Overall is good
I believe needs an update on finishes
Its feels old
Rafael
於 2025 年 6 月住了 1 晚
4/10 欠佳
Michael
親子同遊
2025 年 7 月 26 日
不滿:整潔度和住宿狀況
Not what I expect from the Westin. Our baby found a toe nail on the floor within the first few minutes of arrival. The ice maker was broken on my floor and the one below, found one working further upstairs. The entire property needs maintenance and updating. Lots of paint and drywall damage in hallways and rooms, multiple broken tiles in the bathroom.
The parking is paid only, internet is an additional charge and I've had better breakfast included at other hotels, the quality wasn't worth the premium price but there is an alternative a 4 minute walk away for breakfast.
The staff was friendly, although it took two requests to get a crib delivered.
Michael
於 2025 年 7 月住了 2 晚
4/10 欠佳
Austin
親子同遊
2025 年 7 月 26 日
讚好:職員與服務
不滿:整潔度和住宿狀況
Rooms feel dirty and outdated
Austin
於 2025 年 7 月住了 1 晚
8/10 不錯
Chad
2025 年 7 月 26 日
Very clean
Chad
於 2025 年 7 月住了 1 晚
10/10 優異
Daniel
商務旅客
2025 年 7 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Upscale and felt welcomed by the professional staff. Great buffet breakfast and staff each morning. My situation required a early check in and a late checkout which the front desk employees made possible instantly!
Daniel
於 2025 年 7 月住了 1 晚
8/10 不錯
JOSE ENRIQUE
家人同遊
2025 年 7 月 25 日
讚好:職員與服務和設施服務
不滿:住宿狀況
Viejo y descuidado la zona de alberca está ya muy deteriorada y sucia
JOSE ENRIQUE
於 2025 年 7 月住了 5 晚
6/10 一般
Gabriela
家人同遊
2025 年 7 月 23 日
讚好:職員與服務和設施服務
不滿:整潔度
Cuesta el estacionamiento y mi cuarto olía a humedad y no se iba el agua en la regadera
Gabriela
於 2025 年 7 月住了 5 晚
10/10 優異
Samantha
伴侶同遊
2025 年 7 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy and enjoyable stop for the night.
Samantha
於 2025 年 7 月住了 1 晚
10/10 優異
SCOTT F
家人同遊
2025 年 7 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
SCOTT F
於 2025 年 7 月住了 3 晚
4/10 欠佳
Leon
伴侶同遊
2025 年 7 月 22 日
讚好:設施服務
不滿:職員與服務
For a Marriott property I really expected more but after staying here it really took the taste out of my mouth. First of all the lady at the front desk didn’t briefly explain that I had to set my leaving date for the parking so it won’t charge my card every time. I was only told that if I had paid for the parking one time that I didn’t need to again(I don’t know why the hotel doesn’t provides parking for the guest) and that’s what I did. I pay for the parking once and come to find out I was being charged everything I come in and out. When I went to explain it to lady at the front desk she totally disregarded my feelings and went back to what she was doing. Then I was told if I had sign up and become a Marriott member I would receive free WiFi, but upon checking out I was billed $9.95 twice for WiFi. And it barely worked unless you are on the 1st- 4th floor. I was on the 9th so it didn’t even work I was on my data the entire time there. let’s not talk about the TV that was in my room. It was like the remote wasn’t for the tv because it barely move or allowed me to select Anything unless I’m directly facing the TV.
On the in room dining menu it says 6:00am - 11:00pm or 11:00am - 11:00pm. It was 1:30pm when me and my wife didn’t wanted to move and just ordered room service. I called room service about 4 times and even left a voice message saying to call back and no one ever did.
Leon
於 2025 年 7 月住了 4 晚
10/10 優異
Lesley
伴侶同遊
2025 年 7 月 21 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was absolutely amazing. Quiet and cozy. Staff was amazing and helpful as well.
Lesley
於 2025 年 7 月住了 2 晚
6/10 一般
Stephen
家人同遊
2025 年 7 月 20 日
不滿:住宿狀況
Overall the hotel was acceptable for us being there only one night. However, this hotel needs a face lift as it is looking old
Stephen
於 2025 年 6 月住了 1 晚
2/10 很差
Veronica
伴侶同遊
2025 年 7 月 20 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
We had a horrible experience at the hotel. The server that assisted us the morning we were there. He contradicted, gave my husband attitude and put his finger inside the coffee to determine the temperature of the coffee, my husband wanted his coffe warm and the one provided was cold.
Veronica
於 2025 年 7 月住了 3 晚
8/10 不錯
Adrian
親子同遊
2025 年 7 月 20 日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The Hotel is old
Adrian
於 2025 年 7 月住了 4 晚
10/10 優異
April
2025 年 7 月 18 日
讚好:整潔度、職員與服務和住宿狀況
Thank you for making my stay enjoyable
April
於 2025 年 7 月住了 1 晚
10/10 優異
joseph
親子同遊
2025 年 7 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel for the family! 5 Star feel without 5 star price!!
joseph
於 2025 年 6 月住了 1 晚
10/10 優異
Theresa
伴侶同遊
2025 年 7 月 14 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Well maintained & helpful staff. Very nice accommodations.
Theresa
於 2025 年 7 月住了 1 晚
4/10 欠佳
Steven
家人同遊
2025 年 7 月 13 日
不滿:整潔度、設施服務和住宿狀況
Out dated
Steven
於 2025 年 7 月住了 2 晚
10/10 優異
Shanice
2025 年 7 月 12 日
讚好:整潔度、設施服務和住宿狀況
Property was always clean and beautiful! Front desk staff were very friendly and helpful.
Shanice
於 2025 年 7 月住了 2 晚
2/10 很差
Ana
2025 年 7 月 11 日
不滿:整潔度、職員與服務和住宿狀況
Horrible . Dirty . Unsafe parking
Ana
於 2025 年 7 月住了 2 晚
8/10 不錯
Mario
2025 年 7 月 10 日
讚好:整潔度、職員與服務和住宿狀況
Great Hotel, just would be a good idea to renovate beds and showers