The room is clean, and the front desk service is good
Wenyuan
2024 年 12 月入住 1 晚
4/10
I booked dual queen beds room online, but I was told no queen beds room available and I was forcefully allocated with a king bed room when I was checking in. Also the front desk spoke to me sounds like it was my fault and they have not expressed any sorry. Will not choose this hotel next time.
LY
2018 年 12 月入住 1 晚
8/10
真实旅客
8/10
1. Breakfast was good (proteins available like sausage and egg, and yogurt) and convenient (self-serve in a good-sized lobby).
2. Front desk staff offered us bottled water at check-in, one per person, which is thoughtful on a hot day.
3. Hot water is available all day (a big plus), across the check-in desk, if you wanted to make a cup of tea.
4. It’s nice that they always have someone at the front desk (for convenience and for security).
Overall a pleasant stay!
Sung-Chi
2025 年 7 月入住 1 晚
10/10
it's location
Nileshkumar
2025 年 7 月入住 2 晚
10/10
Front desk staff was great--friendly and helpful. Room was clean and quiet.
Pamela
2025 年 7 月入住 2 晚
10/10
Pleasant and reassuring comfort.
Kate
2025 年 6 月入住 1 晚
10/10
Mark
2025 年 5 月入住 1 晚
10/10
The room was clean, well appointed for a mid level hotel and very quiet.
eleanor
2025 年 6 月入住 1 晚
10/10
Everyone was great very helpful n kind
Theresa
2025 年 6 月入住 1 晚
10/10
Cristina
2025 年 6 月入住 1 晚
10/10
Clean room. Very helpful staff.
Janet
2025 年 6 月入住 1 晚
10/10
Lindo sitio. Tranquilo. Amplio , muy amables , pero la piscina no estaba disponible..el resto excelente
aldo
2025 年 6 月入住 1 晚
2/10
Michelle
2025 年 6 月入住 1 晚
10/10
brian
2025 年 6 月入住 1 晚
2/10
katie
2025 年 5 月入住 1 晚
10/10
It was overall good, we asked for room service and never got it but it’s okay. Nice beds.
Sinjon
2025 年 5 月入住 2 晚
10/10
Clean room with useful amenities
Denise
2025 年 6 月入住 1 晚
4/10
krista
2025 年 5 月入住 1 晚
8/10
Friendly staff, nice room, good location
RICHARD
2025 年 5 月入住 2 晚
2/10
I pay for my dog 88 dollar for one day
hanna
2025 年 5 月入住 1 晚
2/10
SInce somebody screwed up and overbooked the property my wife and I were not able to stay because there were no rooms available. I was there for the weekend for the Avila Beach Tennis tournament and my wife and I were forced to sleep in the car for the first time in 65 years. Due to a lack of sleep and back pain as a result of sleeping in the car I lost in the second round; something that hasn't happened to me in 24 years.
To say that I am pissed is an understatement. My weekend was completely ruined. We ended up coming home instead of enjoying a brief vacation. I blame Expedia and will never book through them again. I heard the same issue with Expedia from other people at the front desk of other hotels as we were trying to find a room.
I am considering a class action lawsuit against Expedia for its unlawful business practices. I had a confirmed and paid for reservation. The front desk acknowledged that fact as they were telling me we did not have a room.
I can only hope that Expedia goes out of business as a result of their reprehensible and abominable business practices and if Hampton Inn and suites was in any way involved I hope the same thing for them. If there is anything I can do to expedite Expedia going out of business I will certainly consider it.
Yours Truly, Randolph W. Andell, Andell Law group, Ventura, CA
Randy
2025 年 5 月入住 2 晚
2/10
It's a scam to advertise a pool and then refuse to refund immediately when it's become apparent there is no pool. And hasn't been for 3 years. Absolutely unacceptable.
Cyrena
2025 年 5 月入住 2 晚
10/10
Rachel
2025 年 5 月入住 2 晚
6/10
The room was only average, toilet seat was about to fall off…
Very basic amenities.