San Juan Hotel with Pool

"Very beautiful hotel, restaurant is located on the waterfront . Breakfast buffet was ok could have had a wider variety. Outsiders can dine at the"

"Check-in Front desk area all appeared ok. Entering our room it all went BADLY very fast. The room is extremely small and never thought from the picture literally no extra space. Cobwebs under the desk, wooden tv backboard busted with a huge crack along entire length. Paint color a depressing dingy grey not as pictured. Ceiling tiles dirty, mis-aligned,broken. No space to open large travel suitcase except in the entrance walk space, must close it to exit room. Security door lock look tampered with and NOT safe. Fridge appeared the cleanest thing in room. Bathroom 1 towel when booked for 2 people,no hand towel or wash clothes. The shower head is rusted nasty,dirty,disgusting, I’d never shower there. Toilet tank flush mechanism covered in a rusty green coating, don’t understand why. Called they brought us 1 hand towel but no showering towels(weren’t showering there anyways).Window casing painted like a two year old did it,and on window too. The floor was decently swept but I doubt washed in sometime. No hangers in closet,a strange small foldout ironing table,don’t remember an iron.BED did NOT have a pillow top as stated,linens appeared passable,pillows were beyond DISGUSTING &HEALTH HAZARD, SERIOUSLY STAINED,they stuffed 2 different pillows into one case to appear nice and fluffy.Brought 2 replacements and just as DISGUSTING! They offered two other rooms that didn’t meat our standard of what was initially booked. At this point we called another hotel to RESCUE US!! Pics/video "

"The hotel staff was excellent. The room was clean. The staff was friendly and helpful. "

"My stay at the hotel was very pleasant. The Rooms are very comfortable and clean with great views . The breakfast was basic but tasty. The hotel is need of a bit of a facelift. It seems dated in terms of decor but the rooms and bathrooms are nice and the beds are comfortable and is a great night sleep. It’s definitely bang for your buck and the location is amazing."

"Clean room, friendly staff, great parking "

"The room was clean, AC could not be adjusted, either cold or just take it off. Bfast had a variety with a limited choice for vegetarians . Free shuttle to and from the airport and nearby mall is a good incentive. Will definitely recommend."

"Amazing experience and delicious breakfast "

"It would be best to put a notice / disclaimer about having a “cashless” system when making bookings. Luckily, I had a friend to assist with doing a debit card transaction for hotel fees, this was very disappointing and not accommodating "