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哥斯達黎加貝倫牧場萬豪酒店的評價

4.5 out of 5
哥斯達黎加貝倫牧場萬豪酒店
700 meters West from Bridgestone/Firest, La Asunción, Heredia

評價

9.2

卓越

10 分評分，優異；1004 則評價中有 686 則" "
8 分評分，不錯；1004 則評價中有 199 則" "
6 分評分，一般；1004 則評價中有 76 則" "
4 分評分，欠佳；1004 則評價中有 25 則" "
2 分評分，很差；1004 則評價中有 18 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Feng

於 2023 年 7 月住了 1 晚
Hotel Management 於 2023年8月8日的回應
Thank you for taking the time to give us the top rating, we are delighted to see you enjoyed your stay.

8/10 不錯

chieg

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
还算可以，
於 2019 年 1 月住了 1 晚
Tour and Travel Manager 於 2019年2月1日的回應
Dear guest, Thank you for your review.

8/10 不錯

Meena (atlanta)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wish the shuttle from the airport was more frequent, otherwise the property is a great stay!
於 2024 年 5 月住了 1 晚

2/10 很差

Nico

不滿：整潔度、職員與服務、設施服務和住宿狀況
The put me in a terrible room, and was not able to change, unless I pay for upgrade!
於 2023 年 3 月住了 2 晚

10/10 優異

Christina

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed here the last night of our honeymoon. Roberto found out and gave us a beautiful room. Then Sofia, Shar, and Caleb left us a little gift with a note. It was the first time I saw my married name in print. We’re so grateful for the extra efforts. The grounds were beautiful and the bedding was comfortable, so we had a great stay.
於 2024 年 5 月住了 1 晚
Hotel Management 於 2024年5月3日的回應
Thank you for sharing your experience and recognizing our associates for going above and beyond. Congratulations on your wedding!

8/10 不錯

Ivan

Although our room was very clean, the rest of the hotel is dirty and dated.
於 2024 年 4 月住了 1 晚

10/10 優異

Guru

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent property and great service.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年5月3日的回應
Thank you for your wonderful review!

10/10 優異

Antonio

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
An amazing place to stay, with every amenity at our fingertips. Just beautiful. Food was excellent, high quality, again every type of food you could want. Loved our stay.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年5月3日的回應
Thank you for your wonderful review, we are delighted to see you enjoyed your stay and look forward to welcoming you back in future!

10/10 優異

Arialis

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everyone so friendly and very polite . Amazing people everything was excellent.
於 2024 年 4 月住了 5 晚
Hotel Management 於 2024年5月3日的回應
Thank you for recognizing the warm service our team provides!

10/10 優異

Stephanie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful views. Nice to walk around the property. The bar was fun, lively, everyone was friendly staff and guests. It was a great weekend.
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年5月3日的回應
We are delighted to see you had a wonderful weekend getaway with us, thank you for your review.

10/10 優異

Herb

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年5月3日的回應
Thank you!

10/10 優異

Antonio

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent stay, the food was exceptional, staff super friendly, helpful, spoke English with us. Helped celebrate a birthday while we were there. What a beautiful place.
於 2024 年 4 月住了 5 晚
Hotel Management 於 2024年4月14日的回應
Thank you for sharing your birthday with us, we are happy to see you enjoyed the warmth of our team.

10/10 優異

Elizabeth

於 2024 年 3 月住了 4 晚
Hotel Management 於 2024年5月3日的回應
Thank you for your review.

10/10 優異

alba

於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年5月3日的回應
Thank you for sharing your review!

10/10 優異

Talia (Atlanta)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Entire staff was very friendly and polite, throughout the front desk to the restaurant. Rooms were clean and very nice. Would definitely come back.
於 2024 年 3 月住了 4 晚
Hotel Management 於 2024年5月3日的回應
Thank you for sharing your wonderful experience with us, we are happy to see you enjoyed your entire stay, especially the warm hospitality our team provides. We look forward to welcoming you back soon!

10/10 優異

Monica

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The verandas were incredibly comfortable. The views of the mountains were lovely, and the presence of playful parrots was so fun. The spa was terrific. The pool area was fun and lots of space for sunbathing.
於 2024 年 3 月住了 3 晚
Hotel Management 於 2024年4月14日的回應
Delighted to see you loved your stay, we too love the abundant flora and fauna on the property - including the playful parrots.

10/10 優異

Victoria

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This property is gorgeous...has old world charm and maintained very well. The staff all know English or try their best and they also frequently check in about your stay. There are several restaurant experiences to choose from and they accept the dollar. I would absolutely stay here again!
於 2024 年 3 月住了 3 晚
Hotel Management 於 2024年4月14日的回應
We are delighted to see you enjoyed everything about your experience and look forward to welcoming you back soon!

10/10 優異

Juan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The style is marvelous.
於 2024 年 3 月住了 5 晚
Hotel Management 於 2024年4月14日的回應
Thank you for recognizing our colonial architecture, we are delighted to see your review!

10/10 優異

Gordon

讚好：整潔度
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年5月3日的回應
Thank you for your wonderful review

2/10 很差

WEN

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Extremely disappointed with the hotel's airport transportation service. Despite booking in advance, the shuttle never arrived, leaving me stranded for over an hour. This lack of reliability from the management was deeply disappointing and significantly impacted my stay.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年5月3日的回應
Thank you for sharing your comment, the airport shuttle does not require advance reservations as it runs on a set schedule that was shared with you prior to your arrival.

8/10 不錯

Luz Yaneli

讚好：住宿狀況
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年4月14日的回應
Thank you for your review

10/10 優異

stephanie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We were only there for one night, but it was a pleasant stay in a hotel located close to the airport that had a resort feel.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年4月14日的回應
Thank you, we are happy to see you enjoyed the resort fee we offer while being conveniently located in the city and close the airport.

6/10 一般

Jorge

商務旅客
讚好：整潔度
不滿：住宿狀況
The facilities are fine, limited dinning in the area. Service is acceptable
於 2024 年 3 月住了 2 晚
Hotel Management 於 2024年4月14日的回應
Thank you for taking the time to submit a review.

10/10 優異

Nancy K.

於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年5月3日的回應
Thank you for your great review

10/10 優異

Laura

讚好：整潔度、職員與服務、設施服務和住宿狀況
Best place to stay near San Jose!
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年3月5日的回應
Thank you for your review! We look forward to welcoming you back in future.

6/10 一般

Nicholas

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務和設施服務
We stayed for one night before our departure the next morning. The resort is an oasis of luxury in not a very desirable area. Aside from convenience to the airport, the location has nothing much to offer. You certainly wouldn't leave the premises for an evening stroll. Once ensnared, customers have no where else to go. The hotel seems to take advantage of these circumstances and their clientele to charge truly extravagant prices in their restaurant with poor (_slow_) service and subpar food that is cold on arrival. It was actually the worst dining experience we had in all of our stay in Costa Rica. It seems like the lack of any local competition provides no incentive to focus on the quality of the customer experience. I'm sorry then to not provide a strong recommendation.
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年3月5日的回應
We are sorry to hear you did not have an opportunity to go for a stroll as there are various restaurants, bars and stores within walking distance which our guests normally enjoy. We appreciate your feedback on your dining experience as it allows us to grow, and have shared with our team.

8/10 不錯

RITA ADRIANA

The food was not that good
於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年3月5日的回應
We are sorry to hear that was your experience.

10/10 優異

Lina

家人同遊
讚好：整潔度、職員與服務和設施服務
We liked the variety of restaurants and things to do around the resort.
於 2023 年 12 月住了 4 晚
Hotel Management 於 2024年2月22日的回應
We are delighted to see you explored the area and enjoyed it.

8/10 不錯

Andrea Elizabeth

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
This hotel was like a resort. The staff were very friendly and helpful. There were many things to do on site such as pool, restaurants, spa, driving range, tennis court and gift shop. Pros: -many amenities -nice staff -clean comfortable rooms -free juices, bar tending class, movie nights, etc Cons: -its very windy so sitting outside or playing tennis was difficult -the airport shuttle only runs a few times a day and doesnt run later in the evening -not many vegan options and no vegan desserts -bathroom has a barn door which never shuts properly and has a large gap between the wall and the door. There is no privacy. The door is also frosted so getting up in the middle of the night to use the washroom is disturbing to others. Get rid of these! -no fridge or microwave in the room. We had many leftovers and snacks but nowhere to keep them -poolside chairs are a little old -Uber is cheaper than taxi to get to the airport and downtown. Would have been nice to have a shuttle to downtown or the mall
於 2024 年 2 月住了 7 晚
Hotel Management 於 2024年2月22日的回應
Thank you for sharing your review, it is great to see you found our team friendly and helpful. We are sorry to see you did take advantage of the mini fridge located in every room and will work with our pastry team to add vegan dessert options at Hacienda Kitchen restaurant.

10/10 優異

Nelson

於 2024 年 1 月住了 2 晚
Hotel Management 於 2024年4月14日的回應
Thank you for your wonderful review.

10/10 優異

Gordon

Beautiful hotel & setting. Very good gym & spa. Good breakfast buffet & outdoor seating.
於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年2月12日的回應
Thank you for your wonderful review, we are happy to hear you enjoyed the outdoor seating at breakfast as well as the other amenities.

10/10 優異

Rick

讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月9日的回應
Thank you for your fantastic review

10/10 優異

Michael

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful 4 star hotel just 9 minute shuttle to airport, lovely green oasis, wonderful staff
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月9日的回應
Thank you for your stay, we are delighted to hear you enjoyed our hacienda and the warmth of our team.

10/10 優異

Deborah (Mahwah)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We have stayed here many times. Love this hotel and this trip the staff was exrra amazing. Recognized my platinum status and gave us a great room! Highly recommend!
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月5日的回應
Thank you for your review, we look forward to welcoming you back in future!

10/10 優異

FIONA (Sandys)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
24 hour cafe service, great food in restaurants, poolside service, driving range.
Hotel Management 於 2024年2月5日的回應
Thank you for your wonderful review!

10/10 優異

Ethiopia

讚好：整潔度、職員與服務、設施服務和住宿狀況
The facility was clean, nice pool, excellent gym, sauna, steam bath etc and more importantly, the staff were friendly, helpful people.
於 2024 年 1 月住了 15 晚
Hotel Management 於 2024年2月5日的回應
Thank you for your wonderful review, we are delighted to see you enjoyed everything about your stay especially our team!

8/10 不錯

Helen

讚好：整潔度、職員與服務和住宿狀況
Large beautiful property
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月5日的回應
Thank you for your great review!

10/10 優異

Karl (SAN DIEGO)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I love this hotel the front desk is great especially Caleb & Jackeline and Gianinna. The spa is fabulous especially Laura. Carlos the bellman is super friendly and helpful and the staff at the restaurants were amazingly tasty. Room service was impeccable and the attention to detail is remarkable - I loved the cold pool and the lounge chairs were downright decadent. I was given an upgrade to the golf view suite and it was a gem. One night my GF and I took part in the rodízio bbq which was a great deal for really feasting on all types of meats. The gym is modern and fully equipped and the grounds offer multiple walking paths if you like to stroll in nature. This hotel has it all. Delicious food, excellent service and beautiful surroundings. You really cannot go wrong booking this little piece of heaven between the mountains and the coffee plantations lis it’s minutes from the airport but feels like a whole different world of natural harmony and blissful peace amidst the kindest of peoples. Pura Vida
於 2024 年 1 月住了 5 晚
Hotel Management 於 2024年2月5日的回應
Thank you very much for your wonderful review and recognizing the excellence of our team, we will ensure they are recognized! We look forward to welcoming you back in the near future, pura vida.

6/10 一般

Josipa-Ivona

讚好：整潔度和職員與服務
於 2024 年 1 月住了 2 晚
Hotel Management 於 2024年1月23日的回應
Thank you for your review

8/10 不錯

Daniel

於 2024 年 1 月住了 2 晚
Hotel Management 於 2024年1月22日的回應
Thank you for submitting a review.

10/10 優異

Jennifer

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
While I was just there for the final night of my trip to CR, the resort was a lovely splurge - staff were exceptional and the hotel was wonderful. Wish I checked-in earlier to get more time to enjoy it!
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年1月22日的回應
Thank you kindly for your review, hopefully we get to host you for a longer stay on your next trip to Costa Rica so you may enjoy even more!

8/10 不錯

Donald (Bakersfield)

於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月9日的回應
Thank you for your review.

10/10 優異

Jan

於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年1月16日的回應
thank you for sharing your review!

8/10 不錯

Loretta

讚好：整潔度、職員與服務和住宿狀況
an oasis near the airport
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年1月16日的回應
Thank you for your wonderful comment about our hotel

10/10 優異

Carina

於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年1月16日的回應
Thank you for your great review

8/10 不錯

Tony

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年1月16日的回應
Thank you for your review

8/10 不錯

Jamie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 6 晚
Hotel Management 於 2024年1月16日的回應
Thank you for sharing your review

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay!
The place is great, the rooms, restaurants, service, everything was really nice and we enjoyed our stay a lot.
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年1月9日的回應
Thank you for your wonderful review, we are delighted to see you enjoyed every aspect of your stay with us and look forward to hosting you again soon.

6/10 一般

Jacqueline (Blacksburg)

於 2023 年 12 月住了 2 晚
Hotel Management 於 2024年1月9日的回應
Thank you for submitting a score

10/10 優異

Damir

於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月5日的回應
Thank you for your fantastic review!