圣荷西威斯汀酒店点评

查看供应情况

关于圣荷西威斯汀酒店的点评

圣荷西威斯汀酒店

302 South Market Street, San Jose, CA

8.6

超赞

9.0/10

清洁度

8.8/10

员工和服务

8.2/10

服务设施

8.6/10

住宿条件和设施

8.4/10

环保

10/10 超赞

Hao Cheng

商务旅客

2023年12月21日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Good

2023 年 12 月入住 4 晚

Tony 于 2023年12月22日的回复

Thanks for the feedback we appreciate it!

10/10 超赞

真实旅客

2021年02月17日

满意：清洁度、员工和服务、住宿条件和设施

All very good , I like

2021 年 2 月入住 3 晚

Stephen Santana 于 2021年02月18日的回复

Thank you very much for this review and we hope you come back to visit us again real soon!

8/10 还可以

Todd

带宠物出行

2024年05月20日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

This trip to the Westin San Jose was great, really nice place. The shower was amazing, rainfall shower head and it got hot quickly. The staff is very helpful. But there are a few things they could do better on. 1 - This is such a fancy hotel, why do they skimp on their toilet paper? Most everything else was first class, but why use TP that I is worse than what you will find in the bathroom at a gas station. 2 - They don't tell you about pet fees and "mandatory" valet parking. The only reason it is needed is because there isn't really a choice as there are no other lots close by. The pet fee is $40 a night, the valet parking is $51 a night and the parking is offsite. I will give credit to their valet employees, they were quick to check us in and quick to retrieve your car. 3 - Another thing about going first class but then failed in an area would be their TV's in the rooms. There was no ability to access streaming services on them, they have Direct TV which sounded great, but they have the lowest selection of channels I would expect in a hotel as first class as this ones wants to be. We had a great stay, but these 3 items could use some attention, and Expedia could have added in the parking situation and the pet fee.

2024 年 5 月入住 3 晚

JL 于 2024年05月21日的回复

Thank you for taking the time on sharing us your feedback. We apologize for any inconvenience that you experience while staying with us. We hope to welcome you back in the future.

10/10 超赞

Carolyn Jacot

2024年05月20日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 5 月入住 1 晚

Front Desk 于 2024年05月21日的回复

Thank you for your review. We look forward to your next stay with us. - Hotel Management

2/10 糟糕

Francisco

2024年05月20日

不满意：员工和服务

2024 年 5 月入住 1 晚

JL 于 2024年05月21日的回复

Thank you for taking the time on sharing us your feedback. We apologize for any inconvenience that you experienced while staying with us.

2/10 糟糕

Jason

2024年05月20日

2024 年 5 月入住 1 晚

JL 于 2024年05月21日的回复

Thank your to taking the time on sharing us your feedback. We apologize for any inconvenience that you experienced while staying with us.

10/10 超赞

Chau

2024年05月19日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 5 月入住 2 晚

JL 于 2024年05月21日的回复

Thank you for taking the time on sharing us your feedback. We hope to welcome you again in the future.

10/10 超赞

Susan

2024年05月18日

Great stay!

2024 年 5 月入住 1 晚

Front Desk 于 2024年05月20日的回复

Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 超赞

Haunani

2024年05月12日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Loved the area. It seemed central to everything. Room was clean. A little small but it was perfect for us. The staff were friendly and really valued their customers while they stayed there. They make you sign a contract with the understanding that there are to be no parties, no loitering in the hallways, no excessive noise and if you are reported you will be removed from the property. It smells wonderful in the front lobby as well.

2024 年 5 月入住 1 晚

Front Desk 于 2024年05月13日的回复

Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 超赞

Trenton

2024年05月8日

2024 年 5 月入住 1 晚

JL 于 2024年05月9日的回复

Thank you for taking the time on sharing us your feedback. We hope tow welcome you back in the future

10/10 超赞

Li

2024年05月7日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 4 月入住 1 晚

JL 于 2024年05月9日的回复

Thank you for taking the time on sharing us your feedback. We hope to welcome you back in the future

6/10 一般

zhiyong

与配偶出行

2024年05月6日

No parking in the property. Valet parking price is high.

2024 年 5 月入住 2 晚

JL 于 2024年05月7日的回复

Thank you for taking the time on sharing your feedback. We apologize for the inconvenience regarding our parking charges. We hope to welcome you again in the future

10/10 超赞

Malise

商务旅客

2024年05月4日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very nice staff, convenient valet parking, perfect location downtown with proximity to everything. The hotel was gorgeous!

2024 年 3 月入住 2 晚

Front Desk 于 2024年05月6日的回复

Thank you for your review. We look forward to your next stay with us. - Hotel Management

6/10 一般

kyle harrison

2024年05月3日

2024 年 4 月入住 1 晚

10/10 超赞

Luis

与配偶出行, 团体旅客

2024年05月3日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Beautiful place. Comfortable rooms, a little small but it wasnt that bad.

2024 年 4 月入住 1 晚

Front Desk 于 2024年05月3日的回复

Thank you for your review. We look forward to your next stay with us. - Hotel Management

4/10 很差

Elliott

与配偶出行

2024年04月29日

不满意：住宿条件和设施，清洁度

Typically stay at a property across the street from here and decided to try the Westin for a change. Upon checking in, I mentioned being a rewards member but my phone was cooperating and couldn’t pull up my number, the clerk told me to come back with it later. I guess it’s not something they could look up for me. The building is historic and I do realize there will be concessions given to staying in such a property, such as rooms typically being smaller that more modern properties. This was the case, our king room was definitely small in comparison to what we are accustomed to, but not a deal breaker. The Westin is known for their signature scent, which is the same at all locations. We love the scent and have candles in our own home. Unfortunately, upon entering our room, the Westin scent wasn’t what greeted us, rather it was the strong scent of marijuana, as if someone had been there shortly before our checkin. The room felt dingy and in need of maintenance. Toilet continuously ran, hot water tap peeled, hvac system was startlingly loud. The bed was pretty firm, linens were nice. The location is downtown and on a busy intersection, we listened to the sounds most of the night and made it difficult to sleep. Ultimately, we have no plans on returning to this property and will return to the property we typically stay at.

2024 年 4 月入住 1 晚

Front Desk 于 2024年04月29日的回复

Thank you for your review. We look forward to your next stay with us. - Hotel Management

4/10 很差

Richard

2024年04月29日

满意：清洁度

不满意：服务设施，员工和服务

No hotel parking! I left one day early on a five day stay. I not not receive a one day credit (robbery) Richard Meyers Marriott member!

2024 年 4 月入住 5 晚

Front Desk 于 2024年04月29日的回复

Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 超赞

Suzanne

与配偶出行

2024年04月21日

满意：员工和服务，清洁度

A little outdated but classy place the Italian restaurant looks amazing

2024 年 4 月入住 1 晚

JL 于 2024年04月21日的回复

Thank you for taking the time on sharing us your feedback. We hope to welcome you again soon!

10/10 超赞

John

2024年04月20日

满意：住宿条件和设施

Nice

2024 年 4 月入住 1 晚

jl 于 2024年04月21日的回复

Thank you for taking the time on sharing us your feedback. We hope to welcome you again soon!

6/10 一般

William，San Diego

2024年04月18日

满意：员工和服务，清洁度

不满意：住宿条件和设施

2024 年 4 月入住 1 晚

JL 于 2024年04月19日的回复

Thank you for taking the time on sharing us your feedback. We apologize for any inconvenience that you may have experienced while staying with us. We hope to welcome you again in the future.

10/10 超赞

Luis

2024年04月14日

满意：住宿条件和设施，员工和服务

2024 年 4 月入住 1 晚

Front Desk 于 2024年04月16日的回复

Thank you for your review. We look forward to your next stay with us. - Hotel Management

2/10 糟糕

Cheenue

2024年04月14日

2024 年 4 月入住 1 晚

Front Desk 于 2024年05月6日的回复

Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 超赞

Leticia

商务旅客

2024年04月9日

满意：清洁度、员工和服务、住宿条件和设施

How clean it was

2024 年 4 月入住 1 晚

JL 于 2024年04月11日的回复

Thank you for taking the time on sharing us your experience. We hope to welcome you again soon.

6/10 一般

Tricia

与家人出行

2024年04月8日

满意：员工和服务，清洁度

不满意：住宿条件和设施

It was just ok. A little dated. The smoke detector was broken. I did not realize that until the toddler was asleep. The bathtub was disgusting.

2024 年 4 月入住 1 晚

Front Desk 于 2024年04月8日的回复

Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 超赞

Keith

团体旅客

2024年04月6日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Amazing stay and friendly staff

2024 年 2 月入住 1 晚

Front Desk 于 2024年04月8日的回复

Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 超赞

aubrey

2024年04月5日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 4 月入住 1 晚

Front Desk 于 2024年04月8日的回复

Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 超赞

caroline

2024年04月4日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 4 月入住 1 晚

Front Desk 于 2024年04月8日的回复

Thank you for your review. We look forward to your next stay with us. - Hotel Management

8/10 还可以

Amy

与配偶出行

2024年03月28日

满意：清洁度、员工和服务、住宿条件和设施

Rooms are quite small but nicely appointed.

2024 年 3 月入住 1 晚

Front Desk 于 2024年03月29日的回复

Thank you for your review. We look forward to your next stay with us. - Hotel Management

8/10 还可以

Sarah

2024年03月26日

Close to SJSU, nice hotel with lots of character

2024 年 3 月入住 1 晚

Front Desk 于 2024年03月29日的回复

Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 超赞

Wendy

2024年03月25日

满意：清洁度、员工和服务、住宿条件和设施

great customer service

2024 年 3 月入住 1 晚

Front Desk 于 2024年03月27日的回复

Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 超赞

Debra，Victoria

与家人出行

2024年03月24日

满意：清洁度、员工和服务、住宿条件和设施

Very pleasant and helpful front desk staff

2024 年 3 月入住 1 晚

Front Desk 于 2024年03月27日的回复

Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 超赞

Peggy

团体旅客

2024年03月23日

满意：清洁度、员工和服务、住宿条件和设施

Easy walking to San Jose Center for the Performing Arts. Dining options in hotel. Valet parking efficient. Staff friendly. Surprisingly quiet after 10pm so easy to sleep.

2024 年 3 月入住 1 晚

Front Desk 于 2024年03月27日的回复

Thank you for your review. We look forward to your next stay with us. - Hotel Management

8/10 还可以

Esther

团体旅客

2024年03月18日

满意：清洁度、员工和服务、住宿条件和设施

Stayed in downtown San Jose, love the location of The Westin. Stayed the weekend for an event at the Convention Center, very close; super walkable.

2024 年 3 月入住 1 晚

Tony 于 2024年03月20日的回复

Thanks for the review we are thirlled you enjoyed your stay!

10/10 超赞

Sita

与配偶出行

2024年03月16日

满意：清洁度、员工和服务、住宿条件和设施

Wonderful beds and bedding. Excellent service. We loved our first night so much that we decided to stay an additional night and Jordan at the front desk was able to make it happen for us!

2024 年 3 月入住 1 晚

Tony 于 2024年03月20日的回复

Thanks for the review we are thirlled you enjoyed your stay!

8/10 还可以

Jenny

与家人出行

2024年03月14日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

It was classic

2024 年 3 月入住 1 晚

Tony 于 2024年03月20日的回复

Thanks for the review we are thirlled you enjoyed your stay!

8/10 还可以

Nha-Nghi

2024年03月13日

2024 年 3 月入住 2 晚

Front Desk 于 2024年04月3日的回复

Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 超赞

Ramiro

与配偶出行

2024年03月11日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

It was quiet and the places I needed to go to were walking distance.

2024 年 3 月入住 1 晚

Tony 于 2024年03月20日的回复

Thanks for the review we are thirlled you enjoyed your stay!

8/10 还可以

Raquel

团体旅客

2024年03月11日

满意：员工和服务

Really comfortable beds. The lobby area carpet definitely needs to be cleaned or replaced. Make sure to read their little waivers where you could be fined at their dis or kicked out.

2024 年 3 月入住 1 晚

Thanks for the review we are thirlled you enjoyed 于 2024年03月20日的回复

Thanks for the review we are thirlled you enjoyed your stay! We will make notes of your findings.

10/10 超赞

Eleanor，San Luis Obispo

与家人出行

2024年03月10日

满意：清洁度、员工和服务、住宿条件和设施

Did not like the pillows.

2024 年 3 月入住 1 晚

Tony 于 2024年03月20日的回复

Thanks for the review we are thirlled you enjoyed your stay!

10/10 超赞

Luz

与配偶出行

2024年03月9日

满意：清洁度、员工和服务、住宿条件和设施

Clean rooms

2024 年 3 月入住 1 晚

Tony 于 2024年03月20日的回复

Thanks for the review we are thirlled you enjoyed your stay!

10/10 超赞

Dion

2024年03月9日

2024 年 3 月入住 1 晚

Tony 于 2024年03月20日的回复

Thanks for the review we are thirlled you enjoyed your stay!

10/10 超赞

Perry，Elk Grove

2024年03月9日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 3 月入住 1 晚

Tony 于 2024年03月20日的回复

Thanks for the review we are thirlled you enjoyed your stay!

10/10 超赞

Ruben

与配偶出行

2024年03月4日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

great all around

2024 年 3 月入住 1 晚

tony 于 2024年03月5日的回复

Thanks for the review we appreciate it! We hope to see you again pretty soon!!

8/10 还可以

Maria

2024年03月4日

满意：住宿条件和设施，员工和服务

2024 年 3 月入住 1 晚

tony 于 2024年03月5日的回复

Thanks for the review we appreciate it! We hope to see you again pretty soon!!

8/10 还可以

Hiyam，EL PASO

2024年03月3日

满意：清洁度、员工和服务、住宿条件和设施

Nice place in downtown close to all the fun you want

2024 年 3 月入住 2 晚

tony 于 2024年03月5日的回复

Thanks for the review we appreciate it! We hope to see you again pretty soon!!

10/10 超赞

Nallely

2024年03月3日

满意：清洁度、员工和服务、住宿条件和设施

Convenient for downtown activities

2024 年 3 月入住 1 晚

tony 于 2024年03月5日的回复

Glad you enjoyed your stay!

10/10 超赞

Amy

2024年03月1日

Check in staff was professional, friendly and helpful. The hotel is very clean and smells wonderful!

2024 年 2 月入住 1 晚

tony 于 2024年03月5日的回复

We appreacitre you mentioning the staff and hope to see you soon!

6/10 一般

James D

商务旅客

2024年02月28日

满意：服务设施，员工和服务

I could not log onto the Wifi.. TV did not work - when guide came it, it continually scrolled and was unusable.

2024 年 2 月入住 1 晚

tony 于 2024年03月5日的回复

thanks for letting us know about your most recent stay and we are sadden that the TV did not work for you.

10/10 超赞

Flor

2024年02月19日

2024 年 2 月入住 1 晚

Front Desk 于 2024年03月27日的回复

Thank you for your review. We look forward to your next stay with us. - Hotel Management

8/10 还可以

真实旅客

商务旅客

2024年02月19日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Gaming Tournament

My stay was awesome. Short trip from the airport to the hotel. The hotel was walking distance to the gaming venue.

2024 年 2 月入住 2 晚

Tony 于 2024年02月27日的回复

Thank you very much for letting us know your most recent stay during the gaming tournament. We are thrilled you enjoyed it and look forward to seeing you soon again!

登录后，会员预订全球 10 多万家酒店可省 10% 或更多

关于圣荷西威斯汀酒店的点评

点评

超赞

9.0/10

8.8/10

8.2/10

8.6/10

8.4/10

点评

10/10 超赞

Hao Cheng

Hao Cheng

10/10 超赞

真实旅客

真实旅客

8/10 还可以

Todd

Todd

10/10 超赞

Carolyn Jacot

Carolyn Jacot

2/10 糟糕

Francisco

Francisco

2/10 糟糕

Jason

Jason

10/10 超赞

Chau

Chau

10/10 超赞

Susan

Susan

10/10 超赞

Haunani

Haunani

10/10 超赞

Trenton

Trenton

10/10 超赞

Li

Li

6/10 一般

zhiyong

zhiyong

10/10 超赞

Malise

Malise

6/10 一般

kyle harrison

kyle harrison

10/10 超赞

Luis

Luis

4/10 很差

Elliott

Elliott

4/10 很差

Richard

Richard

10/10 超赞

Suzanne

Suzanne

10/10 超赞

John

John

6/10 一般

William，San Diego

William

10/10 超赞

Luis

Luis

2/10 糟糕

Cheenue

Cheenue

10/10 超赞

Leticia

Leticia

6/10 一般