard to even find coffee. This was very disappointing to us for the relatively high price we paid for the rooms.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月13日的回應
Dear William, I am sorry to hear that we let you down and you didn't enjoy your stay. We never want to leave our guests with a poor impression of our Courtyard. I apologize that you were not made aware of the renovation and hope that we have the chance to redeem ourselves to you on a future visit. Sincerely, Christian Luginbyhl, GM

4/10 欠佳

Raul

於 2024 年 4 月住了 1 晚
GM 於 2024年5月2日的回應
Dear Raul, We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us. Sincerely, Christian Luginbyhl, GM

10/10 優異

Mauricio

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
GM 於 2024年4月13日的回應
Dear Mauricio, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Christian Luginbyhl, GM

10/10 優異

Javier Francisco

Muy bien todo
於 2024 年 4 月住了 1 晚
GM 於 2024年4月9日的回應
Dear Javier Francisco, Reviews just don't get any better than this one. Thank you so much for your support of our Courtyard and your five-star review. We loved having you as our guest, and we can't wait to welcome you back! Sincerely, Christian Luginbyhl, GM

10/10 優異

Javier Francisco

家人同遊
讚好:整潔度、設施服務和住宿狀況
Excelente
GM 於 2024年4月7日的回應
Dear Javier Fancisco, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Christian Luginbyhl, GM

10/10 優異

Scott (Willis)

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed the great staff and nice hotel
於 2023 年 12 月住了 3 晚
GM 於 2024年3月27日的回應
Dear Scott, Thank you for taking the time to write. I'm happy that our service and well-maintained accommodations made for an enjoyable stay. A return visit is the best compliment! Best, Christian Luginbyhl, GM

6/10 一般

Joshua

家人同遊
不滿:住宿狀況
I didn’t like the smell of the room it smelled like the carpet was wet
於 2024 年 3 月住了 2 晚
GM 於 2024年3月22日的回應
Dear Joshua, Our goal is to offer a bright, fresh, and comfortable hotel, so I sincerely regret we let you down in these areas. We are grateful for your patronage and your time in sharing this feedback. We do review it as a team to foster improvements. For this reason, we hope that you might consider a return visit. We'd love another opportunity to show you that comfort is our top priority. Sincerely, Christian Luginbyhl, GM

10/10 優異

Pedro (Round Rock)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, quiet and pleasant! Need for more quarters! Quick stay close to six flags fiesta. Had a Room for us who are spur of the moment people! Thanks’
於 2024 年 3 月住了 1 晚
GM 於 2024年3月12日的回應
Dear Pedro, We're thrilled to hear that you enjoyed your stay in our sparkling clean accommodations in San Antonio! We'll make sure to pass on your kind words to our dedicated housekeeping team, who work tirelessly to maintain our high standards. Please know you're always welcome back anytime you return to the area! Best, Christian Luginbyhl, GM

10/10 優異

Sandra

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great rooms and located in a central area . Only difference fy the last time I stayed was that park if us now charged for the stay at the hotel.
於 2024 年 2 月住了 2 晚
GM 於 2024年3月11日的回應
Dear Sandra, I’m so glad you returned to enjoy our hotel and amenities! Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Christian Luginbyhl, GM

8/10 不錯

Stockton

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place, just sad that they didn’t have the bar open as advertised.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月6日的回應
Dear Stockton, Our team is dedicated to ensuring that you have a comfortable and enjoyable stay with us. Thank you for taking the time to write a review, as your feedback is invaluable in helping us achieve this goal. We were sorry to hear that the closed bar affected your experience at our hotel. We appreciate your decision to choose us during your visit to the area, and we would love to have the opportunity to welcome you back in the future. Best, Christian Luginbyhl, GM

4/10 欠佳

Mely

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hmm i'm a little torn with this rating, staff was amazing truth be told, parking is $10 a night, with absoloutely no parking available...you have to park so far, as a single mom with two children in a different city its a bit alarming, theft was mentioned in reviews, and the bed is hard as a rock, making my two nights unrestful with backache. I love staying at Marriotts; just I will think twice now to actually listen to reviews prior, a couple people had mentioned this before, I overlooked it.
於 2024 年 2 月住了 2 晚
GM 於 2024年3月1日的回應
Dear Mely, While I am pleased to hear that you found our staff to be a highlight of your stay, I apologize that you didn't have much else that stood out as a positive. We strive to exceed our guests' expectations, and I regret falling short. Thank you for taking the time to share this review and for being our valued Guest. We hope you will give us another chance in the future. Sincerely, Christian Luginbyhl, GM

10/10 優異

Aric

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Overall great stay!!!
Great area to stay and was very affordable! We will be coming back here!
於 2024 年 2 月住了 1 晚
GM 於 2024年2月22日的回應
Dear Aric, Our most cherished compliment is when our guests plan to return to our hotel. It brings us immense joy to know that you had a delightful stay and decided to leave a great review. We, the entire staff at the Courtyard by Marriott San Antonio Six Flags at The Rim, sincerely thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon. Best, Christian Luginbyhl, GM

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
GM 於 2024年2月22日的回應
Dear Anonymous, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Christian Luginbyhl, GM

10/10 優異

Sandra

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚

6/10 一般

JOSE

家人同遊
讚好:住宿狀況
不滿:整潔度、職員與服務和設施服務
Muy mal servicio
於 2024 年 2 月住了 2 晚
GM 於 2024年2月19日的回應
Dear JOSE, I'm sorry our service was not to your liking; please forgive us. Guest satisfaction is our highest priority, and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages improvement for future stays. Thank you for taking the time to share your review with us. Sincerely, Christian Luginbyhl, GM

10/10 優異

gustavo

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 2 月住了 2 晚
GM 於 2024年2月19日的回應
Dear gustavo, Thank you for this flawless rating. We enjoyed hosting you and hope to do so again soon. Best, Christian Luginbyhl, GM

10/10 優異

Roger

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
I was surprised there was extra charge to parrk. Suggest to charge 10 more per room and not be asking extra to park.
於 2024 年 2 月住了 1 晚
GM 於 2024年2月18日的回應
Dear Roger, We try to be as transparent as possible regarding our charges, so I'm sorry for our breakdown in communications regarding our parking fee. We appreciate you choosing us and hope to welcome you again in the near future. Best, Christian Luginbyhl GM

8/10 不錯

Jaysal (Sugar Land)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is nice. The staff is very friendly. A little wear and tear in the rooms but clean. I would stay there again.
於 2024 年 2 月住了 1 晚
GM 於 2024年2月18日的回應
Dear Jaysal, We love hearing guests say that they would stay with us again! Thank you for your feedback and for giving us some areas of improvement. We strive to be the best hotel in the area, and our guests help us achieve that goal by sharing their thoughts about our hotel. Please find a reason to visit again soon. Best, Christian Luginbyhl GM

10/10 優異

Jennifer (Lamesa)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Manuel

讚好:整潔度、職員與服務、設施服務和住宿狀況
El mejor de los hoteles por el mejor precio excelente opción mi próxima elección para regresar
於 2024 年 2 月住了 1 晚
GM 於 2024年2月15日的回應
Dear Manuel, Thank you for taking the time to share your review with other travelers and us. I'm pleased to hear that you had no complaints and enjoyed every aspect of your stay. There is no better compliment than a return visit, so we hope to see you again soon. Sincerely, Christian Luginbyhl, GM

8/10 不錯

Jon

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

8/10 不錯

FRANCISCO (Laredo)

家人同遊
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Terrible, and unpolite staff. Even though they have ample parking, they charge extra. Not nice, they should tell in advance.
於 2024 年 2 月住了 1 晚
GM 於 2024年2月12日的回應
Dear FRANCISCO, Parking is available at a premium in the San Antonio area. We are glad to offer our guests one option without worrying about city limitations or towing. We appreciate your feedback and consider it as we continually monitor our guest offerings. Sincerely, Christian Luginbyhl, GM

10/10 優異

joseph

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Courtyard I10
hotel was very new and easy to locate
於 2024 年 2 月住了 1 晚
GM 於 2024年2月12日的回應
Dear joseph, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Christian Luginbyhl, GM

8/10 不錯

Jennifer

家人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

10/10 優異

Renee (Las Cruces)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
New, quiet and cozy!!
於 2024 年 2 月住了 1 晚
GM 於 2024年2月11日的回應
Dear Renee, Thank you for taking the time to share your experience and for championing our hotel! We are so appreciative of your generous review and hope to welcome you again soon. Best, Christian Luginbyhl GM

4/10 欠佳

Patrick

讚好:職員與服務
不滿:住宿狀況
I’ve stayed here a couple of times and never had an issue until this most recent stay, the pillows on my bed upon arrival had BLOOD STAINS on the back of them, I was very disgusted and disappointed
於 2024 年 2 月住了 1 晚
GM 於 2024年2月10日的回應
Dear Patrick, I am sorry for the condition of your linens. Some stains can remain post-laundering, but we should have caught them in our quality control. Please accept my deepest apologies regarding our lack of attention to detail. We appreciate you staying with us and hope to serve you on a future visit better. Sincerely, Jose Garza, GM

4/10 欠佳

Jazmin

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was ok, I don't agree, it's that they charge $10 for parking
於 2024 年 2 月住了 1 晚
GM 於 2024年2月10日的回應
Dear Jazmin, I am sorry that you were disappointed with the parking. In San Antonio, as in most large cities, parking is valued at a premium, and fees are required for the upkeep of the parking areas. Charges are typically kept separate from the room fees, as only some people who stay at the hotel have a car. We appreciate your review and hope to host you again in the future. Sincerely, Jose Garza, GM