Todo excelente, las instalaciones, la ubicación, pero sin duda, la atención del personal es extraordinaria
Gracias a todos y cada uno de los que nos atendieron
De las instalaciones todo lindo, limpio y una inmejorable ubicación
Tatiana
於 2023 年 3 月住了 2 晚
10/10 優異
RUBEN (CELAYA)
伴侶同遊
2023 年 3 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Todo excelente
RUBEN
於 2023 年 3 月住了 1 晚
8/10 不錯
max
2023 年 2 月 27 日
max
於 2023 年 2 月住了 2 晚
4/10 欠佳
Jose
多人同遊
2023 年 2 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
My room is so loud I can’t sleep well
Jose
於 2023 年 2 月住了 1 晚
10/10 優異
Carlos
家人同遊
2023 年 2 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Hotel is very centrally located , the staff is very service oriented , and the property is spotless
Would highly recommended , I will be staying there in my next trip San Miguel .
Carlos
於 2023 年 1 月住了 2 晚
8/10 不錯
James
家人同遊
2023 年 1 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed 6 nights at the Essentia over new year’s week and enjoyed our stay.
The staff was excellent and very accommodating. They arranged a car to take us from and to the airport and everything was smooth. The complimentary breakfast on the hotel rooftop was a good experience. The negative is that there’s a hotel bar that is never open, so we couldn’t have drinks at our hotel.
James
6/10 一般
Roberto
2023 年 1 月 3 日
讚好:整潔度和客房舒適度
不滿:職員與服務
6/10. Expected much more
Our stay was regular. Maybe a 5 or 6 out of 10. We booked this hotel because of the included breakfast, but we were quite disappointed with the overall quality and the pricing as they charged us for the extra beverages and even for an extra ingredient on an omelet, we decided it was not worth it and had breakfast outside the hotel after. On the other side there was never a bathroom carpet despite we asking for it several times, the air conditioner was not working properly either. I think this hotel has great potential but it does not seems that management has the motivation to put it at the same level as other hotels in San Miguel which is quite a shame since the hotel is so pretty on its architecture and rooms.
Roberto
於 2022 年 12 月住了 4 晚
8/10 不錯
Guillermo
2022 年 12 月 11 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Guillermo
於 2022 年 12 月住了 2 晚
2/10 很差
MARTIN BARBERENA
2022 年 11 月 27 日
讚好:住宿狀況
不滿:職員與服務和設施服務
No corresponde el servicio con el precio. No hay agua caliente, desperdicias a lo bestia. Aberrante
MARTIN BARBERENA
於 2022 年 11 月住了 1 晚
10/10 優異
Consuelo
2022 年 11 月 23 日
讚好:整潔度、職員與服務和住宿狀況
Consuelo
於 2022 年 11 月住了 2 晚
8/10 不錯
FRANCISCO L.
2022 年 11 月 21 日
讚好:整潔度、住宿狀況和客房舒適度
FRANCISCO L.
於 2022 年 11 月住了 1 晚
10/10 優異
Rodrigo
伴侶同遊
2022 年 8 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Es de los mejores hoteles de SMA, las habitaciones son de lo mejor. Si quieres descansar y olvidarte de todo con toda la comodidad es el mejor lugar.
Rodrigo
於 2022 年 8 月住了 1 晚
10/10 優異
Elian
2022 年 8 月 22 日
Elian
於 2022 年 8 月住了 1 晚
10/10 優異
ROCIO
2022 年 8 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The people are very nice and helpful! The place beautiful, quiet and very clean
ROCIO
於 2022 年 8 月住了 1 晚
8/10 不錯
Ricardo
2022 年 6 月 27 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ricardo
於 2022 年 6 月住了 2 晚
10/10 優異
Andrea
家人同遊
2022 年 5 月 16 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelente
Excelente, el hotel es muy lindo, esta super bien ubicado. El desayuno es bueno.
Andrea
於 2022 年 5 月住了 2 晚
4/10 欠佳
Maria (Reno)
家人同遊
2022 年 5 月 4 日
讚好:整潔度
不滿:職員與服務和設施服務
It’s a beautiful old style hotel however it lacked customer service. No hot water in my shower. I notified the manager however it was not corrected. Free breakfast only consists of one beverage so no refills on your morning coffee 😠 and to eat only one choose of oatmeal or fruits with yogurt. Very upset of the lack of service in this hotel.
Maria
於 2022 年 5 月住了 1 晚
10/10 優異
Alejandro
2022 年 3 月 14 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Alejandro
於 2022 年 3 月住了 1 晚
10/10 優異
Fernando
2022 年 3 月 13 日
Fernando
於 2022 年 3 月住了 1 晚
10/10 優異
Claudia
伴侶同遊
2022 年 1 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location. Only a block from the plaza. The staff is extremely friendly and helpful. The restaurant is very reasonable and the food is very good. We will definitely stay here again.
Claudia
於 2021 年 12 月住了 5 晚
4/10 欠佳
Roopa
家人同遊
2022 年 1 月 1 日
不滿:住宿狀況和客房舒適度
Would not recommend.
The hotel was not what we expected and definitely not even 3 star. They claimed to have a restaurant and bar but when we reached they said it was opening next year. Two of our rooms had hot water issues. There was water leak in the corridor. There was a sewer type of smell in the bathroom. The linens provided were just bare minimum. There was coffee in the room but a charge for using it. Never heard that before. The communication became a big problem as no one there spoke English. Would definitely not recommend this hotel.
Roopa
於 2021 年 12 月住了 2 晚
10/10 優異
Isabel
家人同遊
2021 年 12 月 25 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Isabel
於 2021 年 12 月住了 3 晚
8/10 不錯
Rafael (CDMX)
伴侶同遊
2021 年 9 月 14 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Todo esta nuevo, el hotel muy bonito al igual que los cuartos, muy buen servicio y atención